It's A Grind Coffee House

STAY AWAY!!! I recently had a truly unpleasant experience at this restaurant both personal and from insiders... From the moment I stepped inside, the place was a mess. The floors were sticky, and the tables hadn't been wiped down properly. Not to mention, you are greeted with flies. But the real horror came when the food arrived and the way it was prepared. From flies, to moldy food... a true disgust. They make employees pre heat the food and freeze it for the next day and the lady who runs the places reuses the receipt papers to wrap and label the burritos. The milk was once brought home from her house and was expired and made the employees reuse it. The food that was moldy was cut off and sold like that! Anything that was expired was used to make orders...

The dish I ordered had a strange, off-putting smell, and upon closer inspection, I noticed mold growing on parts of the food. It looked like it hadn't been stored properly or had been sitting out for far too long. The texture was slimy, and the taste was even worse--like a mix of sour decay and old, rotting ingredients. The chorizo and bacon bits are frozen and microwaved along with eggs in a contaminated cutting and preparing the food area with flies always dancing around. Not to mention, the egg was sitting out for a couple of hours.

When I tried to bring it to the staff's attention, I was met with indifference. To top it off, the general cleanliness of the restaurant was appalling. The bathroom was a disaster, and there were food stains and poop on the walls. With my careful observations I saw the main lady going in and not washing her hands. It's clear that cleanliness and food safety are not priorities here.

Needless to say, I won't be returning, and I strongly advise anyone to stay far away from this place. It's a severe health hazard and a disgusting dining experience. This place needs to be shut down immediately due to the food poisoning!

Atmosphere: 1

Food: 1

Service: 1

I requested an iced latte with light ice. Batista was making it, and the owner or manager made him add more ice. If I request light ice, I expect light ice. That is what I am paying for. If I wanted a cup of ice, I would ask for a cup of ice. It seems it's made their way, not the customer way. Won't be coming back here.

Atmosphere: 3

Food: 3

Service: 3

They understand that vegan means no egg and no cheese but everything on the menu labeled vegan has egg cheese or fish. There is a falafel burrito available that seems safe but you have to ask for it specifically.

Sneaky extra charges. Need to be reported for fraud

Atmosphere: 1

Food: 1

Service: 1

I've been to other franchises. Overall this place is okay. Not sure if I'll return.

Atmosphere: 3

Food: 3

Service: 3

Great food great coffee great servings :)

Atmosphere: 5

Food: 5

Service: 5

Food and service was amazing!

Atmosphere: 5

Food: 5

Service: 5

This was my first time coming here and I got the peach strawberry smoothie. 100% recommend not ordering this drink. it was literal sugar water. No tastes of strawberry nor peach and consistency was very watery.

Atmosphere: 2

Food: 1

Service: 1

Delicious Hand crafted beverages, very tasty food and the quality is superb!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich, Breakfast Burrito, Mom's Chicken Pesto Breakfast Burrito, Sleepy Sausage Breakfast Burrito

Try the mama pesto sandwich it taste so good made with love… and funky monkey drink is my favorite

Atmosphere: 5

Food: 5

Service: 5

Avoid this place. Read the other negative reviews. They love to overcharge people and then clarify in the reviews instead of putting a complete menu in the store. My mother and I had a strange experience. Poor customer service, items not listed on the menu, being overcharged. THE "gentleman" she referred to wasn't working but reading. And then decided to offer his seat to a guest that turned up after us. I have my reasons for that but don't need to mention. Maybe he has selective dementia. He only sees some people as ladies and others as not. Wonder why. When she mentioned it in her review she was given many justifications and lies. They even used the disability of their staff as an excuse. We were served by one person who may have had a disability but he was friendly and professional. The other two were lazy and rude. I doubt any physical or mental handicap was associated. We were charged for something not on the menu which isn't cool. And correcting your customers by telling them to read the menu is not acceptable. Nobody wants to go anywhere where they have to negotiate prices on a menu. We don't barter here in Oakland. What's listed is the price. Basic drinks basic food basic service. If you go here make sure...don't go here

Atmosphere: 1

Food: 1

Service: 1

The folks who work here are sincerely nice. The shopping center is usually crazy busy yet it’s the only place in the area. I’ve been a few times waiting for my tire service at Costco which is right across the street. They create a variety of breakfast burritos that are made to order and served all day long. They handle the food with great care and will label each item if you’ve got a large order. Their service is great!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Breakfast Burrito

Parking: Free Parking lot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoked Salmon Breakfast Sandwich New

The food and drinks are always on point . My to go is the white chocolate blended drink. If your in the area stop by and grab a delicious coffee ?

Parking: Good parking space

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagel with Cream Cheese

The drinks was perfect and the food as well ! Nice talk with the manager, recommended !

Atmosphere: 5

Food: 5

Service: 5