This is the worst wingstop location in SJ. The workers are extremely incompetent and rude. I ordered a pickup order and 4/5 of the items I paid for were wrong. The only thing they barely got right was the fries, which I requested well cooked just for it to be soggy and flavorless. I ordered on a super slow Monday so there’s no excuse in mixing/messing up my order that bad. I tried asking for a refund but they told me to contact customer service since it was over the phone? I should’ve learned from my previous interaction ordering at this location considering they’ve gotten it wrong every single time but I was really pregnancy hormones made me crave wingstop and this was the closest location. Next time i’ll stick to the Branham location
Atmosphere: 1
Food: 1
Service: 1
Vivian Mazon
Normally I usually buy in that store and I have had several disappointments the first times I bought they gave me Parmesan wings instead of Cajun wings, today they attend again and I ordered an order of 20 pcs I brought them home and when I opened them they had only given me 10 pcs 😡 (I don't drive and my partner stopped by to make the claim and they asked for the ticket I sent him a photo of the food and the ticket and they didn't accept it) he had to come back for me which I no longer do I agreed, and the problem is that I paid for 20 pieces.
Food: 1
Regina Torres
Received wrong order and when I called the location the girl who answered the phone said that I could call the dasher if he could pick up the right order or for me to drive down there and pick it up. When I asked if I could just ask for a refund she said I could ask when I asked her to speak with her manager she said she was the manager on duty and hung up on me.
Atmosphere: 1
Food: 1
Service: 1
James Soria
I asked for them to make my wings crispy and it came out not even fully cooked. Makes a huge difference. I threw my chicken out
Atmosphere: 2
Food: 1
Service: 3
Zack Nguyen
Order never came
Service: 1
Jackie Paredes
Sauces are not free. If you ask for any sauce you will be charged $4. I guess i expected atleast 1 sauce to come with my $18 meal.
Atmosphere: 2
Food: 2
Service: 1
neftisis0812
Order online and my order was missing one hour wait.
Denise Buckner
I stopped by there this afternoon, and ordered a 20 piece, bone-in 1/2 lemon pepper and half parmesan wings. I started eating and keep wonder wth...well there was a dash of pamesan cheese on some but overall there was absolutely NO seasoning! Not a hint of lemon pepper , salt, and whatever other seasonings you typically use. Thank goodness I had my own here at home !!
Atmosphere: 4
Food: 3
Service: 5
Gonza v
This wingstop needs a new management and fire every single employee and hire new ones over an hour and can’t get my food
Atmosphere: 1
Food: 1
Service: 1
Pancake Z
Worst Wingstop I have ever been to.
I frequent wingstops since I enjoy both the way they make their chicken and their sauce options, so over the past few years, I have been to a lot of Wingstops.
This is the first time I have had a bad experience .
Ordering was a pain as the person taking my order was rude. A single chicken sandwich took 30 minutes to make. And they got my order wrong (Fries not seasoned).
Since Wingstops always have an open window to look into the kitchen, I took a look, and it honestly looked like they were playing around.
The other 1 star reviews seem to collaborate the issues with this location.
Wings tasted standard like any other location, except there were feathers sticking out. When brought up with the worker, she rudely said “it’s just a feather” and refused to offer assistance.
Atmosphere: 1
Food: 1
Service: 1
Foncetta Freeman
I ordered my food it seems like the workers was more into whatever they was doing and Not cooking the food right and taking it out to early the chicken especially wasn’t done and the fries was burnt when I got home my chicken wasn’t done the chicken was still red on the inside and wet and cold and my fries was brunt and soggy. I went to the wing stop on curtner in San Jose That chicken need to be cooked all the way or else somebody gonna end up sick
Jaqueline Romero Mendieta
ELIZABETH with the red hair is really messed up. She threw my food on the counter and then forgot to give me ranch and had me wait 5 mins for RANCH. she had a huge attitude and was laughing at me.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Sticks
Theodore Amadeus Archibald The 3rd
I’ve now gone here 3 times, and every time it’s gotten worse. No longer going to this one, recommend to go to the one on Coleman, wayyyyy better.
