Excellent service with a smile. The food was fresh and good. The restaurant was very pleasant, had nice filtered lighting, and was very clean.
Atmosphere: 5
Food: 4
Service: 4
Rebecca Garcia
Worst visit ever. Poor customer service and young woman at register needs to learn manners when dealing with customers. Definitely won't be back to this location.
Atmosphere: 1
Food: 1
Melissa Barrera aka Nealy, Fregoso
WAY TOO OVER PRICED.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Fries
Michael Yamer
Well food wasn’t bad but the little flys (nats) buzzing around the ketchup cuz it’s by the garbage wth guys! Smh!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sandwich, Fries
ROME G
I recently had a disappointing experience at my local Wendy's that I feel compelled to share. I've always enjoyed Wendy's for its tasty menu items, but my last visit fell short of expectations due to the quality of the food.
I ordered a classic burger and fries, but to my dismay, the burger was lukewarm and the fries were soggy instead of the crispy perfection that I’ve come to expect. I understand that mistakes can happen, but I decided it was important to bring this to the attention of the management.
After my visit, I attempted to reach out and voice my concerns to the manager. Unfortunately, my experience in discussing this issue was far from satisfactory. I called multiple times, hoping for a resolution, but the manager was dismissive. On one of those calls, he hung up on me after stating that he "didn’t have time for these types of calls." This was incredibly frustrating, as I was simply trying to provide feedback that could help improve their service.
Overall, the combination of poor food quality and unresponsive management left me quite dissatisfied. I hope this review prompts some reflection on how customer feedback is handled, as it can truly make a difference in the dining experience. I would like to give Wendy's another chance in the future, but my recent experience has given me pause.
Atmosphere: 1
Food: 1
Service: 1
Eddy G
Pretty standard fast food experience. The food is pretty decent, but the service was kind of half-assed. That said, I did quite enjoy their new sauce covered nuggets. Would recommend.
Food: 4
Service: 3
Josh Mattson
The manager was and even insulting woman. The food was fine, it came up correctly and in a timely fashion but when I went to use the restroom the bus boy type person felt the need to pound on the door 30 seconds into it and again a minute after that, when I asked why he had done that he gave me a strange look and proceeded to begin cleaning the restroom with his cart, I guess that's his way of saying get out now! I asked the manager immediately after why he had done this and she laughed at me all in all I was really unhappy with the rudeness of the staff! Not planning on visiting this location again anytime soon.
Atmosphere: 3
Food: 3
Service: 1
Rodney Foy
The food was okay but the lady who took care of the front cashier seemed like she had more other things to do than help the customer
Atmosphere: 3
Food: 4
Service: 3
Jermaine Witherspoon
Only place in town trying to charge .25 for sauce. Students don't have alot of money floating around. 10 nuggets 1 sauce is crazy talk. Management killing it in bonuses with that money maker. Wait till the bag and napkin tax kick in ...
Average quality. Obviously what to expect from a fast food restaurant anyways.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Hamburger
Michael M
Well everything was fine up until I had to pay for my order. It literally took 15 min for someone to come up front to accept my cash. Ever since Newsom put these fast food raises into effect u get less and less customer service at these places. Fast cold food should just fade away. Sucks now always cold, something always wrong with order impossible to pay with cash. It's a fight just to use the restroom lol but BTW the bathrooms are very clean but need code like everywhere elsw
Atmosphere: 3
Food: 4
Service: 2
Camila Sandoval
Terrible service from the person who was attending the drive thru, super rude and unfriendly, they should hire better staff because I would never return to this point.
Atmosphere: 1
Food: 3
Service: 1
Randy Brace
Nothing beats a frosty
UH-60 Blackhawk
Rev up those fryers because im am sure hungry for one-!
Nice clean Wendy's
Atmosphere: 4
Food: 4
Service: 4
Excellent service with a smile. The food was fresh and good. The restaurant was very pleasant, had nice filtered lighting, and was very clean.
Atmosphere: 5
Food: 4
Service: 4
Worst visit ever. Poor customer service and young woman at register needs to learn manners when dealing with customers. Definitely won't be back to this location.
Atmosphere: 1
Food: 1
WAY TOO OVER PRICED.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Fries
Well food wasn’t bad but the little flys (nats) buzzing around the ketchup cuz it’s by the garbage wth guys! Smh!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sandwich, Fries
I recently had a disappointing experience at my local Wendy's that I feel compelled to share. I've always enjoyed Wendy's for its tasty menu items, but my last visit fell short of expectations due to the quality of the food.
I ordered a classic burger and fries, but to my dismay, the burger was lukewarm and the fries were soggy instead of the crispy perfection that I’ve come to expect. I understand that mistakes can happen, but I decided it was important to bring this to the attention of the management.
After my visit, I attempted to reach out and voice my concerns to the manager. Unfortunately, my experience in discussing this issue was far from satisfactory. I called multiple times, hoping for a resolution, but the manager was dismissive. On one of those calls, he hung up on me after stating that he "didn’t have time for these types of calls." This was incredibly frustrating, as I was simply trying to provide feedback that could help improve their service.
Overall, the combination of poor food quality and unresponsive management left me quite dissatisfied. I hope this review prompts some reflection on how customer feedback is handled, as it can truly make a difference in the dining experience. I would like to give Wendy's another chance in the future, but my recent experience has given me pause.
Atmosphere: 1
Food: 1
Service: 1
Pretty standard fast food experience. The food is pretty decent, but the service was kind of half-assed. That said, I did quite enjoy their new sauce covered nuggets. Would recommend.
Food: 4
Service: 3
The manager was and even insulting woman. The food was fine, it came up correctly and in a timely fashion but when I went to use the restroom the bus boy type person felt the need to pound on the door 30 seconds into it and again a minute after that, when I asked why he had done that he gave me a strange look and proceeded to begin cleaning the restroom with his cart, I guess that's his way of saying get out now! I asked the manager immediately after why he had done this and she laughed at me all in all I was really unhappy with the rudeness of the staff! Not planning on visiting this location again anytime soon.
Atmosphere: 3
Food: 3
Service: 1
The food was okay but the lady who took care of the front cashier seemed like she had more other things to do than help the customer
Atmosphere: 3
Food: 4
Service: 3
Only place in town trying to charge .25 for sauce. Students don't have alot of money floating around. 10 nuggets 1 sauce is crazy talk. Management killing it in bonuses with that money maker. Wait till the bag and napkin tax kick in ...
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Average quality. Obviously what to expect from a fast food restaurant anyways.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Hamburger
Well everything was fine up until I had to pay for my order. It literally took 15 min for someone to come up front to accept my cash. Ever since Newsom put these fast food raises into effect u get less and less customer service at these places. Fast cold food should just fade away. Sucks now always cold, something always wrong with order impossible to pay with cash. It's a fight just to use the restroom lol but BTW the bathrooms are very clean but need code like everywhere elsw
Atmosphere: 3
Food: 4
Service: 2
Terrible service from the person who was attending the drive thru, super rude and unfriendly, they should hire better staff because I would never return to this point.
Atmosphere: 1
Food: 3
Service: 1
Nothing beats a frosty
Rev up those fryers because im am sure hungry for one-!
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