Taco Bell
720 Story Rd, San Jose
(408) 279-1963
Recent Reviews
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I waited more then 20 mins for my food if I didn't say anything I would of still been waiting again this is why I do this then she said did I pay yes I did no explanations then they blamed new guy not fair to him
Atmosphere: 3
Food: 5
Service: 2
Very bad service, people have a bad attitude and a lot of delay in the order
Atmosphere: 1
Food: 5
Service: 1
Went over to the window and my #1 with 3 crunchies just came to me with all crunchy tacos. Maybe they mistakenly gave me a plastic bag before when I ordered lunch from them. Drive thru service was great. Or was it when I said I wanted mild they thought all crunchy, the guy at the first window did not give me a reciept because I drive a sports car.
Service: 5
Recommended dishes: Wrap
I typically love this location but tonight was really upsetting. I worked all day for NYE and just wanted to grab some food on my way home. Not only was the drive thru employee rude, but she didn't even give me the sauce I asked for. When I got to the speaker box to order she literally said "what do you want". When I finished ordering she said "is that it?" And I specifically asked for mild sauce. She didn't acknowledge it and gave me my total. When I pulled out, I checked the bag. Zero sauce, the tortillas for my soft tacos were cold, and my bean burrito was supposed to have no onions but it had onions. I'm a service worker-- I get it. Working holidays is tough. What's messed up though is taking your frustration out on people who have nothing to do with it and then messing with the food they paid for all while being completely unaware that other people are dealing with things too. She was even laughing with a coworker about messing up the previous customers order while I waited for mine. I'll probably skip this location next time and opt for the other one close to my house. She might be a new employee bc I never seen her before and I frequent this spot, but her energy was so negative. I don't like giving money to places where I'm treated like a burden for wanting to purchase product from a business.
Food: 5
Service: 1
Place has a funky butcher like smell inside took 23 minutes to get my order THE
Atmosphere: 1
Food: 1
Service: 1
Very bad service night shift
Services are soo bad here.. staff is so mannerless and does not beheave well
Atmosphere: 1
Service: 1
No one was in the lobby. Staff was quick to help me pay for my order.
Atmosphere: 3
Food: 4
Service: 4
The food is really good now and tasted fresh. I was pleasantly surprised and the new sauces were perfect!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Quesadilla, Beefy Crunch Burrito, Crunchy Taco
Staff is always so kind! Had the pleasure of Albert assitanting me today, very helpful and patient while i got my card since my google pay did not work
Service: 5
Restaurantji Recommends
I love eating at Taco Bell. Just recently, I've noticed they've been very stingy with the hot sauce & condiments though. I figure it's certain Personnel who Provide Food Services . . . still love Taco Bell, even after the Personnel move on with their careers.
Atmosphere: 5
Food: 5
Service: 4
Had great customer service tonight. Great tacos!!!?
Atmosphere: 5
Food: 5
Service: 5
Drive-thrue. I got 3 of the $7 box and 4 crunchy tacos with NO Lettuce. We got cold food and sure enough Lettuce on the 4 tacos.
Atmosphere: 2
Food: 1
Service: 3
I was in the area one morning, and thought it would be nice to grab a quick bite for breakfast. There weren’t a ton of options, but this Taco Bell seemed as good of a place as any.
I got a breakfast Crunchwrap. It wasn’t bad. The service was fine, too. I was a bit disappointed by how poorly put together the Crunchwrap was, though. I took one bite, and the whole thing unraveled.
It’s a perfectly okay Taco Bell. Likely not going to blow you away, but not terrible.
Food: 3
Service: 3
Love this place ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza, Mexican Pizza from Taco Bell, Quesadilla, Nacho Fries, Beefy Crunch Burrito, Chips and Nacho Cheese Sauce
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