Popeyes Louisiana Kitchen

28722 Camino Capistrano, San Juan Capistrano
(949) 304-1424

Recent Reviews

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wiilly diaz

Ana, the person who assisted me, was very kind and attentive.

Atmosphere: 5

Food: 5

Service: 5

Emil Anasov

Workers need to work cleaning the streets or mowing lawns, services none, slow, do not pay attention to customers when talking to them, stood at the cash desk for 15 minutes, workers walked silently, no one came up, tried to speak, everyone passed by silently

Atmosphere: 1

Food: 1

Service: 1

Trevor

VERY RUDE MANAGER . ..NO CUSTOMER SKILLS

Atmosphere: 1

Food: 5

Service: 1

Arturo Lima

Good experience in this Popeyes , food was great but is a quick stop
And place look clean

Atmosphere: 5

Food: 5

Service: 5

Avin Goodwin

This Popeye is not a good one. Food: The chicken is very dry, overcooked. Every time I get chicken from here it is always dry. Today was different, I have never had a dry drum. I normally give grace with the breast. It is a difficult thing to cook breasts, this was dark meat. When you dry out dark meat, there is some extra training that needs to be done.

Service: I have gone through the drive-thru and dined in. The drive-thru can take a while, what's strange is that this Popeyes is not busy. Dining in you have to contend with young working people who don't know how to give good customer service. Just speak to the manager. The inside is clean.

Atmosphere: 4

Food: 1

Service: 2

Lynn Wang

Was hoping this was the it place for fries. Not too thick, not too skinny. Crispy on the outside and fluffy on the inside. This is not the place.

Atmosphere: 3

Food: 3

Service: 3

Kevin Neuer

This has to be the worst run Popeyes and all of Southern California. The manager Arturo is completely incompetent and on top of that instead of training, his cashiers to do better and not ignore their customers. He enables the poor quality of work. Cashier harding has zero, customer service skills and is borderline aggressive with customers

Never spend another dollar at this location

Atmosphere: 1

Food: 1

Service: 1

Barbara W

Shorted us food and don't answer phones

Atmosphere: 2

Food: 3

Service: 1

Sharla Carey

Haven't had Popeyes in years, and was looking forward to their 3 piece meal to take home and enjoy. I've always loved their chicken, but was probably looking forward to their red beans and rice more than anything. After paying nearly $16 dollars, I went home and ate my overpriced, incorrect order consisting of 2 legs, 1 thigh, 1 stale biscuit and freaking MASHED POTATOES!!? I'm done with this place.

Atmosphere: 1

Food: 2

Service: 1

The baklava

Great service

D S

Worst popeyes on earth. They forgot half my order. I drove 30 mins in the rain

Atmosphere: 1

Food: 1

Service: 1

chappipurer

Horrible service ... Came in ...nobody there and they didn't even have my order ready

Atmosphere: 1

Service: 1

Ben Mehling

Ordered 6 piece boneless wings to go. Got home and they were bone in. Total waste. Fries were stale. Guy who took my order was nice enough. Super annoyed.

Food: 2

Service: 4

Rolando Alvear

Staff no good

Atmosphere: 1

Food: 5

Service: 1

Elizabeth Partida

I purchased the 2 piece chicken meal with fries. The chicken was good but the fries were petrified and biscuit was dry. Disappointed with quality of your sides.

Atmosphere: 3

Food: 2

Service: 4

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