McDonald's

31822 Del Obispo St, San Juan Capistrano
(949) 493-9357

Recent Reviews

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Jennifer Salazar

Self service machines suck, there is a person in the front and they never want to help, our elders are not computer savvy they still need help

Atmosphere: 1

Food: 5

Service: 1

Melinda Gonzalez-Melendez

Used the drive thru. Not packed, just 1 car next to me. They got their order taken quick and I sat waiting for them about 5 mins.. When I first pulled up a man greeted me then radio silence. I thought it was just the greeting but I ended up speaking to the guy when paying.
Finally, when a woman asked what I would like to order, I gave her my order. But I had to repeat my order 3 times because she kept mixing the quantity of the items up. Mind you, it was just a hot cake and sausage tray, 3 hash browns and 2 medium OJ.
When I go to pay, the man is rude about receiving payment and verifying my order.
Would not recommend this place. There's other eating places around and next time I will be going to those

Atmosphere: 1

Food: 3

Service: 1

Sasha Zahradnik

Please make the drive thru times reasonable. It is so damn annoying having to pull into a parking space if you order anything more than a soda. It makes them work slower

Food: 5

Service: 2

Scott Ricks

Mickey Ds

Atmosphere: 3

Food: 3

Service: 5

Oscar serrano

Food under cooked and big time attitude from the cashier.

Atmosphere: 4

Food: 1

Service: 1

D Ha

The cashier's like to play a game at the register. They will mess with your mind and make you scan your debit card so it charges for the next person in lines food. Watch out. Get your refund.

Atmosphere: 1

Food: 1

Service: 1

Alejandra Hernandez

Good experience im general, we order trhu de app and picked up by drive trhu. Just note that there's always a wait when ordering no salt fries.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Big Mac, Fries, Cheeseburger, French Fries, Chicken Mcnuggets, Dr Pepper, Mcchicken

Jim Eyler (Stoneheadconstruction LLC)

Excellent food friendly staff affordable pricing

Atmosphere: 4

Food: 5

Service: 5

Anton Khalitov

I ordered a medium latte, repeated it 3 times. They made a regular coffee... The people who work there can't collect one order and take another at the same time... Also, no one said that the order is given out in the same window where they accept payment, I drove forward and waited 2 minutes, then returned and only then took the order! Disgusting service

Atmosphere: 1

Food: 5

Service: 1

Robert Mock

Grear attention to detail Liz set at the cash register thank you!!

Atmosphere: 5

Food: 5

Service: 5

Lori Anthony

Not bad. They get my orders correct and the quality is good

Atmosphere: 4

Food: 4

Service: 5

Kailey Montoya

This is the worst McDonalds I have ever personally been to. It was an early morning and only the drive thru was open, we go thru and order. We were missing items in our order, while it was 3 minutes before the dining room technically opened it wouldn’t be opening on time because one of the workers were on their break, they refused to help us get our missing items and told us the only way to get what we were missing was to go back through the drive thru that was now 8 cars deep and a decent wait time. I will make sure to never visit this establishment again and make sure I make anyone I come in contact with around town know how unprofessional and unhelpful this business is.

Atmosphere: 1

Food: 1

Service: 1

Paul B

Consistently clean with great service

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Filet-O-Fish

Jon Bladez

Everything was fresh, hot, and delicious.

Atmosphere: 5

Food: 5

Service: 5

Tod Degray

Qui k & easy as you would expect. No curbside after 9 😉

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Filet-O-Fish

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