El Pollo Loco
33953 Doheny Park Rd, San Juan Capistrano
(949) 248-2554
Recent Reviews
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Great place as expected.
Atmosphere: 5
Food: 5
Service: 5
Food was terrible but the worst part being an 8 piece order with 2 sides was 48:00$. That’s ridiculous.
Food needs to be warmer
Atmosphere: 3
Food: 4
Service: 4
This alpollo loco has been here for as long as I can remember. 20 years plus that's a testament to how long it's been there. It is what it is. They have what you expect. And they deliver. Can be busy at times. Weights can be long.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Chicken Avocado Salad
A few homeless constantly going in and out of restaurant. All gathered at one table but not eating.
Atmosphere: 3
Food: 4
Service: 4
For fast food it is fine and they have variety. salad. burritos. I recommend
Atmosphere: 5
Food: 5
Service: 5
The family eight piece meal with three big sides....plus!...added another eight (8) piece using coupon. Delicious and hot!
Food: 5
Service: 5
Recommended dishes: 10pc Fire-Grilled Chicken Dinner
I ordered a double tostada which was supposed to have double the amount of chicken, but what I felt it had double was the lettuce lol
This location has an exceptional service
Atmosphere: 5
Food: 4
Service: 5
El Poll Loco makes a better chix tortilla soup than most major restaurants!!!Their carnitas tacos also a big step above flavorwise than any drive thru.Their round chix quesadillas a great tasty snack!!
Atmosphere: 5
Food: 5
Service: 5
First time back in months. Stopped going because something wrong on every order. I order thru the app. Today I ordered new Shredded Chicken Cheese Bowl. It does not come with sour cream or cabbage, but they put it in there. Looked disgusting. I asked them to fix and the lady in the kitchen actually argued to everyone that's how it comes. They made a new one still had the cabbage in the melted cheese and bean liquiid. So gross I didn't eat it. It's how this location goes. They blame you for the order being wrong. No mas.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Place stinks , could not stay and eat inside.
Atmosphere: 1
Food: 1
Service: 2
Very easy location and excellent service with restroom inside and clean restaurant five star plus.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
Nasty food, can’t believe I paid all this money for old chicken and gross Mac and
Atmosphere: 1
Food: 1
Service: 1
I ordered a double tostada which was supposed to have double the amount of chicken, but what I felt it had double was the lettuce lolThis location has an exceptional
Atmosphere: 5
Food: 4
Service: 5
By far the most gross thing....pink chicken ? when showed the cashier the cook came over and tried to tell us that's the correct color..... I've been cooking for over 12yrs on 2 different restaurants and yet never heard of pink chicken being a thing....you can get a light brown coloration close to the bone marrow when boiled but never on grilled chicken.
Atmosphere: 2
Food: 1
Service: 2
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