I'm sorry to say this but the quality of the pizza has definitely gone down. I've been coming here for over 20 years and the cracks have definitely been broken. Hope they turn it around because the competition is outpacing them.
Harry Watson
The cashier knew the proper way to pour a pitcher of beer, which is to the top. The pizza was fresh out of the oven and stayed hot till the last bite.
Atmosphere: 5
Food: 5
Service: 5
Peyton Walker
The girl who served us was super rude we accidentally ordered the wrong beer and we had to take it. Also when delivering the beer, it got all over the ground which was disgusting. On the napkin holder, they used the wrong there which is a little strange. The soda machine was behind the counter so no refills and bad selection. The arcade was really big and nice and the bathrooms were decent. Lots of seats kind of tight but good for parties. The pizza was good but beware there was a lot of cheese.
Atmosphere: 4
Food: 3
Service: 2
Scott C.
They consistently cancel their lunch orders on Uber Eats. I've never been able to eat lunch here. They have some of the best pizza, but my order gets canceled every time. Don't offer it as an option if you cancel it every time.
Rich Crockett
Great place for after a
Atmosphere: 3
Food: 5
Service: 3
Yvette Watson
Simply the best.
Taylor Miles
So sad to have this experience. As we loved this place is the past but the. Extremally poor attitude of the entire staff is shocking. Ordered pick up on Uber eats. Said ready at 11:30 when arrived a female was extremely rude. Then we re returned they mysteriously did not have the order. Gave me attitude at every step. Last time we will support this place.
Chachi L.
The San Juan location off Ortega Hwy is the location to avoid. At all costs, use the Laguna location. The location on Ortega has ripped seats, Dirty tables, dirty floors, and if you're ordering food at least 60 minutes to Close...the food is neglected while they clean up. Burnt pizza (charred crust) was served to us while the staff finished cleaning the kitchen. $47 bill and they looked at me like I was crazy when I told them to redo the pizza.
Natasha T.
This is an updated review 10/05/2023 Alright, ya'll know me I had to come back and tried out their whole pizza because the lunch slices wasn't cutting it for me. I wanted to order a whole pizza and to see how that tasted and OMG! YES!! Way much better!! This is my third or fourth time coming back here, previously I would just ordered the wings (YOU MUST GET THOSE WINGS). Lunch on weekdays is pretty quite but the atmosphere of the place just a great vibes to hang out with your crew or get pizza after a good game. No matter what it maybe, the food is good but those wings, MAN! I always get it every single time. So today (Thursday) our office had a late lunch since we don't start work until 10am, so the lunch specials ended at 2pm which was fine, gave me the opportunity to order a SMALL (comes in 8 slices), kept it simple toppings Cheese and Pepperoni so I can taste the different from the lunch slice I had before. Ya'll it's WAYYYY better!! What had me going was the crispy crust, how well done it was, crunchy yet you get the cheese pull with those curl up pepperoni. Now I see why this place is popping on games day. From now on, I'm ordering a personal or a small for my crew, ain't going back to those lunch specials even though yes, it's fast, especially if you have a shorter lunch time but it makes a HUGE different. 5 star from me, I just really love the wings and it's a consistent quality ever time that gets me ordering. We love that!
Stephanie G.
You can tell that once upon a time (in 1987) this place was the BEST. They've completely let it run down and all the quarter games were ALL broken. Someone should buy it and revive it because it has such potential - current ownership have run it into the ground. The Pizza and wings were ok but having an entire arcade of broken equipment was really frustrating to try to navigate as a parent. The service was mediocre, least friendly place I've been to in Laguna niguel.
Excellent ingredients make these some of my favorite pizzas. All four different kinds that we ordered for our party were fantastic and the kids and adults loved 'em.
Lamya S.
It's either a hit or a miss with this place!! My favorite there is the pepperoni ,but sometimes it way too cheesy you can't feel any flavors,and sometimes it's just comes burnt Definitely my go to pizza place but it's convenient
Carolyn S
My boyfriends favorite pizza place of all time is Ballpark. Every time we go to visit his parents we have to get Ballpark pizza. The pizza really is delicious- we get a classic cheese pizza most of the time but the bbq chicken and the grand slam are also really yummy. And I recommend the salad bar too- the lettuce is always so crisp and there are so many toppings to add!The staff are always so friendly and we love the play in the little arcade while we are waiting. They have a Cruising racing game and air hockey! And the storefront is welcoming and family friendly.
Atmosphere: 5
Food: 5
Service: 5
Krisy McKown
This really is an exceptionally delicious pizza. I never tried Ball Park Pizza. Nice balance of dough vs. toppings vs sauce. I'm really glad I tried it. I had it delivered by GrubHub, it was hot and quick. Totally recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Create Your Own Personal Pizza
Carolyn S.
My boyfriends favorite pizza place of all time is Ballpark. Every time we go to visit his parents we have to get Ballpark pizza. The pizza really is delicious- we get a classic cheese pizza most of the time but the bbq chicken and the grand slam are also really yummy. And I recommend the salad bar too- the lettuce is always so crisp and there are so many toppings to add! The staff are always so friendly and we love the play in the little arcade while we are waiting. They have a Cruising racing game and air hockey! And the storefront is welcoming and family friendly.
