I requested them 2 sandwiches and one Nachos. In nachos, I told them to replace the meat with Veggie Patty. The older lady said NO very rudely and I was like ok wow !! - then I said if not then add more veggies and older lady again said NO WE CANNOT DO IT and said the price would be 14$ and we cannot reduce it so I said ok I don't want it.
So then I started paying for the two sandwiches but the younger lady/Girl said you are being STINGY because you are not buying the Nachos.
I was like excuse me .. first of all don't talk to a customer like that and how dare she talks to a customer and call us names. BTW before telling me STINGY why don't you guys be flexible and if not atleast don't charge us more if you are not able to substitute meat with veggies. You guys instead are being stingy with your add-ons and so reluctant to adapt to what a customer wants.
The younger lady was super rude and arrogant in her behavior. I would recommend not to go to this place unless you want to be humiliated.
My goal was to taste the food and do a catering for my kids birthday.
Because of her rude behavior SUBWAY just lost a potential opportunity / business and I am sure will lose lot more in the future because of their crew's behavior.
Please EDUCATE AND TRAIN your crew on how to talk to a customer.
Zarna Joshi
This place really struggles when owner lady is not around. I was given 2 cucumbers and 2 tomatoes one a footlong veg delight. Costcutting at its best!
Daljeet
Had difficulty communicating with staff who couldn't understand English. Otherwise service was OK
Dr. AnnaLisa Wilson
Lied about the bathroom being out of service.
Atmosphere: 1
Service: 1
fred foroudi
The sandwiches had no meat, it was old bread and lettuce.
Atmosphere: 1
Food: 1
Service: 2
Tanya Underwood
2 sandwiches, chips and drink ($35.00) but very pleased with the delivery and the food.Thank you Subway ?
Food: 5
Service: 5
Recommended dishes: Turkey Cali Club
Josie Lantry
Excellent. Workers wore masks. I could see them make the entire thing. No question about cleanliness or integrity of food.
Ali Ebadat
This was my first time going to this location. Personal were so friendly and polite. The store was clean and everything was fresh. I definitely go back to this store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey & Ham
Bahram Ebadat
This was my first time going to this location. Personal were so friendly and polite. The store was clean and everything was fresh. I definitely go back to this store.
Mrugesh Desai
Friendly staff, the guy was very considerate. When I mentioned my whole order was veggitarian, he promptly changed his gloves ?.Removed star from food because the sandwich ? was made with very less veggies.
I'm only giving it a 2 star just because subway in general is taking out cucumbers and I can't have subway without my cucumbers so please bring it back. but I have nothing bad to say about the customer service. it's literally subway itself need to bring cucumbers back.
Kielcy Mendoza
I'm only giving it a 2 star just because subway in general is taking out cucumbers and I can't have subway without my cucumbers so please bring it back. but I have nothing bad to say about the customer service. it's literally subway itself need to bring cucumbers back.
Ahmed Elkassas
The store address isn’t clear and the staff who answer the phone are very rude
Alex Westley
The store address isn’t clear and the staff who answer the phone are very rude
The Subway crew at Almaden Plaza are very rude.
I requested them 2 sandwiches and one Nachos. In nachos, I told them to replace the meat with Veggie Patty. The older lady said NO very rudely and I was like ok wow !! - then I said if not then add more veggies and older lady again said NO WE CANNOT DO IT and said the price would be 14$ and we cannot reduce it so I said ok I don't want it.
So then I started paying for the two sandwiches but the younger lady/Girl said you are being STINGY because you are not buying the Nachos.
I was like excuse me .. first of all don't talk to a customer like that and how dare she talks to a customer and call us names. BTW before telling me STINGY why don't you guys be flexible and if not atleast don't charge us more if you are not able to substitute meat with veggies. You guys instead are being stingy with your add-ons and so reluctant to adapt to what a customer wants.
The younger lady was super rude and arrogant in her behavior. I would recommend not to go to this place unless you want to be humiliated.
My goal was to taste the food and do a catering for my kids birthday.
Because of her rude behavior SUBWAY just lost a potential opportunity / business and I am sure will lose lot more in the future because of their crew's behavior.
Please EDUCATE AND TRAIN your crew on how to talk to a customer.
This place really struggles when owner lady is not around. I was given 2 cucumbers and 2 tomatoes one a footlong veg delight. Costcutting at its best!
Had difficulty communicating with staff who couldn't understand English. Otherwise service was OK
Lied about the bathroom being out of service.
Atmosphere: 1
Service: 1
The sandwiches had no meat, it was old bread and lettuce.
Atmosphere: 1
Food: 1
Service: 2
2 sandwiches, chips and drink ($35.00) but very pleased with the delivery and the food.Thank you Subway ?
Food: 5
Service: 5
Recommended dishes: Turkey Cali Club
Excellent. Workers wore masks. I could see them make the entire thing. No question about cleanliness or integrity of food.
This was my first time going to this location. Personal were so friendly and polite. The store was clean and everything was fresh. I definitely go back to this store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey & Ham
This was my first time going to this location. Personal were so friendly and polite. The store was clean and everything was fresh. I definitely go back to this store.
Friendly staff, the guy was very considerate. When I mentioned my whole order was veggitarian, he promptly changed his gloves ?.Removed star from food because the sandwich ? was made with very less veggies.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
I'm only giving it a 2 star just because subway in general is taking out cucumbers and I can't have subway without my cucumbers so please bring it back. but I have nothing bad to say about the customer service. it's literally subway itself need to bring cucumbers back.
I'm only giving it a 2 star just because subway in general is taking out cucumbers and I can't have subway without my cucumbers so please bring it back. but I have nothing bad to say about the customer service. it's literally subway itself need to bring cucumbers back.
The store address isn’t clear and the staff who answer the phone are very rude
The store address isn’t clear and the staff who answer the phone are very rude
Always love a great subway sandwich.
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