Chipotle Mexican Grill

everytime i come in they are always underrated, constantly out of things, and rude.

Atmosphere: 1

Food: 1

Service: 1

This place is out of everything at night, like the people working are cleaning by 930 when they close at 11 saying there no more protein because they really don't want to reclean the grill, it's a joke it's not like they are getting payed not doing it for free.

Atmosphere: 1

Food: 1

Service: 1

Second time I have placed an online order and the order was missing items. It is very inconvenient having to drive back and forth because the staff does not check the order they are fulfilling. Not only that but there was a wait for picking up the online order when there were no customers in the restaurant. How hard is it to get a scoop of guacamole! Like dude come on…I love guac, this was the final straw which is why I am leaving this review, very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Place was dirty, staff looked loss, all food trash were dirty and empty, long wait, my food was either burn, rice was hard, unfortunately I was very disappointed. It’s not that hard to do it the right way.. I was looking forward to a good dinner and i regret it..

Atmosphere: 1

Food: 1

Service: 1

We placed an online order and it was a horrible experience. We ordered 5 burritos. All 5 had at least 1 missing ingredient. My wife ordered the veggie burrito and it did not have guacamole on it. She also could only eat half the burrito because half way through it tasted like she was eating straight salt. One of my son's burritos was so small it fit in the palm of his hand. We placed the order with a certain pick up time and I arrived 4 minutes early and the burritos were already made and had clearly been made when we ordered and not when we said we would pick up. I live 5 minutes from the location and all 5 burritos were cold, not even slightly warm. Terrible experience and we will never give our business to this store again

Atmosphere: 1

Food: 1

Service: 1

This used to be my favorite chipotle for years, but unfortunately, during this past year, it has just gone completely down the drain. Whenever you enter, you're flippin a coin on whether they will be out of three ingredients that day. I still can't tell if that's an employees fault or corporate. The store won't be closed for another 3 hours, but they'll still be out of one protein, cheese, lettuce, their juice machine empty, and soda machine flat or flavorless.

There's a big dude there with extremely short hair that always serves you very slovenly. I can't tell if he's just in a rush every time, despite sometimes not being busy, and isn't paying attention to you, or has trouble hearing. The turnaround is crazy because there's always new staff and yet only one person working the line while customer line is almost at the front door

Atmosphere: 3

Food: 3

Service: 2

Was by far the worse experience. It’s a treat as when I bring my family out to eat some good food. The bathroom was closed and we couldn’t wash up before eating. They were out of cheese. I will not be returning to this location in the future.

Atmosphere: 1

Food: 2

Service: 1

At first, I thought there was very little barbacoa on my burrito. But it turns out that all the meat was at the end of the burrito. Also it looks like it's still under construction with the plywood walls.

Atmosphere: 4

Food: 5

Service: 5

don’t online order here :/ asked and paid for extra white rice and extra cheese and my bowl isn’t even halfway full…

Atmosphere: 1

Food: 1

Service: 1

I went here for food with a group of five around 9:30 PM. When we walked in, an employee sitting by the door on his phone told us that they were closed. One of my friends asked about their hours since both the website and the door sign say “10:30 AM–11:00 PM.” He told us they normally close at 11:00 PM but that “today is different.” We turned around and told him to have a nice night. As we were getting ready to leave, we saw another customer walk in. Because we parked right in front of the store, we could see directly into the restaurant and watched this customer order food. Another customer entered shortly after and also ordered food. Two of my friends and I got out of the car and went back in to order. The employee who initially told us they were closed didn’t help us. He avoided eye contact and completely ignored us the entire time. He helped the two customers in front of us, but when it was our turn to order, he seemed to be trying to avoid us. We were just hungry so we didn’t bother to say anything. Fortunately, the other employee working was helpful. We ended up getting our food. We understand working in food service so we’re all assuming this is just a case of not wanting to work. The food is mediocre at this location compared to others regardless of the time of day as well. I don’t plan on returning.

Atmosphere: 1

Food: 2

Service: 1

Out of sour scream and fajitas at 7:30p

Atmosphere: 3

Food: 3

Service: 3

7:30 pm on a Tuesday and they were out of salad dressing, steak, fajita, sour cream, cheese, a different meat and I’m sure other stuff. And the stuff they had was clearly given sparingly. What a dissatisfying experience!

Atmosphere: 3

Food: 1

Service: 1

Did not open store at 1030:( not a good time when you're on a lunch break

Just spent $70 dollars on my order that was supposed to have double the protein on both bowls. It doesn’t even look like one serving made it in the bowl. Very disappointing.

Overall the people were nice but I had to keep repeating myself, they weren’t even that busy. The worse part was how dirty everything was. The gentleman had guacamole all over his hands and out together my wife’s lid for her bowl, had to ask him to change his gloves as well because he was handling my burrito and I have a severe allergy to avocado. But after I said that they still didn’t clean the counter of the mess. Overall not impressed with the service, he seemed overwhelmed but I get it. Just be a little cleaner😀 also there was no clean tables

Atmosphere: 1

Food: 3

Service: 1