El Pollo Loco

Good service, delicious foods especially grilled chicken

We came around 8.25pm and they don’t have the service. If you guys don’t have the service until 9 pm put the closing time 8.30pm.

Atmosphere: 1

Food: 1

Service: 1

He loves his ?

Atmosphere: 5

Food: 5

Service: 5

At the SLO El Pollo Loco I am so impressed with the girl who seems to run the show there. She is such a hard worker and very efficient, as are all the cooks in the back. But I just felt compelled to give her a 'shout out'. I hope the owner appreciates what he has in such an employee. Good workers are so rare these days.Overall, El Pollo Loco has a great product at a fair price...and I really appreciate their coupons! puts Taco Bell to shame! And appreciate their coupons!

Atmosphere: 5

Food: 5

Service: 5

The grilled chicken is normally fantastic but it was a bit dry at this location.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Chicken Dinner

Best chicken. Very attentative staff. Not pricey. Like this restaurant a lot.

Food: 5

Service: 5

Recommended dishes: Chicken Dinner

Excellent avocado chicken

Atmosphere: 3

Food: 4

Service: 4

I was impressed, very clean, great Mexican employees, very fast service, the taste and flavor was delicious ???,

Atmosphere: 5

Food: 5

Service: 5

Vegetarian options: Salads and meat free entrees/ sides available

Dietary restrictions: Low carb options available

Parking: Huge parking areas for many businesses

Kid-friendliness: Simple entrees/sides available for picky eaters & kids

Wheelchair accessibility: Wheelchair accessible entrance & dining areas

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Dinner

They don't have lemon ? still delicious ?

Atmosphere: 5

Food: 5

Service: 5

Update: Never heard from the owner. The “manager” attempted to take care of the issue, but it was a huge waste of my time. I will not step in to this establishment ever again beyond rude employees, with the derogatory remarks.This is what took place on 10-12-23. My husband and I walked in the guy at the counter said something, like what can I get you. (My husband had walked to the other side of the restaurant at this point) I ordered our 2 burritos and an order of churros. (The two employees making our food asked him a question (in Spanish) he replied…”the gringo” part in English part in Spanish, then continued about one burrito or two. WHY WOULD ANYONE MAKING MY FOOD NEED TO KNOW WHAT RACE they think we/I are?? There’s only one reason. No one realized I understand Spanish. I was so taken back I didn’t know how to proceed. We got our food and threw it in the trash. That’s when I phoned corporate, which was a waste of time as well. Then phoned the store. The “manager”stated he would investigate and let me know. Well…. Guess whatThe employee denied saying this offensive, derogatory remark as I had figured he would. Referring to a person in a derogatory manner is one thing, but before they make my food is WAY OVER THE TOP. This is an example of why the world is so divided… so sad! The manager offered a refund or gift card and I refused. I want absolutely NOTHING from ANY El Pollo establishment and will NEVER step foot in any of them again.And of course the owner never addressed the situation. (This is a shortened version)I would have left 0 for review, but it’s not an option.

i regularly go get a salad here and it is good but sometimes there dressing they give you in a container is only part of the way full, so i ask for another the lady who hardly spoke english who was at the register told me i had to buy more and get back in line to do so. usually the manager gentlemen gives me an extra as i like the dressing. this lady was rude and had very poor communication the other lady giving the food spoke zero english. the salad was dry and not as good without dressing. another note the store is filthy dirty floors dirty counters dirty and smelly bathroom which you can smell from the eating area. if you stand at the counter and look into the kitchen it is disgusting. food on the floor with trash and flies flying around. i have noticed in the past it not being very sanitary but this time was ridicules and unprofessional. the lady taking order should not be communicating with customers as she speaks very little english and her ascent was strong had to ask her to repeat her self multiple times as did other customers while i was waiting in line.

Atmosphere: 1

Food: 3

Service: 1

Page is a lie, went at 8:30pm and it’s closed & the workers acting like this is regular. trash

Atmosphere: 1

Food: 1

Service: 1

Tacos Ok sometimes really good sometimes not

Atmosphere: 3

Food: 4

Service: 5

Delicious ? and very friendly staff at all hours, thank you ?

Atmosphere: 5

Food: 5

Service: 5