I always have such an amazing experience when I go to this location because of Ricardo. He always greets me with a warm big smile and is very friendly. He’s the reason I only come to this location. The customer service Ricardo provides is nothing short of exceptional, truly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Meal Deal
john7o
Love the people that work here but they always manage to forget something on our order. So be sure to always check the bag before you leave
Atmosphere: 4
Food: 5
Service: 4
Hope Kapilevich
DONT go here the workers will screw up and give you only half your order and when you go back to talk to the manager he will call you a liar and refuse to give you a refund. HORRIFIC and INEXCUSABLE service from the MANAGER!
Atmosphere: 1
Food: 1
Service: 1
Alysson Duarte
I was there for one hour hour and a half and they gave me the order wrong because they’re like talking like an hour and a half not doing nothing and they got my order wrong. They only got like barbecue tenders and that’s it even though Louisiana rub and classic fries and they gave me just barbecue tenders and I asked them why they take you so long and they’re like nothing and I always got mad so it was good and they give me the Louisiana for free, but they can’t be talking while working because there was more customers waiting. They were just talking about school.
Atmosphere: 1
Food: 4
Service: 1
Michelangelo
They frequently get orders wrong and serve super slow, it’s been three times already and some of the workers are rude
Atmosphere: 3
Food: 3
Service: 1
Mikey
They frequently get orders wrong and serve super slow, it’s been three times already and some of the workers are rude
Atmosphere: 3
Food: 3
Service: 1
harry
They frequently get orders wrong and serve super slow, it’s been three times already and some of the workers are
Atmosphere: 3
Food: 3
Service: 1
Mayra Camacho
There are always problems with my order, I am missing food or payment for just legs and they fill me up with whatever they have. They are more aware of the conversation between workers than the work they are
Service: 2
K J
I came here the evening of 2/22/24 around 7:45 PM for a pick up orderI didn’t walk out until a couple minutes before 8- which is fine when it’s busy, But it was not that busy (at least inside of the Restaurant) - 2 People were in the pick up area before me. They got their orders promptly from what I saw & Then, when I walked up, the staff members walked away & And started joking and laughing loudly in the cooking areaI assumed that somebody would eventually say, How can we help you? But instead, they all stayed in the cooking area, while I just stood there-Nobody else came in, and they all clearly looked at me. A couple of the females rolled their eyes at me. I’m standing there, thinking like what the heck, but I stood there calmly Waiting- Then somebody walked in the Restaurant when I was coming up on 10 minutes of waiting & One of the guys immediately walked towards the register to help them - After he was done with them, I said Excuse me, I’ve been standing here for a while, and nobody has Said anything to me- I am here for my Order”Then a manager-type dude, walked out of nowhere and said “Oh Yeahh-how can we help you?” I intentionally gave a confusing look and said my name-The bag with my name on it was sitting there the entire time that I was waiting… we live a few minutes from the store, But by the time that we got home with the food, we had to reheat itI definitely believe that this unnecessarily bad customer service was racially motivated & Bigotry was definitely involvedReally unfortunate that I can’t even comfortably get some food for my family and IThis was my first and Last time at This Wingstop.
Atmosphere: 1
Food: 1
Service: 1
Mike Kinkel
Staff is rude and can't even count to 10.My last order was only 9.The manager or owner that is there all the time is cool though.
This location has better quality and service than the one in Almaden Plaza so I go out of my way to come to this one.The boneless wings are made perfectly — we usually get the garlic Parmesan and the lemon pepper. The new maple sriracha chicken sandwich is so good, it’s dangerous!The cheese fries were a little too excessive for my taste, but maybe I wasn’t hungry enough.
Food: 5
Service: 5
Recommended dishes: Sandwich
Jesse
I am writing this at 3:30pm on November 11th, 2023. The two gentlemen at the front provided excellent customer service to myself and a Spanish speaking woman who didn’t speak English. I write this as a small business owner who was impressed by the amount they gave a damn about their job.
Atmosphere: 5
Food: 5
Service: 5
J P
I am writing this at 3:30pm on November 11th, 2023. The two gentlemen at the front provided excellent customer service to myself and a Spanish speaking woman who didn’t speak English. I write this as a small business owner who was impressed by the amount they gave a damn about their job.
