Better Buzz Coffee San Marcos

Favorite place

Kid-friendliness: Everyone is always so kind

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hazelnut Divinity

The ladies were so so so helpful and wonderful! Definitely will be coming back to this location for all my coffee needs!!

Ordered a mocha latte and it tasted like a chocolate milk shake. Coul not taste any coffee at all. The young kid at the window wasn't very sharp either. Won't be going back there!

Pretty neat little coffee spot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla Bean Latte

Better buzz used to be the buzz but now it’s just the fuzz, on a moldy apple because the time it takes for the person taking orders to notice you is that long. Please save the headache don’t go here.

Maybe the San Marcos owner needs a bigger place to keep employees in a good mood and not all crowded, and confused so they can give better customer service. Every time I buy coffee in the San Marcos branch tastes different (not that good), they make a lot of mistakes with the orders, they send you to wait in the parking lot for a while, etcetera. I decided to go and buy my coffee somewhere else for this same reason.

Service: 1

The prices keep going up. Sad, I'll have to cut back.

Food: 4

Service: 4

Recommended dishes: Hazelnut Divinity

The food is great I start my morning in better buzzed everyday tho the girl that took the order in the drive thru was rude kept calling things I don’t want to order cut me off while ordering saying meet u at the window without finishing my order . I will say it’s first time it happens in any of your branches I always get a great service leave tips but this time I felt like someone trying to make fun of me and my time .

When I got to the window and asked for the girl name she didn’t wanna say who was it

Atmosphere: 3

Food: 5

Service: 3

I used to love this place, but the customer service and efficiency has completely tanked. I don’t know if there’s new management or what, but they are losing it.

2 weeks ago, i preordered a drink and muffin for pick up on my day off. i spent 25 minutes sitting outside watching people walk up and walk out with their orders. i stayed patient until the very end, where the manager handed me my drink and said she was going to refund me because “you’ve been waiting for like 15 minutes”. I never got that refund.

Today, I am suffering from covid and just wanted a coffee and muffin so i ordered through door dash to be delivered. i got the drink but the completely wrong muffin. no worries, i got credits for it and reordered an express delivery for the original muffin. The muffin i received was totally different from the first one and the one i originally ordered!! I ordered one chocolate muffin and received a weird raisin muffin with no seal on the bag, and then received an apple type of muffin on the second try. I normally get over things pretty quickly, but the fact that I can barely stay conscious with covid is making this suck so much more. At this point I didn’t trust that they’d get anything right so i fought to have a full refund, but to know that this establishment has lost its reliability and quality is a huge bummer and they may have lost me as a long time customer ✌?

Atmosphere: 1

Food: 5

Service: 1

The Horchata Iced Latte was amazing! The staff was very friendly and helpful! I will definitely visit again!

Atmosphere: 5

Food: 5

Service: 5

Free water so that was nice of them

Atmosphere: 5

Food: 5

Service: 5

Is a 'snickerdoodle' reg size coffee worth $7 ? Probably not & I'm no longer curious.The girls working there are 'over the top' friendly. Nothing wrong with that I suppose.

Food: 3

Service: 4

This place is alright. Drive-thru is pretty good in terms of getting your order in a timely manner. However, their traffic control is pretty bad and they do mix up a lot of orders. The pick up window is far worse though. When I went a few days back, there was a chunk of something in my latte. There have also been several times now where I walk up and they straight up ignore me (similar to other reviews). Even once they’ve acknowledged me, they’re extremely rude or very clearly ridiculously high. As someone who works in food service it is not that difficult to grab someone’s mobile order and hand it to them (it was made, just sitting on the counter out of customer reach) or let them know it’s in the queue. If you can’t do the most basic tasks at work when you’re high then stop smoking before. Overall I can’t say I’d recommend this location but it’s fine for what it is.

Atmosphere: 3

Food: 4

Service: 2

I ordered one drink. They told me to go to #1 which I did. I waited 15 min and I noticed 4 cars went by me and got all their drinks. I came out of my car and asked about my hazelnut divinity. The guy told me he doesn’t know what happened. No one apologized or even tried to check in. I got my drink and it was made wrong. I ordered a regular iced hazelnut divinity a quarter sweet with oat milk. Since they lost my order they made me a regular hazelnut. I had to go to Starbucks down the street after I had already spent $8 at better buzz who should’ve gotten my order correctly.

Service: 1

18 mins for a hot Americano! I understand BB busy on weekend mornings but that time waiting for a coffee is too long!

Atmosphere: 3

Service: 1