Love Wendy’s but the unfortunate meal was unfortunate.
Vada Pinson
I’m not sure what they add to their burgers, but I stopped eating them years ago because I always felt sick after. So, I decided to give them another shot. And guess what? After just a couple of hours, my stomach started to hurt. I’m definitely done with them now.
Atmosphere: 3
Food: 1
Service: 3
Jeremy B (Jay)
During my recent visit to Wendy’s, I was disappointed by the level of customer service I received from an employee named Cecilia. Upon my arrival, she did not acknowledge or greet me, and throughout the interaction, she spoke to me with her back turned, avoiding eye contact entirely. This behavior came across as dismissive and unprofessional.
When I attempted to place my order at the counter, Cecilia instructed me to use the self-order kiosk instead. While I understand that Wendy’s offers this option for convenience, I preferred to order directly with a staff member, as I have done in the past. Her tone and manner, however, made the experience uncomfortable and unwelcoming.
Unfortunately, I have heard similar feedback from others regarding this employee’s conduct, which suggests this may not be an isolated incident. I believe Wendy’s should take this as an opportunity to review its customer service standards and ensure all team members provide a courteous, respectful, and engaging experience for every guest.
Atmosphere: 4
Food: 3
Service: 2
Quina Caldwell
This is a tasty and cheap restaurant to enjoy a quick meal, Wendy's is pretty good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Jr Cheeseburger, Cheeseburger
William Huỳnh
I order and i dont see my food
Atmosphere: 1
Food: 1
Service: 1
Esther Jackson
This place is horrible went for a quick meal and had to go back 2 twice because the incompetence of the workers. Horrible costumer service and no compensation for the numerous mistakes made! This Wendy’s 👎🏾it sucks!
Atmosphere: 1
Food: 1
Service: 1
Isaac Wong
Try mobile order from this store and always have technical issue with errors. But, all other stores has no issues.. wondering because this store does it on purpose blocking online order discounts
Atmosphere: 3
Food: 3
Service: 1
cheyk Love
Lady that took my order had no interest in customer service she acted like we were bothering her then I placed my order and she started talking about me to her coworker in Spanish and then gave me the worst frosties ever! The whole reason I went was for the new flavors so I bought 2 not one piece of cookie and they were so bad and blended to mush. My fries was cold nuggets burnt and burger had tomato ends and I paid for extra tomato.
May 18 2025 I picked up my order without checking I was on the rush upon my arrival to the house realised they didn’t put any large pattys in my bag and I ordered 6 of them!!! For my doggies
Atmosphere: 1
Food: 1
Service: 1
Mark Harris
Terrible service
Atmosphere: 1
Food: 3
Service: 1
Simon Says
Good eats on the cheap.
Atmosphere: 5
Food: 5
Service: 5
temi
Only one suggestion... there is a need to listen closer to the order when it is being given and give the order out ,as to how it was ordered. At least one mistake each of the 3 last times lately that I've gone and dined in.
Atmosphere: 5
Food: 3
Service: 4
shane ferris
Not the Wendy's I remember, food never looks like the poster but that last visit set the bar really low. Won't be going back.
Best chicken strips ever.
Atmosphere: 3
Food: 5
Service: 3
Love Wendy’s but the unfortunate meal was unfortunate.
I’m not sure what they add to their burgers, but I stopped eating them years ago because I always felt sick after. So, I decided to give them another shot. And guess what? After just a couple of hours, my stomach started to hurt. I’m definitely done with them now.
Atmosphere: 3
Food: 1
Service: 3
During my recent visit to Wendy’s, I was disappointed by the level of customer service I received from an employee named Cecilia. Upon my arrival, she did not acknowledge or greet me, and throughout the interaction, she spoke to me with her back turned, avoiding eye contact entirely. This behavior came across as dismissive and unprofessional.
When I attempted to place my order at the counter, Cecilia instructed me to use the self-order kiosk instead. While I understand that Wendy’s offers this option for convenience, I preferred to order directly with a staff member, as I have done in the past. Her tone and manner, however, made the experience uncomfortable and unwelcoming.
Unfortunately, I have heard similar feedback from others regarding this employee’s conduct, which suggests this may not be an isolated incident. I believe Wendy’s should take this as an opportunity to review its customer service standards and ensure all team members provide a courteous, respectful, and engaging experience for every guest.
Atmosphere: 4
Food: 3
Service: 2
This is a tasty and cheap restaurant to enjoy a quick meal, Wendy's is pretty good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Jr Cheeseburger, Cheeseburger
I order and i dont see my food
Atmosphere: 1
Food: 1
Service: 1
This place is horrible went for a quick meal and had to go back 2 twice because the incompetence of the workers. Horrible costumer service and no compensation for the numerous mistakes made! This Wendy’s 👎🏾it sucks!
Atmosphere: 1
Food: 1
Service: 1
Try mobile order from this store and always have technical issue with errors. But, all other stores has no issues.. wondering because this store does it on purpose blocking online order discounts
Atmosphere: 3
Food: 3
Service: 1
Lady that took my order had no interest in customer service she acted like we were bothering her then I placed my order and she started talking about me to her coworker in Spanish and then gave me the worst frosties ever! The whole reason I went was for the new flavors so I bought 2 not one piece of cookie and they were so bad and blended to mush. My fries was cold nuggets burnt and burger had tomato ends and I paid for extra tomato.
Atmosphere: 2
Food: 1
Service: 1
I don't even know why I keep trying
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: French Fries, Jr Cheeseburger
Restaurantji Recommends
May 18 2025
I picked up my order without checking I was on the rush upon my arrival to the house realised they didn’t put any large pattys in my bag and I ordered 6 of them!!! For my doggies
Atmosphere: 1
Food: 1
Service: 1
Terrible service
Atmosphere: 1
Food: 3
Service: 1
Good eats on the cheap.
Atmosphere: 5
Food: 5
Service: 5
Only one suggestion... there is a need to listen closer to the order when it is being given and give the order out ,as to how it was ordered. At least one mistake each of the 3 last times lately that I've gone and dined in.
Atmosphere: 5
Food: 3
Service: 4
Not the Wendy's I remember, food never looks like the poster but that last visit set the bar really low. Won't be going back.
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