Sweet Fix Creamery

2715 McKee Rd, San Jose
(408) 791-6083

Recent Reviews

Emily F.

Came at 9:30pm and the open sign was turned off so we weren't sure if it was open but the hours online say closing time is 10:30pm. We saw some people walk in which signaled to us that it was indeed open. Right off the bat the atmosphere was very dead and unpleasant. No one greeted us or said anything at all actually. We had to ask about samples first to get the two young male workers to speak. They seemed miserable and had a bit of a rude attitude. We had to keep telling them what we wanted instead of them asking us what could they get us which we thought was offputting. We got an ice cream sandwich, milkshake, and single scoop. The cookie was not great, we couldn't even finish it. The milkshake was very thin and watery. Overall, the ice cream itself was great but customer service was pretty awful which makes us not want to come back.

Grace F.

No Bueno, I should've read reviews before driving to this place, frustrating that the kids wanted to try this place with excitement, we show up, looking at the dude through the window looking back at us, I'm not sure if he's refilling ice cream or getting the goodies ready before opening up for business. Hours Do Not match on Yelp & what's on the doors when you show up Not A Happy Customer & this review is not even to talk about the flavors of the ice cream, because we didn't even get a chance to taste the ice cream because they have no For Sure hours of operation

Ronny T.

Sorry, I'm not going to be bribed. Sign in the store says employees get a free scoop for every 5-star review. Ice cream is good and servers deserve better treatment. Having worked at an ice cream store growing up I'm not sure the servers actually want ice cream - free or not. How about just giving them extra cash for good loyal service? I had the almond coconut which was creamy and lots of coconut flavor but $5 for one scoop is a bit stiff.

Araceli B.

Raylina was very friendly and went above and beyond with her service! I love their banana brownie ice cream!

Selena A.

Ice cream is sooo good here!! Please bring back the Mexican hot chocolate Definitely recommend

Ramona B.

One of the best places to get ice cream. The unique flavors and natural colors and natural ingredients mixed in the ice cream takes the experience up a notch. My friend and I got two completely different scoops of ice cream each and enjoyed them till the last bite. While my friend chose chocolate cone I got mine in a regular one and I can't tell you enough about the deliciousness of it. I realized though the cone was thinner than what's offered at other places or made with different ingredients which broke a bit too early but maybe that's why it was super tasty. The ice cream parlor is more of a grab and go type of place and doesn't offer seats, but since it is located in a shopping center we decided to walk around while enjoying the ice cream.

Daniel H.

Ordered through door dash and was looking forward to some ice cream. 10 minutes later sweet fix cancelled very disappointed.

Tina P.

Whenever i am craving ice cream this is the place i would go to. They have homemade banana ice cream that no other places have and it's so freaking yummy. They alway rotate ice cream flavors so there no boring flavor. If you're a chocolate lover definitely order the chocolate ice cream. It's super rich and creamy. It's a small shop so it can get crowded on a hot day so be prepared to wait.

Scott P.

This place used to be amazing but has completely gone downhill. Two separate times we order off of Doordash and Uber Eats respectively, both times, Sweet Fix cancels the order and claims I canceled it. They limit what flavors they offer on food delivery apps but then cancel your order anyways. The most recent time I went in person, and they had absolutely no toppings. I mean nothing. Which is a shame because they have a lot of great flavors. Avoid these headaches and waste of time and go elsewhere.

Johnathon Carrillo

Ditch :)

Atmosphere: 5

Food: 5

Service: 5

Chan S.

Ordered two containers to take home. The rocky road was melted and the watermelon was super freezer burned and hard as a rock. Looks way past due and I had to throw it out. I would give this place a 0 star if I could.

Kapil V.

Update since my last review - Thomas from the business promptly responded informing in concerns they have had recently. So removing my 1star and updating this to a 5 with a promise to visit the place soon! Thanks Thomas and best of luck! Cannot trust the timings of this place- shuts ANYTIME. Its was just 10:05pm on a Saturday night when both Yelp and the notice outside the shop says it's open till 11:30pm. We drove 15 miles to no avail :( thumbs down.

Nimish Shah

good light, less sugary ice cream. especially for adults who don't like overly sweet ice cream. we tried rose and cocoa cookie and both were very very good. we were also recommended sweet cream flavor. will try that next time.

Atmosphere: 5

Food: 5

Service: 5

Cuazzy N.

Found this spot on Yelp and it did not disappoint. Some pretty good ice cream for the kids - service was fast and helpful with sampling some of the flavors. We tried the mint, strawberry and sherbet. Would come back to try other ones.

Joseph D.

I got the mango and it was very delightful and delicious, staff were nice and it usually isn't packed, the place want packed so it wasn't a long line and the place is quiet and I love this sweet fix.

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