KFC
2187 Merced St, San Leandro
(510) 483-7130
Recent Reviews
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Doesn't list accurate hours
Service is really bad. Whatever young lady that’s working the window today 12/5 at 12:00 has really horrible customer service. She doesn’t speak, closes the window in your face and my order was incomplete.
Kind of slow service
All tables were filthy and the floor too
If they get pay more the lease they can do is keep it clean
Atmosphere: 1
Food: 4
Service: 2
Good service, but no sauces, had to go back ask for ketchup. and sauce for nuggets. Was not asked if I needed. Staff knew menu.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cole Slaw, 12 PC Tenders Meal
I use to come here often. Bad service and expensive food drive me away. That was 5 or 6 years ago and things haven't changed much. The customer service was forgivable, the price however, I just don't get it. I could have and SHOULD have, gone to Wingstop and would have done far better than a 4pc combo all white with 4 wings for $24.01. You be the judge. Throw in the fact the lady all but tossed the bag to me out the drive-thru window and with sides upside down....needless to say, they've got some challenges there.
Atmosphere: 1
Food: 1
Service: 1
A few things speed of restaurant is extremely slow coustmers where extremely mad 2 5 2025 30 min wait time for food around 1245pm to 2pm restaurant was not filled getting food out fully staff took 20 to 30 minutes number 2 kitchen staff wears no gloves hands touch burgers vegetables bread and cooking utensils and back to coustmer food
Atmosphere: 2
Food: 1
Service: 1
KFC chicken sandwich is on point! Massive piece of crispy, juicy, chicken on the sandwich with a Lil sauce! Delicious, and 6 bucks, can't go wrong.
Atmosphere: 5
Food: 5
Service: 5
Cheaper to order online and just pick up
Atmosphere: 4
Food: 3
Service: 4
I use to come here often. Bad service and expensive food drive me away. That was 5 or 6 years ago and things haven't changed much. The customer service was forgivable, the price however, I just don't get it. I could have and SHOULD have, gone to Wingstop and would have done far better than a 4pc combo all white with 4 wings for $24.01. You be the judge. Throw in the fact the lady all but tossed the bag to me out the drive-thru window and with sides upside down....needless to say, they've got some challenges there.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Lousy service. Went thru drive thru, lousy customer service (drive thru not friendly) and got my order wrong. FYI you got to ask for ketchup, they don’t offer it or provide it.
Food: 3
Service: 1
There is always good food here. The business is clean and good to eat in if you like.
Atmosphere: 5
Food: 5
Service: 5
Not thrilled with the new owner's choice of staff. No smiles few words. Made it uncomfortable. Did not want any contact with cash or change back.
Vegetarian options: No
Dietary restrictions: None
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 3
Service: 1
Jessica is the BEST employee! She made sure we had everything we needed and everything came out super fast. NEVER FIRE HER! We need more employees like her!!! 10/10 would go back just for her service.
Atmosphere: 5
Food: 5
Service: 5
Good food friendly service Tuesday single papa's burger meal $5,00 Your money goes a long way .
Atmosphere: 5
Food: 5
Service: 5
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