Atmosphere: 1
Food: 2
Service: 1
Albert William Troncoso
So we've ordered the 20 boneless wings deal,with fries and w dips. That's the best deal you can come by right now. Mango habanero and Koren BBQ is the best. Make sure to tell them to make the fries crispy ?
This is the worst wingstop location in SJ. The workers are extremely incompetent and rude. I ordered a pickup order and 4/5 of the items I paid for were wrong. The only thing they barely got right was the fries, which I requested well cooked just for it to be soggy and flavorless. I ordered on a super slow Monday so there’s no excuse in mixing/messing up my order that bad. I tried asking for a refund but they told me to contact customer service since it was over the phone? I should’ve learned from my previous interaction ordering at this location considering they’ve gotten it wrong every single time but I was really pregnancy hormones made me crave wingstop and this was the closest location. Next time i’ll stick to the Branham location
Atmosphere: 1
Food: 1
Service: 1
Normally I usually buy in that store and I have had several disappointments the first times I bought they gave me Parmesan wings instead of Cajun wings, today they attend again and I ordered an order of 20 pcs I brought them home and when I opened them they had only given me 10 pcs 😡 (I don't drive and my partner stopped by to make the claim and they asked for the ticket I sent him a photo of the food and the ticket and they didn't accept it) he had to come back for me which I no longer do I agreed, and the problem is that I paid for 20 pieces.
Food: 1
Received wrong order and when I called the location the girl who answered the phone said that I could call the dasher if he could pick up the right order or for me to drive down there and pick it up. When I asked if I could just ask for a refund she said I could ask when I asked her to speak with her manager she said she was the manager on duty and hung up on me.
Atmosphere: 1
Food: 1
Service: 1
I asked for them to make my wings crispy and it came out not even fully cooked. Makes a huge difference. I threw my chicken out
Atmosphere: 2
Food: 1
Service: 3
Order never came
Service: 1
Sauces are not free. If you ask for any sauce you will be charged $4. I guess i expected atleast 1 sauce to come with my $18 meal.
Atmosphere: 2
Food: 2
Service: 1
Order online and my order was missing one hour wait.
I stopped by there this afternoon, and ordered a 20 piece, bone-in 1/2 lemon pepper and half parmesan wings. I started eating and keep wonder wth...well there was a dash of pamesan cheese on some but overall there was absolutely NO seasoning! Not a hint of lemon pepper , salt, and whatever other seasonings you typically use. Thank goodness I had my own here at home !!
Atmosphere: 4
Food: 3
Service: 5
This wingstop needs a new management and fire every single employee and hire new ones over an hour and can’t get my food
Atmosphere: 1
Food: 1
Service: 1
Worst Wingstop I have ever been to.
I frequent wingstops since I enjoy both the way they make their chicken and their sauce options, so over the past few years, I have been to a lot of Wingstops.
This is the first time I have had a bad experience .
Ordering was a pain as the person taking my order was rude.
A single chicken sandwich took 30 minutes to make.
And they got my order wrong (Fries not seasoned).
Since Wingstops always have an open window to look into the kitchen, I took a look, and it honestly looked like they were playing around.
The other 1 star reviews seem to collaborate the issues with this location.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Wings tasted standard like any other location, except there were feathers sticking out. When brought up with the worker, she rudely said “it’s just a feather” and refused to offer assistance.
Atmosphere: 1
Food: 1
Service: 1
I ordered my food it seems like the workers was more into whatever they was doing and Not cooking the food right and taking it out to early the chicken especially wasn’t done and the fries was burnt when I got home my chicken wasn’t done the chicken was still red on the inside and wet and cold and my fries was brunt and soggy. I went to the wing stop on curtner in San Jose That chicken need to be cooked all the way or else somebody gonna end up sick
ELIZABETH with the red hair is really messed up. She threw my food on the counter and then forgot to give me ranch and had me wait 5 mins for RANCH. she had a huge attitude and was laughing at me.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Sticks
I’ve now gone here 3 times, and every time it’s gotten worse. No longer going to this one, recommend to go to the one on Coleman, wayyyyy better.
Atmosphere: 1
Food: 2
Service: 1
So we've ordered the 20 boneless wings deal,with fries and w dips. That's the best deal you can come by right now. Mango habanero and Koren BBQ is the best. Make sure to tell them to make the fries crispy ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mango Habanero
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