Pizza Hut

32095 Camino Capistrano, San Juan Capistrano
(949) 496-0051

Recent Reviews

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Joseph Mccluskey

Luz, was Very Personable n The Pizza had Plenty of Pepperoni n Italian Sausage n A Flaky Crust.

Atmosphere: 5

Food: 5

Service: 5

Chris Loera

I recently ordered carryout from your location and arrived when the estimated time said it was ready. After paying in-store, I was told it would take a few more minutes. The cashier left and returned 8 minutes later, only to discover that my order had been sitting in the warmer the entire time.

When I got home 5 minutes later, I was disappointed to find that the pizzas weren't packaged in the standard personal pan pizza boxes. Instead, they were stacked on top of each other in a foil container with a plastic lid, which had melted onto the pizzas. The resulting damage made the pizzas inedible, with hard and sharp plastic chunks embedded in the cheese and bits of foil between the slices.

As a customer, it's understandable that you're busy with a promotion, but it's concerning that the packaging used wasn't suitable for the product, especially since families with kids often purchase these pizzas as a treat. I hope you'll consider using your standard packaging or something safer to prevent similar issues in the future.

Susan Arevalo

The night time service is the worst. First of all when I called they answered in Spanish and was a little confused because I wasn't calling a Mexican restaurant why did they spoke in Spanish, so I asked if they can talk to me in English. I went in to order because I didn't understand the lady and she did not look like she wanted to be there. I just left and bought frozen pizza from the supermarket. This happend at June 18th at 9:30pm.

Service: 1

Conrad Gregory Wyche Jr

Receive a nice greeting and smile every time I walk into this spot. Pizza Hut pizza is the same no matter what to me but the lady behind the counter is always kind and gives me plates for me and my family. Don’t know her name but her kindness is greatly appreciated.

Atmosphere: 2

Food: 3

Service: 5

Gabriel Quilantan

Pizza had hardly any toppings on it!

Atmosphere: 3

Food: 1

Service: 4

Nancy González

Excellent home service

Atmosphere: 5

Food: 5

Service: 5

Donald Friedline

Amazing quality.

Parking: Free

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Sticks, Cheese Sticks, Breadsticks, Marinara Dip, Pepperoni Pizza, Cheestick, Marinara, Supreme Pizza, Honey BBQ, Mtn Dew, Oven-Baked Chicken Alfredo Pasta, Cheese Pizza, Personal Pan Pizza & Side, Big Dinner Box with 3 Pizzas, Big Dinner Box with Pasta, Veggie Lover's Pizza, Buffalo Chicken Pizza

Ron Prosky

2 problems...I placed the order at 4pm for a 5pm scheduled pickup and the obviously cooked it too soon because the pizza was lukewarm and the crust was dry. And I ordered boneless wings with honey BBQ and they instead put buffalo on it.

Atmosphere: 3

Food: 1

Service: 3

Marina Cruz

Last time we went to buy a pizza there and there was a girl with glasses, I think she was the manager, we asked her a question and the very rude woman ignored us, didn't answer us and made very ugly faces at us, please take her out, it looks like she doesn't feel like work !!

Catalina Flores

It's a place where if you don't order or ask for the specials they offer, it's not cheap at all...and the manager is a woman who feels like the owner because she always serves reluctantly and it seems like she asks for a gift...it's sad because she's Latina but When Latinos become managers like her, they feel like the owners and forget that they live off their clients.

Kid-friendliness: It is only adequate for the food because I don't give them even 1 star for the service.

Atmosphere: 1

Food: 3

Service: 1

Scott Ricks

Order ahead

Atmosphere: 5

Food: 5

Service: 5

Jeremy parkhurst

If you order a pepperoni melt just be aware that the side of marinara it is served with is about 1/4 full so they charge you additional money to get another one to equal to one full 2 oz cup of marinara for $1.35. They basically rip you off because of their own incompetence.

Food: 2

Service: 2

Kimba Listic

it's cool that they take SNAP, but over $20 for a single medium pie seems a little high. I get that things cost more now, but really?? they used to at least offer some Free Toppings...

Atmosphere: 4

Food: 5

Service: 5

Chavita Aguilar

Worst service everorder directly with them and they send my order through doordashnever got my order and when i call to see what was going on the rep was totally not helpfuldasher never try to contact me at all and left my food somewhere else and on the floor, and now im with no food and no money as they cancel my order and have to wait 3 day to get my money backif you don't have deliveries don't offer delivery at all

Daniel Blanco

The cashier Luz was really nice and respectful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

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