Service sucks - barista is a rude, inadequate and unprofessional person who is not satisfied with their own life and is trying to fix it through being mean to customers.
Atmosphere: 1
Food: 1
Service: 1
Isdania Cavanaugh
Went to this location today at 4:30pm and what i came across was just dissapointed to the max, was greeted by the barista( who went all beyong with me ) instead of the cashier who was seating down at the job while the barista was working and cleaning but she acknowledged me,anyways informed the cashier my order which was 3 caramel Frappuccino she asked if wanted iced or hot ,i said cold so i assumed will be blended so i asked if it will be blended and the young black girl asnwered with an attitude and a disgusted look as if wearing a mask I could not tell her expressions you said iced ,so then i replied "you dont have to reply like that" so then she looked at the barista and told her to make it blended, she then asnwer "im just doing my job ",obviously you need experience of what you do you dont answer a customer with a sarcastic attitude even if your having a bad day or dont like what you do then that's not the job for you. You shouldnt be dealing with customers period. Instead the barista white young lady very nicely looked at me that i got upset and she went ahead and asked how my day was going so far and if it wasnt for her who deserves a raise and probably to be the one greeting customers so that this store can thrive because it needs it badly, i would have asked for my money back and left but could not do that because the white young lady was already almost done with the orders.,All these bad reviews people are leaving are because of an awful customer service and will eventually shut down a shop. Because of the black girl they deserve negative stars but google does not allow me. To the black girl if you haven't learn anything yet is the customer is always right even if they are not and with an attitude like that is not going to get you nowhere,you will get fired at any job you come across with that type of attitude, go get a job that requires you to be alone to noone to talk to ,your soul is poisoned with anger. Get a angry management class maybe that will help you .
Service: 1
B Warr
No outlets
Atmosphere: 1
Eduardo Herrera
Used to go here severas times a week always around 6am for hot coffee, now the barista is extremely rude and always tells me it’s closed even tho it’s almost 7am . I had to go to the McDonalds in the same plaza for my coffee. Not sure what’s going on, the opening time has not been changed and it definitely felt like a form of discrimination. Bad business
Atmosphere: 1
Food: 2
Service: 1
Merghani Abbshar
Bad customer service. Bad testing of coffee. I don't like it as all
VirtuouZz Heart
Got the order wrong, only one barista, and had no cup holders.
Atmosphere: 2
Food: 3
Service: 4
Abigail Johnson
Pelton cafe
Atmosphere: 5
Food: 5
Service: 5
Devion Holt
Worst Starbucks I’ve ever been to. Gave it a few chances, but I will never go back.Employees are constantly chatting it up with the security guards and neglecting customers.Employees have mediocre attitudes, if not worse.Order is wrong half the time. One order was so wrong and poorly made I had to throw the whole drink away. Ordered a caramel macchiato with one pump, light caramel, and an extra shot. Every other Starbucks makes it great. This Starbucks made me something that tasted like pure liquid sugar. Just one sip was unbearable.It sucks because this is the closest Starbucks to me, but I will now drive 20 minutes to a different location just to avoid this one, which is like 5 minutes away.
Carlos Gonzalez
No wait and order was completed in a timely manner. No sit down area at this Starbucks inside of Safeway.
The only starbucks I know that is always closed despite employees being behind countertop and store hours listed open online. I don't understand why hours are listed 5:00am-6:00pm yet they are closed by 12:30pm everytime I go in. It should be removed from Safeway since it reflects negatively on them.
Atmosphere: 1
Food: 1
Service: 1
Abigail Quaye
Pelton
Atmosphere: 5
Food: 5
Service: 5
Queen B aka Cupcake Coleman
Lady didn’tput the kid on so I have COFFEE ALL OVER MY SUNDAY DRESS!!! She looked at me and walked away! She needs to be
Atmosphere: 1
Food: 3
Service: 1
Angela cannon-torres
Every time I look for a Starbucks, it never fails. I picked the first one. Don’t pay attention to the reviews go in there and have a big blowup with someone where is Customer service the gentleman that was helping me I asked five different times to speak up because I couldn’t hear him. I said what three times in a row and then when the other barista was supposed manager that said she’s the manager at the time Started screaming at me and it didn’t stop there. I asked for a refund it literally took me five minutes to get a refund. I do not recommend this Starbucks.Rude girl, and the boy you couldn’t hear him speak
Service sucks - barista is a rude, inadequate and unprofessional person who is not satisfied with their own life and is trying to fix it through being mean to customers.
