Taco Bell in San Jose

“I am the one who always finds a funny name to put on the call out so they have to put up with wildy inappropriate and hilarious different names I make up for my self. The staff is great and busy but there is one woman who stands out above the rest and she is super nice despite being forced to deal with all types of crazies that come she is the best employee and I always like it when she's working because she takes time to talk to me and anyone not just small talk but actually having a conversations something that is rare nowadays and she laughs at the horribly funny names I use.“

“Convenient, quick, late evening availability. After a long flight into San Jose, we arrived late and were hungry. We stopped at this Taco Bell on our way home. Service was quick and easy through the drive-thru. Easy, pleasant transaction, although the prices are higher than I remember: 5 items = $24.“

“Very clean, Very quick, because of no drive thru. Even bathroom is really clean and doesn't smell bad. 2 kiosks to order if busy and no one is there to take order right away but only if in super hurry because they will be there to take your order as soon as they see you finish whatever task they are doing ASAP! Usually, they are online always ready (90%) before I get there, and I am 3 minute drive away.“

“Marta was the BEST worker I have ever encountered at any fast food restaurant! Her level of customer service is outstanding! She was so friendly from the start smirking and with positive energy even though I came in right before closing! The ambiance is great here and they even decorated for Christmas! Workers that provide level of service with the hospitality deserve a raise and after getting to know her she's been working for Taco for 15 years and has worked at multiple of their restaurants throughout the years! The food was also great!“

“first time visiting this location & people working the drive thru tonight (07/25/25 9pm ish) were soo nice! especially the worker outside taking orders. short interactions each but really made my night after a long day! and nacho fries and baja blast are hitting as usual“

“I have been to many Taco Bell’s in my life time across multiples states and even in Japan, there’s something about this one that is absolutely amazing, and because the ingredients are the same, that something has to be the staff and the leadership. It’s by far the freshest and most consistent textbook tacobell experience, the food is never watery and always super fast, warm, proportionate as one would expect from looking at the menu and they never let me down. I can the these workers care quality.

I want to give my sincere thanks to the staff, the leadership and the owner. Your tacobell is one of best ever.

Thank you, 🌮😋“

“Yesterday there was way more business than I expected. I didn't expect that and I became a little frustrated. I came in an Uber that was waiting to take me to my final destination. Waiting longer than 5 minutes costs the rider more money. Not Uber's fault, just their policy.“

“Friendly customer service, conveniently located across Wal-Mart, also several Asian restaurants in the same shopping center, drive-through window, the food was excellent, freshly-made, tasty and delicious, the cashier went out of her way and helped me to order from the kiosk, easy access from Story Road, highly recommended“

“Stopped in with my kids for a quick lunch. This is not my normal TB. Oscar was top notch. He knew my order even though I ordered via the kiosk. Service was quick and accurate. Every time my item was ready he made eye contact first with a smile before nodding and calling my name. I said thank you and he said you’re welcome. This is now customer service should be. At my other TB, I get ignored beverage drive thru is more important. This TB was clean and bright. Very well run. Thank you Oscar 10/10 you make want to return even though you’re out of my way.“

“Decent Taco Bell for drive thru, we drive a bit further from home to go to this location after issues with other Taco Bells.

The drive thru lane has always been clean and functional, and we have not had any issues with order accuracy over the years.“

“This is a pretty average Taco Bell in my opinion. As a Taco Bell cultist, I come here fairly often. The wait time is typically normal for a Taco Bell but on rare occasions it has been bizarrely long (like over 20 minutes) which is annoying. They have repeatedly forgotten my beverage which is also a bit annoying. The food is regular Taco Bell food though, which means it is delicious in my opinion because I love Taco Bell. However, for some mysterious unknown reason, the building is a cellular dead zone which is very unfortunate if you are someone who likes to watch TikToks while you eat. It also means that if the wait time is 20 minutes you can’t really use your phone while you wait. All in all, it is just a regular Taco Bell. I would recommend it because it is Taco Bell. They’ve gotta bring those nacho fries back though.“

“Food was perfectly and quickly prepared

Dietary restrictions: Taco Bell has always honored my exclusions when I order from the app or tablet. I exclude sour cream for my lactose intolerance, and that makes the food much more manageable when combined with a lactase pill.“

“It's amazing how Taco Bell on Alum Rock in San Jose is open 24 hours! FINALLY Thank you for trying something new it was a definitely a positive feeling having another option other than jack in the box to fill those late night cravings.😘🫶“

“I've only ever gone drive thru but it opens late and has an attached KFC. As far as Taco bells go, this one is pretty decent.There's a little bump getting in and out of the lot and you don't see the menu until you get to the ordering box. Otherwise the employees have always been chill and food is always solid.“

“I’ve definitely been to this Taco Bell over 100 times, it’s basically how I survive at this point. Great service and food 24/7. I’ve only had an issue once where these kids put literally nothing in the taco shell. I mean they were young kids and I didn’t want to yell at the kids over food and then make myself look dumb so I just alerted a worker couple days later. Pretty sure they were fired haven’t seen them since. Must’ve checked the cameras. So that’s good. Other than that the staff I see in the day time is always amazing. Especially recently.“

“Easy to order at kiosk and food came out very quickly.
Dining room was very clean and has 2 single use bathrooms with no code needed to enter.
Boxes are a really good value for what you get, cheaper than ordering single items or combo meals“

“As far as fast food places, this one is better than average across the board in my personal experience. In comparison to other Tacobell locations that I've been to, it very obvious that they deliver more consistent food, friendlier staff, a cleaner establishment and it shows. If I had to guess, I would say that the management here is very experienced.“

“Sebastian&Lupe? is amazing！Thank you so much for your patience and help in resolving problem when I had difficulty ordering food. Even though it's only a $10 dollar combo. I love to eat crispy Tacall. Tomorrow is my early shift and I don't have time to come and buy Tacall. I can't wait for the store to open tomorrow morning. But they did it. Thank you a lot for your team be patience and caring me. God bless you.“

“Very updated restaurant w self service ordering touch pads located throughout. The workers were very quick and efficient with each order. Even the number of sauce packets I selected for each type of sauce was precise. Being downtown, I was really surprised at how clean it was. Overall one of the better cantina Taco Bell’s I’ve visited.“