Carl’s Jr.

31852 Del Obispo St, San Juan Capistrano
(949) 493-9661

Recent Reviews

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Veronica Rodriguez

Delicious burgers, they are my children's favorites, we always go there, good service
Just one comment, I don't like you when we go to order computers at the counter, it's not the same as having a person serve you, it would be better as before if someone served you and ordered as you like without repeating yourself.
Thanks the best Carl Jr

Atmosphere: 5

Food: 5

Service: 5

Debbie Witt

Always a great place

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Zucchini, Onion Rings

Filiberta Mota

The restaurant is very clean fili its very friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Western Bacon Cheeseburger

Abraham Mancilla

Fresh frys and hot burgers 🍔

Atmosphere: 5

Food: 5

Service: 5

Eric Norris

Carl Karcher would love the crappy AI drive thru and having them pull us around the drive thru when the restaurant wasn’t even busy. California employer rules and Carl’s management are ruining the restaurant.

Daniel Garre

Valeria arrogantly told customers that they were ahead because they were ordering so much just to bring them inconvenience they came and they paid and left 2 other people who were waiting really embarrassing food at 100 attention 10 because she took the order

Atmosphere: 2

Food: 4

Service: 1

Yanira Romero

I have been waiting to eat these amazing hamburgers for a year, I am a foreigner and it felt horrible to hear Mrs. Valeria, who billed us, say that only one goes to give work, it felt so ugly that 2 customers at the end of the line left, I was left eating my order in the place, with a pain in my chest and wanting to cry, they are delicious burgers, but when they serve you reluctantly, even the food is bad for you... I hope the owner or manager can see This, and give the girl some training, or if she is bored with working, give the space to someone else who even wants to. I thank Octavio who served me with a big smile and enthusiasm, when he brought my order to my table, thanks to that I stayed in the place... Thank you Octavio!! Delicious burgers!! Mr. owner or manager, make Carl' JR happy again. I had another concept... The lady was not even identified, I know her name from the bill, I hope you take note... I want to come back and feel happiness, not that I'm going to get in the way or it will be work. Thank you!!🥹 Not even in my house do they treat me so badly😭

Kid-friendliness: I think not, because it is a hostile environment and it's like you're going to ask for, or give extra work, according to the lady who served us.

Atmosphere: 1

Food: 5

Service: 1

Jay Lee

Araceli was very helpful assisting us to use the app... And of course the western bacon cheeseburger is yummy as always. :)

Atmosphere: 5

Food: 5

Service: 5

Alan Lee

Thought I’d try Carls Jr. for the very first time for breakfast. Ended up driving away after I ordered because I simply couldn’t believe that they don’t have iced coffee. Is it 1982 somewhere in Kentucky? What an absolute joke that you don’t serve a single iced coffee of any kind. I don’t know anybody who serves breakfast and doesn’t have any iced coffee. The CEO of Carl’s Jr. should be dragged out in the parking lot and handed his final paycheck. If you’re wondering why business is slow it’s because dumb decisions are made like this. What’s next you just don’t serve hamburgers anymore? No wonder McDonald’s right next-door is always packed.

Food: 1

Service: 1

Alan Skywalker

Thought I’d try Carls Jr. for the very first time for breakfast. Ended up driving away after I ordered because I simply couldn’t believe that they don’t have iced coffee. Is it 1982 somewhere in Kentucky? What an absolute joke that you don’t serve a single iced coffee of any kind. I don’t know anybody who serves breakfast and doesn’t have any iced coffee. The CEO of Carl’s Jr. should be dragged out in the parking lot and handed his final paycheck. If you’re wondering why business is slow it’s because dumb decisions are made like this. What’s next you just don’t serve hamburgers anymore? No wonder McDonald’s right next-door is always packed.

Food: 1

Service: 1

Regina Ervin-Hampton

Eddie Fiero gave me excellent service beyond helpful and the kindest man. He is a true star to your company.

Kid-friendliness: Very clean with nice environment

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Single Big Carl

Bastien

Abraham was very nice and thoughtful. He made our first experience at Carl Jr enjoyable.
Please fix the broken menu screen

Maurizio Danese

First visiting in this chain. Service was good, fast and food was tasty.

Atmosphere: 5

Food: 5

Service: 5

Vincent Mott

I've been eating at Carl's Jr for many years and for a fast food restaurant, their burgers and fries and onion rings are by far the best plus there are several different choices unlike In-And-Out and their burgers are 10 times better than McDonalds!!!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Onion Rings, Western Bacon Cheeseburger Combo, Loaded Breakfast Burrito Combo

rose ckiara

Great service good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Guacamole Bacon Burger Combo

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