This is truly the best Wingstop location in South San Jose. I usually order to go and by the time I get home my food is still hot. The staff is friendly, the restaurant is usually pretty well kept, and the quality of the food is crave-worthy. They aren’t skimpy on the seasoning and actually give you extra fry seasoning upon request, which is the opposite of what I’ve consistently experienced at other locations. Last time I went there I tried the new smokey chipotle dry rub, and finally gave the hot honey dry rub a try as well, (I regretted only getting a few of the hot honey flavor) both are really good, but hot honey is my new favorite and go to since the elote flavor is gone. Keep up the consistency!
Atmosphere: 5
Food: 5
Service: 5
Peter Sumcad
They refuse to serve water.
Atmosphere: 1
Food: 1
Service: 1
Sheharyar Malik
One guy doing online orders, and to go orders and handling the cash register
Atmosphere: 1
Food: 1
Service: 1
kaylia lovelyn
only person there yet waited 30 mins for eight pieces of chicken and veggie sticks and five pieces of corn. by the time I went up to ask for my order AFTER 30 mins, they didn’t even start on it.
Service: 1
Eddie Contreras
Got the 20 piece of wings for $20.last night came home started to eat them I’d say that it was over cooked hard and DRY so this morning I took back 14 pieces and the manager was so mad cause of my complaint the wings were so hard. I didn’t want my money back all I wanted was a new batch wings. He ended up giving me 5 new ones he was nowhere near nice I will never go to that place again on Snell & Branham he just made a fuss in front of other customers. I will be telling a lot of people about the management there
Virginia Huffman-Singh
Jose is super friendly and very helpful! I wish more places had people like Jose working!
Atmosphere: 5
Food: 5
Service: 5
Madhur Singh
AVOID AT ALL COSTS Horrible service and experience. Waited half an hour. Rude cashier (some skinny Latino guy). Never going to these people. Avoid at all costs. Go to the Panda Express next door or get wings at the pizza place. Way better!
Atmosphere: 1
Food: 1
Service: 1
Joseph Martinez
I felt the need to leave a review after the manager helped me out. I had made a mistake ordering, and it was on me, but he added combo on top of it just so I wouldn’t feel so disappointed. Cool guy. They also have TV’s, a bathroom, and a freestyle soda machine. So it’s a nice place to chill and have lunch if you’re on your break. Food was also excellent. Cashier was very nice. Tables were clean and chairs were padded and comfy. Located in a plaza so there’s plenty of parking, and a 10 minute pickup parking zone if you’re in a rush.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Habanero
Leonardo Figueroa
Young girl working the closing shift has excellent customer service. -Leo
I walked in to pick up my pre ordered food and it smelled like sewage. I should’ve just walked out right then and asked for a refund because I ate it and got food poisoning for 4 days
Jennifer Alkakos
I always have such an amazing experience when I go to this location because of Ricardo. He always greets me with a warm big smile and is very friendly. He’s the reason I only come to this location. The customer service Ricardo provides is nothing short of exceptional, truly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Meal Deal
john7o
Love the people that work here but they always manage to forget something on our order. So be sure to always check the bag before you leave
Atmosphere: 4
Food: 5
Service: 4
Hope Kapilevich
DONT go here the workers will screw up and give you only half your order and when you go back to talk to the manager he will call you a liar and refuse to give you a refund. HORRIFIC and INEXCUSABLE service from the MANAGER!
Atmosphere: 1
Food: 1
Service: 1
Alysson Duarte
I was there for one hour hour and a half and they gave me the order wrong because they’re like talking like an hour and a half not doing nothing and they got my order wrong. They only got like barbecue tenders and that’s it even though Louisiana rub and classic fries and they gave me just barbecue tenders and I asked them why they take you so long and they’re like nothing and I always got mad so it was good and they give me the Louisiana for free, but they can’t be talking while working because there was more customers waiting. They were just talking about school.
This is truly the best Wingstop location in South San Jose. I usually order to go and by the time I get home my food is still hot. The staff is friendly, the restaurant is usually pretty well kept, and the quality of the food is crave-worthy. They aren’t skimpy on the seasoning and actually give you extra fry seasoning upon request, which is the opposite of what I’ve consistently experienced at other locations. Last time I went there I tried the new smokey chipotle dry rub, and finally gave the hot honey dry rub a try as well, (I regretted only getting a few of the hot honey flavor) both are really good, but hot honey is my new favorite and go to since the elote flavor is gone. Keep up the consistency!
Atmosphere: 5
Food: 5
Service: 5
They refuse to serve water.
Atmosphere: 1
Food: 1
Service: 1
One guy doing online orders, and to go orders and handling the cash register
Atmosphere: 1
Food: 1
Service: 1
only person there yet waited 30 mins for eight pieces of chicken and veggie sticks and five pieces of corn. by the time I went up to ask for my order AFTER 30 mins, they didn’t even start on it.
Service: 1
Got the 20 piece of wings for $20.last night came home started to eat them I’d say that it was over cooked hard and DRY so this morning I took back 14 pieces and the manager was so mad cause of my complaint the wings were so hard. I didn’t want my money back all I wanted was a new batch wings. He ended up giving me 5 new ones he was nowhere near nice I will never go to that place again on Snell & Branham he just made a fuss in front of other customers. I will be telling a lot of people about the management there
Jose is super friendly and very helpful! I wish more places had people like Jose working!
Atmosphere: 5
Food: 5
Service: 5
AVOID AT ALL COSTS Horrible service and experience. Waited half an hour. Rude cashier (some skinny Latino guy). Never going to these people. Avoid at all costs. Go to the Panda Express next door or get wings at the pizza place. Way better!
Atmosphere: 1
Food: 1
Service: 1
I felt the need to leave a review after the manager helped me out. I had made a mistake ordering, and it was on me, but he added combo on top of it just so I wouldn’t feel so disappointed. Cool guy. They also have TV’s, a bathroom, and a freestyle soda machine. So it’s a nice place to chill and have lunch if you’re on your break. Food was also excellent. Cashier was very nice. Tables were clean and chairs were padded and comfy. Located in a plaza so there’s plenty of parking, and a 10 minute pickup parking zone if you’re in a rush.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Habanero
Young girl working the closing shift has excellent customer service.
-Leo
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries, 6 PC Wing Combo
it was aight
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Fries, 10 Wings
Restaurantji Recommends
I walked in to pick up my pre ordered food and it smelled like sewage. I should’ve just walked out right then and asked for a refund because I ate it and got food poisoning for 4 days
I always have such an amazing experience when I go to this location because of Ricardo. He always greets me with a warm big smile and is very friendly. He’s the reason I only come to this location. The customer service Ricardo provides is nothing short of exceptional, truly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Meal Deal
Love the people that work here but they always manage to forget something on our order. So be sure to always check the bag before you leave
Atmosphere: 4
Food: 5
Service: 4
DONT go here the workers will screw up and give you only half your order and when you go back to talk to the manager he will call you a liar and refuse to give you a refund. HORRIFIC and INEXCUSABLE service from the MANAGER!
Atmosphere: 1
Food: 1
Service: 1
I was there for one hour hour and a half and they gave me the order wrong because they’re like talking like an hour and a half not doing nothing and they got my order wrong. They only got like barbecue tenders and that’s it even though Louisiana rub and classic fries and they gave me just barbecue tenders and I asked them why they take you so long and they’re like nothing and I always got mad so it was good and they give me the Louisiana for free, but they can’t be talking while working because there was more customers waiting. They were just talking about school.
Atmosphere: 1
Food: 4
Service: 1
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