Ziba Persian Restaurant
4628 Meridian Ave, San Jose
(408) 267-1288
Recent Reviews
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An absolute lifesaver and a true gem for quality Persian food.
We placed a to-go order on very, very short notice, and that too late in the day, and yet the team at Ziba handled it flawlessly. Not only was the order ready on time, but the food was exceptionally tasty, incredibly fresh, and prepared to absolute perfection which is not easy to pull off for a rushed takeaway order.
We ordered Koobideh for a small family gathering, and it was just perfect. The koobideh was cooked to perfection, beautifully seasoned, juicy, and quite literally melted in our mouths. Every bite tasted fresh, well-balanced, and made with care, as if it were prepared for a dine-in experience rather than a late to-go order.
The hosts deserve a special mention for their absolute 5-star hospitality. Accommodating a last-minute request with such professionalism and warmth says a lot about this place. Pair that with 10-star quality food, and you’ve got a restaurant that truly stands out.
Ziba Persian Restaurant is reliable, consistent, and clearly takes pride in what they serve. Highly recommended for gatherings, last-minute plans, or anytime you want truly authentic, high-quality Persian food. We’ll definitely be ordering again.
Atmosphere: 5
Food: 5
Service: 5
Respond to the owner:
Thank you for your response, but none of your assumptions change the facts of what happened. My review is accurate, and the order was in fact placed with Ziba Restaurant — there is no confusion with another business.
Whether the order was placed a la carte or as meals is irrelevant to the main issue:
11 skewers of kabob were ordered and the order arrived with only half of one tomato.
You can repeat your policies, but the reality is that what we received did not match what was paid for. A la carte or not, no legitimate Persian restaurant sends out $300 worth of kabob with half of one tomato. And yes, we were charged for a full skewer of tomato, but received half. That is the entire point.
As for the complimentary sides you claim to “always” provide — they were not included. Instead of acknowledging that something clearly went wrong, your response tries to discredit the customer by implying confusion or inaccuracy. That’s disappointing and unprofessional.
You also mentioned that we “should have called.” Respectfully, customers shouldn’t have to chase a restaurant to receive basic items that should have been in the order to begin with. The responsibility is on the business to fulfill what was paid for, not on the customer to double-check the restaurant’s work.
Your attempt to shift the blame, instead of simply acknowledging an error, says more about your customer service than anything in my review.
Thank you for confirming that looking elsewhere is indeed the best choice moving forward.
Original Review:
Ordered takeout for 11 skewers of kabab with rice and was shocked to find the order came with only ONE half of a tomato and none of the standard Persian sides — on a $300+ order. We even paid for a full skewer of tomato! So basically, we were charged $5 for half a tomato.
This is extremely disappointing. It’s unacceptable to cut corners like this and disrespect customers who are paying premium prices. If this is how they treat people, I honestly don’t see how the business can expect customers to return. I won’t ….
Atmosphere: 1
Food: 2
Service: 1
The lady is rude. There are many flies. And place smells.
Atmosphere: 1
Food: 4
Service: 1
It was a slow Saturday, we were only the second table in the restaurant. The staff was courteous and helped to pick a meal from the menu. The jojeh and kobedeh were tasty!
Atmosphere: 5
Food: 5
Service: 5
Great menu options. I have been to a number of Persian restaurants, but this place has a great variety of entrees that I don't remember seeing in other restaurants. My husband has the koobideh combo, which was ground beef tenderloin and ground chicken breast, while I tried the fesenjoon, which was a walnut, pomegranate, chicken stew. It was delicious. I am definitely coming back to try other dishes on the menu. I noticed several to go orders while we ate inside the restaurant. Service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Koobideh Kebab, Fesenjoon
Traditional upscale Persian food
Atmosphere: 5
Food: 5
Service: 5
I was in the area and noticed this place had some authentic Persian dishes, which really caught my eye. Since I couldn’t find them on DoorDash or Uber Eats, I thought I’d stop by and grab some takeout.
Unfortunately, the experience wasn’t the warmest. I didn’t feel very welcomed when I walked in, which made things a bit awkward. The lady who welcomes guests wasn't happy at all that I was there.
I ordered the Zereshk Polo, but it turned out a bit dry, both the rice and the chicken, and it didn’t come with any sauce!
I really wanted to like this place, but I'm not coming back.
Atmosphere: 1
Food: 2
Service: 1
Great food, lean meats, light seasoning, and tasty rice make this place the place to go for Persian food.
Me and my six friends had dinner here last night and I was superbly pleased with the food& service. I will be returning for some more of this delicious food very very soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Koobideh Kebab, Lamb Chops, Chicken Kebab
Persian food is delicious
Restaurantji Recommends
We ordered a variety of dishes, including the Filet Kebab (Kebab Barg), Kebab Sultani, Kubideh, and (chicken kebab) Jujeh Kebab. While the Jujeh Kebab was the highlight of our meal—light, healthy, and flavorful—the other dishes were not quite up to our expectations. The filet kebabs were a bit tough and not as tender as we would have liked, and the Kubideh, though still enjoyable, was a little dry.
Additionally, we were a bit disappointed with the rice, as it didn’t quite meet the standard we expected from traditional Persian rice. That being said, the overall experience was still pleasant. The staff were incredibly kind and helpful, and the ambience was decent, providing a comfortable atmosphere.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Koobideh Kebab, Chicken Kabob
Delicious place for lunch or dinner! Veg and Kabob dishes are flavorful.
Atmosphere: 5
Food: 4
Service: 5
We came from Canada, and by chance we found this place. It was the best choice ever. Delicious food, quick service, kind staff, and overall a really good atmosphere??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Koobideh Kebab, Chicken Koobideh
We have been frequent diners (via takeout) ever since we’ve moved to the area five years ago. But something changed within the last few months where they have not been as attentive nor the friendly neighborhood restaurant.
We wanted to order Ziba for Father’s Day dinner so I attempted to place a phone order. It went straight to voicemail, which I thought I had the wrong number. When I called again, it went to voicemail again. Since we live in the area, I drove over to place a takeout order.
As soon as I walked in, the owner(?) and I looked at each other but she was socializing with a diner at a table so I was not immediately acknowledged, which is fine and understandable as owners and wait staff often times greet and meet diners. I stood there at the front awkwardly waiting for someone to say hi or acknowledge me for a couple minutes.
Finally, the owner lady asked what she could do for me and I asked if I could do a takeout order. Her first response: “it’s going to be over an hour.” I said, “oh, okay, I tried calling in but your phone number didn’t work.” Her reply: “it works just fine.” Me: “oh, I tried a couple times and I think it went straight to voicemail.” The owner: “yes, I know because we are very busy.” Me: I look around at more than half the restaurant with empty tables. The kicker was that one of the patrons at the table she was socializing at laughed. So at that point I walked out.
It’s unfortunate because we really enjoyed Ziba for years, but this latest interaction was the last for us. Even the time before when we came in when the phone didn’t work, another person promptly took our order with no issue, and thanked us for coming in. This person on the other hand was super rude, and I will no longer spend my hard earned money at this restaurant. We all have choices, and I choose not to dine here ever again.
Food: 4
Service: 1
Absolutely love the food, staff, and ambiance at Ziba Persian Restaurant. It is my favorite koobideh and I am always craving it! Thank you to this sweet family business for your delicious food and amazing service!
Atmosphere: 5
Food: 5
Service: 5
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