Wingstop

503 Coleman Ave Suite 40, San Jose
(408) 297-9464

Recent Reviews

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Brittany C

Thank God this is not the nearest location to me. My mother made the mistake of ordering from the Coleman location after work. They gave her the wrong order, but she was already home 30 mins away +traffic. She called to ask for a refund because the wings tasted sour and she wouldn’t be able to eat them even if she wanted to. The manager was apparently too good to even get on the phone and had Nathaniel running back and forth with messages. Bottom line, the manager refuses to give a refund unless we bring the wings back RIGHT NOW. We offered to bring them by tmrw for a refund, but they will only offer to remake it tomorrow. So I can bring it back right now through traffic and can get money back, but tomorrow is when they will make me eat the dinner I ordered for today, no refund? Again, glad I don’t have to ever suffer this all around incompetence again. Do yourself a favor and fire that manager.

Atmosphere: 1

Food: 1

Service: 1

Natalie Fernandez

The staff is trash the manger should be fired . They take so long and don’t even do the order right when they love to charge for so many add ons. If I am paying the food should be made correctly.

Atmosphere: 1

Food: 3

Service: 1

Chris Silva 316

Super nice lady at the register! Food was great i loved the street corn flavor. Ebt accepted!!! Chairs are a little stiff need more cushion/booths!

Atmosphere: 4

Food: 5

Service: 5

Just Truth

The lemon pepper does not taste good - they give very little seasoning

Kelton Shields

The oil used on 3/21/25 was old to the the point the the food was bad. The chicken was burnt and the fry's all brown. None of drumsticks were actually drumsticks and were actually drumettes which was not advertised nor what we ordered.(bait and switched with lower a quality product) This location needs serious help. I will not be returning. Just nasty food.
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Atmosphere: 1

Food: 1

Service: 3

Nora Ismail

My daughter really likes the wings here. She really enjoys the buffalo flavor on the wings. The fries are delicious but I love the carrots and celery sticks.

Wheelchair accessibility: They have a ramp to get into the sidewalk and the door is accessible.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Seasoned Fries, 10 Wings, New 6 PC Crispy Tender Meal for 2

Mariza Villegas

Ordered through the app. Gave us everything but fries. However, Cameron (?) helped us out through the phone and made sure we got what we paid for.

Service: 5

Monica

Waited 30-40 mins for my order meanwhile people after me were getting their orders before me. When I went to ask for my order, it was sitting to the side with the online orders. I could’ve been had my food. On top of it they messed up my order.

There was no ice in the soda machine either. Tables were dirty. Disappointing

Atmosphere: 1

Food: 4

Service: 1

Y Wu

taste bad! It’s sour!

Atmosphere: 5

Food: 2

Service: 5

Tony Kau

Horrible experience. refused to give me cup of water after I paid for food. Place is also not clean

Atmosphere: 1

Food: 4

Service: 1

Albert

Emilliano is a very great worker , stands out more than everyone 10 stars

Atmosphere: 5

Food: 5

Service: 5

Chedale Bell

So this place has good and bad days just like any other place wings and workers are fine no complaints just one thing i have an issue with is why is the pricing going higher and higher like damn i just want 6 wings for maybe 5$ not 15 and the 2 for 15 is now 30$??????? just lower prices and everyone will be happy to come back

Atmosphere: 5

Food: 5

Service: 5

Alondra Garcia

Horrible I paid Doordash to mainly get me ranch I ordered voodoo fries and paid 6$ to get ranch and we didn’t receive it I spoke to angel and he said it’s coo are you kidding me!

Stella Bouquet

Wingstop for dinner 🍽 tonight!!

Truth Integrity

Ruth is incredible! I just have to say this! I charge my Tesla a lot near this wingstop and I always have a craving for lemon pepper wings. But the service that Ms. Ruth provides is remarkable. She works so hard for the company and she is a great representation for the Wing Stop brand. Out of all the wing stops Ive been too Ruth has topped the customer service. Thank you for the great food and the excellent services. These days amazing service is hard to come by!

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