I'm sorry to say this but the quality of the pizza has definitely gone down. I've been coming here for over 20 years and the cracks have definitely been broken. Hope they turn it around because the competition is outpacing them.
The cashier knew the proper way to pour a pitcher of beer, which is to the top. The pizza was fresh out of the oven and stayed hot till the last bite.
Atmosphere: 5
Food: 5
Service: 5
The girl who served us was super rude we accidentally ordered the wrong beer and we had to take it. Also when delivering the beer, it got all over the ground which was disgusting. On the napkin holder, they used the wrong there which is a little strange. The soda machine was behind the counter so no refills and bad selection. The arcade was really big and nice and the bathrooms were decent. Lots of seats kind of tight but good for parties. The pizza was good but beware there was a lot of cheese.
Atmosphere: 4
Food: 3
Service: 2
They consistently cancel their lunch orders on Uber Eats. I've never been able to eat lunch here. They have some of the best pizza, but my order gets canceled every time. Don't offer it as an option if you cancel it every time.
Great place for after a
Atmosphere: 3
Food: 5
Service: 3
Simply the best.
So sad to have this experience. As we loved this place is the past but the. Extremally poor attitude of the entire staff is shocking. Ordered pick up on Uber eats. Said ready at 11:30 when arrived a female was extremely rude. Then we re returned they mysteriously did not have the order. Gave me attitude at every step. Last time we will support this place.
The San Juan location off Ortega Hwy is the location to avoid. At all costs, use the Laguna location. The location on Ortega has ripped seats, Dirty tables, dirty floors, and if you're ordering food at least 60 minutes to Close...the food is neglected while they clean up. Burnt pizza (charred crust) was served to us while the staff finished cleaning the kitchen. $47 bill and they looked at me like I was crazy when I told them to redo the pizza.
This is an updated review 10/05/2023 Alright, ya'll know me I had to come back and tried out their whole pizza because the lunch slices wasn't cutting it for me. I wanted to order a whole pizza and to see how that tasted and OMG! YES!! Way much better!! This is my third or fourth time coming back here, previously I would just ordered the wings (YOU MUST GET THOSE WINGS). Lunch on weekdays is pretty quite but the atmosphere of the place just a great vibes to hang out with your crew or get pizza after a good game. No matter what it maybe, the food is good but those wings, MAN! I always get it every single time. So today (Thursday) our office had a late lunch since we don't start work until 10am, so the lunch specials ended at 2pm which was fine, gave me the opportunity to order a SMALL (comes in 8 slices), kept it simple toppings Cheese and Pepperoni so I can taste the different from the lunch slice I had before. Ya'll it's WAYYYY better!! What had me going was the crispy crust, how well done it was, crunchy yet you get the cheese pull with those curl up pepperoni. Now I see why this place is popping on games day. From now on, I'm ordering a personal or a small for my crew, ain't going back to those lunch specials even though yes, it's fast, especially if you have a shorter lunch time but it makes a HUGE different. 5 star from me, I just really love the wings and it's a consistent quality ever time that gets me ordering. We love that!
You can tell that once upon a time (in 1987) this place was the BEST. They've completely let it run down and all the quarter games were ALL broken. Someone should buy it and revive it because it has such potential - current ownership have run it into the ground. The Pizza and wings were ok but having an entire arcade of broken equipment was really frustrating to try to navigate as a parent. The service was mediocre, least friendly place I've been to in Laguna niguel.
Restaurantji Recommends
Excellent ingredients make these some of my favorite pizzas. All four different kinds that we ordered for our party were fantastic and the kids and adults loved 'em.
It's either a hit or a miss with this place!! My favorite there is the pepperoni ,but sometimes it way too cheesy you can't feel any flavors,and sometimes it's just comes burnt Definitely my go to pizza place but it's convenient
My boyfriends favorite pizza place of all time is Ballpark. Every time we go to visit his parents we have to get Ballpark pizza. The pizza really is delicious- we get a classic cheese pizza most of the time but the bbq chicken and the grand slam are also really yummy. And I recommend the salad bar too- the lettuce is always so crisp and there are so many toppings to add!The staff are always so friendly and we love the play in the little arcade while we are waiting. They have a Cruising racing game and air hockey! And the storefront is welcoming and family friendly.
Atmosphere: 5
Food: 5
Service: 5
This really is an exceptionally delicious pizza. I never tried Ball Park Pizza. Nice balance of dough vs. toppings vs sauce. I'm really glad I tried it. I had it delivered by GrubHub, it was hot and quick. Totally recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Create Your Own Personal Pizza
My boyfriends favorite pizza place of all time is Ballpark. Every time we go to visit his parents we have to get Ballpark pizza. The pizza really is delicious- we get a classic cheese pizza most of the time but the bbq chicken and the grand slam are also really yummy. And I recommend the salad bar too- the lettuce is always so crisp and there are so many toppings to add! The staff are always so friendly and we love the play in the little arcade while we are waiting. They have a Cruising racing game and air hockey! And the storefront is welcoming and family friendly.