Atmosphere: 1
Food: 1
Service: 1
Went to this location today at 4:30pm and what i came across was just dissapointed to the max, was greeted by the barista( who went all beyong with me ) instead of the cashier who was seating down at the job while the barista was working and cleaning but she acknowledged me,anyways informed the cashier my order which was 3 caramel Frappuccino she asked if wanted iced or hot ,i said cold so i assumed will be blended so i asked if it will be blended and the young black girl asnwered with an attitude and a disgusted look as if wearing a mask I could not tell her expressions you said iced ,so then i replied "you dont have to reply like that" so then she looked at the barista and told her to make it blended, she then asnwer "im just doing my job ",obviously you need experience of what you do you dont answer a customer with a sarcastic attitude even if your having a bad day or dont like what you do then that's not the job for you. You shouldnt be dealing with customers period. Instead the barista white young lady very nicely looked at me that i got upset and she went ahead and asked how my day was going so far and if it wasnt for her who deserves a raise and probably to be the one greeting customers so that this store can thrive because it needs it badly, i would have asked for my money back and left but could not do that because the white young lady was already almost done with the orders.,All these bad reviews people are leaving are because of an awful customer service and will eventually shut down a shop. Because of the black girl they deserve negative stars but google does not allow me. To the black girl if you haven't learn anything yet is the customer is always right even if they are not and with an attitude like that is not going to get you nowhere,you will get fired at any job you come across with that type of attitude, go get a job that requires you to be alone to noone to talk to ,your soul is poisoned with anger. Get a angry management class maybe that will help you .
Service: 1
No outlets
Atmosphere: 1
Used to go here severas times a week always around 6am for hot coffee, now the barista is extremely rude and always tells me it’s closed even tho it’s almost 7am . I had to go to the McDonalds in the same plaza for my coffee. Not sure what’s going on, the opening time has not been changed and it definitely felt like a form of discrimination. Bad business
Atmosphere: 1
Food: 2
Service: 1
Bad customer service. Bad testing of coffee. I don't like it as all
Got the order wrong, only one barista, and had no cup holders.
Atmosphere: 2
Food: 3
Service: 4
Pelton cafe
Atmosphere: 5
Food: 5
Service: 5
Worst Starbucks I’ve ever been to. Gave it a few chances, but I will never go back.Employees are constantly chatting it up with the security guards and neglecting customers.Employees have mediocre attitudes, if not worse.Order is wrong half the time. One order was so wrong and poorly made I had to throw the whole drink away. Ordered a caramel macchiato with one pump, light caramel, and an extra shot. Every other Starbucks makes it great. This Starbucks made me something that tasted like pure liquid sugar. Just one sip was unbearable.It sucks because this is the closest Starbucks to me, but I will now drive 20 minutes to a different location just to avoid this one, which is like 5 minutes away.
No wait and order was completed in a timely manner. No sit down area at this Starbucks inside of Safeway.
Atmosphere: 5
Food: 5
Service: 5
No seating area at this location.
Restaurantji Recommends
No seating area at this location.
The only starbucks I know that is always closed despite employees being behind countertop and store hours listed open online. I don't understand why hours are listed 5:00am-6:00pm yet they are closed by 12:30pm everytime I go in. It should be removed from Safeway since it reflects negatively on them.
Atmosphere: 1
Food: 1
Service: 1
Pelton
Atmosphere: 5
Food: 5
Service: 5
Lady didn’tput the kid on so I have COFFEE ALL OVER MY SUNDAY DRESS!!! She looked at me and walked away! She needs to be
Atmosphere: 1
Food: 3
Service: 1
Every time I look for a Starbucks, it never fails. I picked the first one. Don’t pay attention to the reviews go in there and have a big blowup with someone where is Customer service the gentleman that was helping me I asked five different times to speak up because I couldn’t hear him. I said what three times in a row and then when the other barista was supposed manager that said she’s the manager at the time Started screaming at me and it didn’t stop there. I asked for a refund it literally took me five minutes to get a refund. I do not recommend this Starbucks.Rude girl, and the boy you couldn’t hear him speak
Atmosphere: 2
Food: 1
Service: 1
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