Atmosphere: 5
Food: 5
Service: 5
Jessica “GuamexicaN” Indalecio
Besides spending damn near $100 on some damn chicken, food was
I always have such an amazing experience when I go to this location because of Ricardo. He always greets me with a warm big smile and is very friendly. He’s the reason I only come to this location. The customer service Ricardo provides is nothing short of exceptional, truly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Meal Deal
Love the people that work here but they always manage to forget something on our order. So be sure to always check the bag before you leave
Atmosphere: 4
Food: 5
Service: 4
DONT go here the workers will screw up and give you only half your order and when you go back to talk to the manager he will call you a liar and refuse to give you a refund. HORRIFIC and INEXCUSABLE service from the MANAGER!
Atmosphere: 1
Food: 1
Service: 1
I was there for one hour hour and a half and they gave me the order wrong because they’re like talking like an hour and a half not doing nothing and they got my order wrong. They only got like barbecue tenders and that’s it even though Louisiana rub and classic fries and they gave me just barbecue tenders and I asked them why they take you so long and they’re like nothing and I always got mad so it was good and they give me the Louisiana for free, but they can’t be talking while working because there was more customers waiting. They were just talking about school.
Atmosphere: 1
Food: 4
Service: 1
They frequently get orders wrong and serve super slow, it’s been three times already and some of the workers are rude
Atmosphere: 3
Food: 3
Service: 1
They frequently get orders wrong and serve super slow, it’s been three times already and some of the workers are rude
Atmosphere: 3
Food: 3
Service: 1
They frequently get orders wrong and serve super slow, it’s been three times already and some of the workers are
Atmosphere: 3
Food: 3
Service: 1
There are always problems with my order, I am missing food or payment for just legs and they fill me up with whatever they have. They are more aware of the conversation between workers than the work they are
Service: 2
I came here the evening of 2/22/24 around 7:45 PM for a pick up orderI didn’t walk out until a couple minutes before 8- which is fine when it’s busy, But it was not that busy (at least inside of the Restaurant) - 2 People were in the pick up area before me. They got their orders promptly from what I saw & Then, when I walked up, the staff members walked away & And started joking and laughing loudly in the cooking areaI assumed that somebody would eventually say, How can we help you? But instead, they all stayed in the cooking area, while I just stood there-Nobody else came in, and they all clearly looked at me. A couple of the females rolled their eyes at me. I’m standing there, thinking like what the heck, but I stood there calmly Waiting- Then somebody walked in the Restaurant when I was coming up on 10 minutes of waiting & One of the guys immediately walked towards the register to help them - After he was done with them, I said Excuse me, I’ve been standing here for a while, and nobody has Said anything to me- I am here for my Order”Then a manager-type dude, walked out of nowhere and said “Oh Yeahh-how can we help you?” I intentionally gave a confusing look and said my name-The bag with my name on it was sitting there the entire time that I was waiting… we live a few minutes from the store, But by the time that we got home with the food, we had to reheat itI definitely believe that this unnecessarily bad customer service was racially motivated & Bigotry was definitely involvedReally unfortunate that I can’t even comfortably get some food for my family and IThis was my first and Last time at This Wingstop.
Atmosphere: 1
Food: 1
Service: 1
Staff is rude and can't even count to 10.My last order was only 9.The manager or owner that is there all the time is cool though.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location has better quality and service than the one in Almaden Plaza so I go out of my way to come to this one.The boneless wings are made perfectly — we usually get the garlic Parmesan and the lemon pepper. The new maple sriracha chicken sandwich is so good, it’s dangerous!The cheese fries were a little too excessive for my taste, but maybe I wasn’t hungry enough.
Food: 5
Service: 5
Recommended dishes: Sandwich
I am writing this at 3:30pm on November 11th, 2023. The two gentlemen at the front provided excellent customer service to myself and a Spanish speaking woman who didn’t speak English. I write this as a small business owner who was impressed by the amount they gave a damn about their job.
Atmosphere: 5
Food: 5
Service: 5
I am writing this at 3:30pm on November 11th, 2023. The two gentlemen at the front provided excellent customer service to myself and a Spanish speaking woman who didn’t speak English. I write this as a small business owner who was impressed by the amount they gave a damn about their job.
Atmosphere: 5
Food: 5
Service: 5
Besides spending damn near $100 on some damn chicken, food was
Atmosphere: 5
Food: 5
Service: 5
Excellent service and friendly staff.
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