Popeyes Louisiana Kitchen
28722 Camino Capistrano, San Juan Capistrano
(949) 304-1424
Recent Reviews
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Ana, the person who assisted me, was very kind and attentive.
Atmosphere: 5
Food: 5
Service: 5
Workers need to work cleaning the streets or mowing lawns, services none, slow, do not pay attention to customers when talking to them, stood at the cash desk for 15 minutes, workers walked silently, no one came up, tried to speak, everyone passed by silently
Atmosphere: 1
Food: 1
Service: 1
VERY RUDE MANAGER . ..NO CUSTOMER SKILLS
Atmosphere: 1
Food: 5
Service: 1
Good experience in this Popeyes , food was great but is a quick stop
And place look clean
Atmosphere: 5
Food: 5
Service: 5
This Popeye is not a good one. Food: The chicken is very dry, overcooked. Every time I get chicken from here it is always dry. Today was different, I have never had a dry drum. I normally give grace with the breast. It is a difficult thing to cook breasts, this was dark meat. When you dry out dark meat, there is some extra training that needs to be done.
Service: I have gone through the drive-thru and dined in. The drive-thru can take a while, what's strange is that this Popeyes is not busy. Dining in you have to contend with young working people who don't know how to give good customer service. Just speak to the manager. The inside is clean.
Atmosphere: 4
Food: 1
Service: 2
Was hoping this was the it place for fries. Not too thick, not too skinny. Crispy on the outside and fluffy on the inside. This is not the place.
Atmosphere: 3
Food: 3
Service: 3
This has to be the worst run Popeyes and all of Southern California. The manager Arturo is completely incompetent and on top of that instead of training, his cashiers to do better and not ignore their customers. He enables the poor quality of work. Cashier harding has zero, customer service skills and is borderline aggressive with customers
Never spend another dollar at this location
Atmosphere: 1
Food: 1
Service: 1
Shorted us food and don't answer phones
Atmosphere: 2
Food: 3
Service: 1
Haven't had Popeyes in years, and was looking forward to their 3 piece meal to take home and enjoy. I've always loved their chicken, but was probably looking forward to their red beans and rice more than anything. After paying nearly $16 dollars, I went home and ate my overpriced, incorrect order consisting of 2 legs, 1 thigh, 1 stale biscuit and freaking MASHED POTATOES!!? I'm done with this place.
Atmosphere: 1
Food: 2
Service: 1
Great service
Restaurantji Recommends
Worst popeyes on earth. They forgot half my order. I drove 30 mins in the rain
Atmosphere: 1
Food: 1
Service: 1
Horrible service ... Came in ...nobody there and they didn't even have my order ready
Atmosphere: 1
Service: 1
Ordered 6 piece boneless wings to go. Got home and they were bone in. Total waste. Fries were stale. Guy who took my order was nice enough. Super annoyed.
Food: 2
Service: 4
Staff no good
Atmosphere: 1
Food: 5
Service: 1
I purchased the 2 piece chicken meal with fries. The chicken was good but the fries were petrified and biscuit was dry. Disappointed with quality of your sides.
Atmosphere: 3
Food: 2
Service: 4
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