Starbucks
27211 Ortega Hwy., San Juan Capistrano
(949) 661-5801
Recent Reviews
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I would give them no stars if possible. So the cashier takes my order and the total was $14.16. I gave her a $20 and told her I had 16 cents. She tells Mr sorry, I already keyed in. I told her, it's okay, just give me $6 change. She got upset...really...why is it my fault. Anyhow, I was waiting and waiting for my order. After a while I just went to ask, while all 3 girls were standing around. One of them asked what I was waiting for and I started to explain, while I noticed the cashier knew exactly what I was looking for. She had placed my food in the mobile orders...really...did she take a dig because she couldn't get over the fact of the change? I told her really...and she argued back, saying I didn't take your order. I said, really, "you just charged me, you were the cashier." While I was explaining, the other from the back counter, says, " have a nice day and merry Christmas, " whether she probably thinks that makes things better, that's definitely kicking you out. How about, I am sorry your food is super cold. I couldn't believe it, talk about customer service!!!
Atmosphere: 1
Food: 1
Service: 1
Always super friendly ? and very nice ? service ❤️?
Kid-friendliness: Super ?
Atmosphere: 5
Food: 5
Service: 5
The customers in the Cafe were nice and friendly. Nice location with a good neighborhood.
Atmosphere: 5
Food: 4
Service: 3
Always get priority here!! Awesome place!! Every person who works here is friendly, kind and amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mint Majesty
Always get priority here!! Awesome place!! Every person who works here is friendly, kind and amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mint Majesty
Friendly workers and they gave the place a positive vibe.
Atmosphere: 5
Food: 5
Service: 5
Cita coffee and free
Atmosphere: 5
Food: 5
Service: 5
Poor customer service. Rude and arrogant employees. I would never recommend this specific starbucks location. This is a nightmare store. Plus poor location, always traffic. Hard to get in and out of the road.
Service: 1
Bad organization and service in this Starbucks location, they receive a lot of online orders to pickup but they get confused in the store to
Atmosphere: 5
Food: 5
Service: 2
Cool place ? ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious coffee
Atmosphere: 4
Food: 4
Service: 4
This is not a drive through as it’s posted on the google profile.
You should have a lot of time to wait
Starbucks is always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Quick service, good tea!
Atmosphere: 5
Food: 5
Service: 5
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