Jack in the Box

17550 Hesperian Blvd, San Lorenzo
(510) 481-2697

Recent Reviews

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Allen Nguyen

Ask for sauce. I reply ketchup please. Came home no ketchup in bag. Asked for extra ketchup came home 2 bag of ketchup. Cheap skate place. Nor properly train employee. Take your job seriously please.

Denise Hurd

🫶2 thumbs up!👍👍

Atmosphere: 5

Food: 5

Service: 5

Humberto Urrea

The workers look like they hate their job. Can even ask for ketchup.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Breakfast Jack

Teresa Cooley

Not open 24 hours as advertised.

Atmosphere: 1

Food: 1

Service: 1

Todd Springer

I have been coming here since the 1980's. The last 4 visits have been very disappointing.
They have been out of the things I have wanted.
The last time, on 10/20 I went by to try the Ube milk shake. I was told it was unavailable. I also wanted to have the new sourdough breakfast sandwich. The only available breakfast items were the platter and a burrito.
Before hand ( a couple of weeks earlier) they did not have the monster tacos. Before that it was another item.
This was a consistently good place to go.
Not anymore.

Atmosphere: 1

Food: 3

Service: 1

Willow Luna

Super friendly staff, super clean, great food. They even have chicken wings!

Keomi

This place has the worst food and customer service NOW. the food is never hot or fresh,so much laughing among workers they can't even get A order correct.I ordered a burger combo ,it was cold ketchup splattered everywhere, paid extra for curly fries and got cold,stale under the light smaller than a Tylenol called fries. They are lazy never want to cook always saying there out of bbq sauce. The guy Caucasian that works nights drive thru is sooooooRUDE! has no customer service training AT ALL,I do not know where they found him but very rude& arguementive .It used to be you could always count on a hot meal for my kids. NO MORE,you spend your hard earned money they don't care because it's not affecting their paycheck. I hope you all do better if I could give 0 stars,you be the winner!!!

Atmosphere: 1

Food: 1

Service: 2

Marcos Huerta

If I can give this a -20 I would worst customer service ever on top of that the food is microwaved fries hella saugy

Patrick Annunziato

I love Jack in the Box. It's not great food, but it's good and comforting when you don't want to cook. We go there a lot. ?

Food: 3

Service: 4

jorge pachas

It takes a long time
Bad service

matthew lehman

Look it's jack in the box.... The extreme sausage sandwich no egg add bacon will always be my go-to. No matter where I'm at in the country I know what I get. A solid sandwich and heartburn an hour latter. Worth it every time!!!

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Breakfast Sandwich

Urszula Zemlińska-Sikora

We have used drive thru as it was quite late. Our first but not the last time ? good stuff

Atmosphere: 5

Food: 5

Service: 5

Paul Cutteridge

quick

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Two Tacos

Shivawn Layne

Love the piping hot curly fries ?

Food: 5

Cristian herazo

The Oil that was used for the tacos is old. Tacos tasted nasty.

Atmosphere: 1

Food: 1

Service: 2

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