Great chicken! I like the meals with rice and beans, warm tortillas, and spicy salsas. Come enjoy delicious Mexican fast food.
Chuck Crist
When I stopped by for lunch today I forgot my coupon. As a result, I asked the manager for a coupon and he was aggravated, rude and told me he wasn't supposed to give them to customers.?. Very disappointing, because they've never had a problem providing them in the past and El Pollo Loco has been one of our favorite restaurants, but I won't support a business who treats people poorly. Boudin's down the street was a great alternative with good food and a welcoming atmosphere.
Scott LoCascio
Closed at 830
Jorge Diaz
So good
Deanna Edwards
I ordered the shrimp burrito! It was great! I love it when they have the shrimp specials. 🌯👌🏾😋
Atmosphere: 4
Food: 5
Service: 5
horder Del valle
ME is a village where there is a lot to explore and having a new experience
Atmosphere: 5
Food: 5
Service: 5
d
Love this location my food is always steaming hot and fresh
Ca.e here a several times and most of the times they always forget something.
Atmosphere: 3
Food: 3
Service: 2
Rodrigo Guerreiro De Faria
Ordered a salad and took them 25 minutes to make an average lettuce and chicken salad when the place was not even busy. The lady at the cashier had no smile and because my name is Hispanic she just assume I speak Spanish and refuse to understand my English. Never going back.
Good salad, delicious green mild dressing!!! Yummy!!!
Atmosphere: 5
Food: 5
Service: 5
luis nunez
I went to pollo loco san Marcos location as soon as walked in the welcome me with big smile on the employees face they keep up good prices still ESMERALDA served me with great attituded creating great atmosphere she was over my speciation i really congratulated this location for they quality food and service to customers
Atmosphere: 5
Food: 5
Service: 5
Evelyn Guzman
Went thru the drive thru and had great service. Very polite and excellent service by employee Esmeralda. Food was very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Oh Yes Productions
I came in on Sunday 7/21 at about 4:30 pm and ordered a 3 piece meal. After about 15 minutes waiting for my order, I spoke to the manager and asked how much longer is the order going to take. He looked over to the grill and said they haven't started cooking the chicken yet and that it would be another 10 minutes. I said ok that's fine and when I had to check again 10 minutes later, the order was still not finished so I asked one more time if it was ready. He gave me me some attitude that they were busy but I could clearly see about six workers just standing around just talking to each other. They had already put my rice and beans in a plate for 20 minutes and when the order was finally finished; it was cold and tasted bad. This Pollo Loco is the worst in the area and I have NEVER experienced anything like this store in all of North County. I have already sent a complaint to the corporate office as this is unacceptable in any restaurant. Please avoid going here if you like good food and service!
Atmosphere: 3
Food: 2
Service: 1
Joe Lanzone
Not sure what flavor they’re going for. Burrito was rice, no meat and no cheese. Disappointing. If you have to add a flavor then they’re just a meat market.
Great chicken! I like the meals with rice and beans, warm tortillas, and spicy salsas. Come enjoy delicious Mexican fast food.
When I stopped by for lunch today I forgot my coupon. As a result, I asked the manager for a coupon and he was aggravated, rude and told me he wasn't supposed to give them to customers.?. Very disappointing, because they've never had a problem providing them in the past and El Pollo Loco has been one of our favorite restaurants, but I won't support a business who treats people poorly. Boudin's down the street was a great alternative with good food and a welcoming atmosphere.
Closed at 830
So good
I ordered the shrimp burrito! It was great! I love it when they have the shrimp specials. 🌯👌🏾😋
Atmosphere: 4
Food: 5
Service: 5
ME is a village where there is a lot to explore and having a new experience
Atmosphere: 5
Food: 5
Service: 5
Love this location my food is always steaming hot and fresh
Atmosphere: 5
Food: 5
Service: 4
Good place for some 🐔
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Taco Salad, Double Chicken Tostada Salad
Ca.e here a several times and most of the times they always forget something.
Atmosphere: 3
Food: 3
Service: 2
Ordered a salad and took them 25 minutes to make an average lettuce and chicken salad when the place was not even busy. The lady at the cashier had no smile and because my name is Hispanic she just assume I speak Spanish and refuse to understand my English.
Never going back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good salad, delicious green mild dressing!!! Yummy!!!
Atmosphere: 5
Food: 5
Service: 5
I went to pollo loco san Marcos location as soon as walked in the welcome me with big smile on the employees face they keep up good prices still ESMERALDA served me with great attituded creating great atmosphere she was over my speciation i really congratulated this location for they quality food and service to customers
Atmosphere: 5
Food: 5
Service: 5
Went thru the drive thru and had great service. Very polite and excellent service by employee Esmeralda. Food was very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
I came in on Sunday 7/21 at about 4:30 pm and ordered a 3 piece meal. After about 15 minutes waiting for my order, I spoke to the manager and asked how much longer is the order going to take.
He looked over to the grill and said they haven't started cooking the chicken yet and that it would be another 10 minutes. I said ok that's fine and when I had to check again 10 minutes later, the order was still not finished so I asked one more time if it was ready.
He gave me me some attitude that they were busy but I could clearly see about six workers just standing around just talking to each other. They had already put my rice and beans in a plate for 20 minutes and when the order was finally finished; it was cold and tasted bad.
This Pollo Loco is the worst in the area and I have NEVER experienced anything like this store in all of North County. I have already sent a complaint to the corporate office as this is unacceptable in any restaurant. Please avoid going here if you like good food and service!
Atmosphere: 3
Food: 2
Service: 1
Not sure what flavor they’re going for. Burrito was rice, no meat and no cheese. Disappointing. If you have to add a flavor then they’re just a meat market.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Chicken Guacamole Burrito
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