Foods usually not bad but the only nit i have to pick is that i always have to check the bag to make sure all of the food is there before i leave.
Atmosphere: 4
Food: 5
Service: 5
b00bsFPV
The stupid ai bot make taking orders so much longer then it needs to be. Tries to sell you on other stuff before you can get your total and move on. Prices are already crazy high and then they ask u to round up to give to some charity on top. Don't think its worth it anymore.
Atmosphere: 2
Food: 3
Service: 2
ALI IBRAHIM
The guy in speaker need more teaching when speak with customers Bad customer service It’s was 8:09 pm today
Atmosphere: 1
Food: 1
Service: 1
KIM PAT
This location used to be really good—clean and efficient. The food is still decent, and the restaurant is generally kept tidy, which I appreciate.
However, the customer service has gone downhill. Some of the staff can be polite, but a few—especially Maria—come across as quite rude and unapproachable. It really affects the experience when you're just trying to grab a quick meal.
This isn’t the first time we’ve had a negative experience with her. When we pick up orders for more than one person, she seems irritated and has even said we can’t use the drive-thru and have to come inside instead. It’s unclear why, and it feels like we’re being treated unfairly.
I hope management takes note and works on improving the overall service. A friendly attitude goes a long way!
Atmosphere: 4
Food: 3
Service: 2
Melody Joy Meo
My nuggets were okay. Nothing to write home about. My box was ok too. Fiesta potatoes dry. Food didn’t feel too fresh. Felt cold for parts of it. And on top of that a lady brought her non service dog in here and the workers didn’t even tell her she couldn’t be in here
Tim De la rosa
Manager profiled me today for no reason and tried to ask me to leave less than a minute after I walked in. I’m a regular customer and I eat here 3-4 times a week. They want to let all the crazy crackheads hang out asking customers for food and being all strung out on drugs but wanna profile me for walking in with a beer in my hand that wasn’t even open. I was not planning on opening it in there either. I came to use the bathroom and order something to go but after she decided to yell at me and tell me to get out like I was one of her children because she “ASSUMED” I was gonna drink my beer in there or whatever her trip was either way she could have addressed the issue differently instead of acting like I was already violating the rules. She also could have given me an apology for wrongfully accusing me of planning to do something illegal in their establishment. The food is good, service is good, but the manager is NO BUENO I will be following up with HR as well
Service: 1
Rodney Bautista
This location never has a cashier available so I hope you are familiar with using the kiosk.
Kamal Moh
Fast service, small quantities.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Quesadilla, Quesadilla, Power Menu Burrito
Thai Nguyen
How you guys give me no hit sauce when on the menu screen says six fire sauce. :(
Atmosphere: 1
Food: 1
Brettski
Mexican pizza was cold, luckily I was eating in my car. Went back through the drive thru and politely explained my food was cold and asked if I could get a new one. The employee was really rude but he gave me another Mexican pizza. I said thank you twice and he didn’t respond. Sorry I didn’t eat the cold food you sold me buddy! Jeez.
Ummm this lady needs to be removed from the front counter. She’s rude and doesn’t seem to be much help to anyone working with her. Also soon as you walked in, kinda smelled like a bathroom. No clean tables anywhere
Michael Evien
Great employees, very kind and patient.
Atmosphere: 5
Food: 5
Service: 5
Dabbs Hernandez
Stopped by around last week, spent around 30$ while paying right behind the drive thru register, I noticed they were painting the ceiling with nothing protecting the food , very unsafe. That's asking to get the place closed down
Foods usually not bad but the only nit i have to pick is that i always have to check the bag to make sure all of the food is there before i leave.
Atmosphere: 4
Food: 5
Service: 5
The stupid ai bot make taking orders so much longer then it needs to be. Tries to sell you on other stuff before you can get your total and move on. Prices are already crazy high and then they ask u to round up to give to some charity on top. Don't think its worth it anymore.
Atmosphere: 2
Food: 3
Service: 2
The guy in speaker need more teaching when speak with customers
Bad customer service
It’s was 8:09 pm today
Atmosphere: 1
Food: 1
Service: 1
This location used to be really good—clean and efficient. The food is still decent, and the restaurant is generally kept tidy, which I appreciate.
However, the customer service has gone downhill. Some of the staff can be polite, but a few—especially Maria—come across as quite rude and unapproachable. It really affects the experience when you're just trying to grab a quick meal.
This isn’t the first time we’ve had a negative experience with her. When we pick up orders for more than one person, she seems irritated and has even said we can’t use the drive-thru and have to come inside instead. It’s unclear why, and it feels like we’re being treated unfairly.
I hope management takes note and works on improving the overall service. A friendly attitude goes a long way!
Atmosphere: 4
Food: 3
Service: 2
My nuggets were okay. Nothing to write home about. My box was ok too. Fiesta potatoes dry. Food didn’t feel too fresh. Felt cold for parts of it. And on top of that a lady brought her non service dog in here and the workers didn’t even tell her she couldn’t be in here
Manager profiled me today for no reason and tried to ask me to leave less than a minute after I walked in. I’m a regular customer and I eat here 3-4 times a week. They want to let all the crazy crackheads hang out asking customers for food and being all strung out on drugs but wanna profile me for walking in with a beer in my hand that wasn’t even open. I was not planning on opening it in there either. I came to use the bathroom and order something to go but after she decided to yell at me and tell me to get out like I was one of her children because she “ASSUMED” I was gonna drink my beer in there or whatever her trip was either way she could have addressed the issue differently instead of acting like I was already violating the rules. She also could have given me an apology for wrongfully accusing me of planning to do something illegal in their establishment. The food is good, service is good, but the manager is NO BUENO I will be following up with HR as well
Service: 1
This location never has a cashier available so I hope you are familiar with using the kiosk.
Fast service, small quantities.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Quesadilla, Quesadilla, Power Menu Burrito
How you guys give me no hit sauce when on the menu screen says six fire sauce. :(
Atmosphere: 1
Food: 1
Mexican pizza was cold, luckily I was eating in my car. Went back through the drive thru and politely explained my food was cold and asked if I could get a new one. The employee was really rude but he gave me another Mexican pizza. I said thank you twice and he didn’t respond. Sorry I didn’t eat the cold food you sold me buddy! Jeez.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Friendly staff. Fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
Ummm this lady needs to be removed from the front counter. She’s rude and doesn’t seem to be much help to anyone working with her. Also soon as you walked in, kinda smelled like a bathroom. No clean tables anywhere
Great employees, very kind and patient.
Atmosphere: 5
Food: 5
Service: 5
Stopped by around last week, spent around 30$ while paying right behind the drive thru register, I noticed they were painting the ceiling with nothing protecting the food , very unsafe. That's asking to get the place closed down
Very Bad staff. They don’t help their customers ?
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