Went in there today for the first time with my kids since they asked for frozen yogurt on national froyo day. We walked in and said with a smile “Happy National FroYo Day” the woman snapped back “we do not do that here!” I asked “What don’t you do?!” Not really understanding what she meant and she just kept repeating it. Not sure what this was about but we left and went somewhere else for FroYo. With this kind of customer service, good luck earning new customers! This is service industry, they need to teach people who handle customers that they cannot talk to people like that! Sad to leave a review like this, hope it helps improve someone else’s experience.
Terina Laumatia
The flavors are all really good and the atmosphere is so cute. Customer service was so good and there color changing spoons were fun. Also the prices were so good for the portions! Loved it!
M N
Thank you to the manager, Sveta!! Awesome customer service and great froyo!!
JC
Super dirty the wall have finger prints all over the tables are dirty the floor is gross and the candy was stale there were no condiments available gross clean up there was flys inside too I would give it a zero honestly the yogurt machines were dripping nasty
vienna aguirre
They have my favorite flavor coconut I'm so happy
Ronda Edwards
The last 2 times we were in this store have been so disappointing. Once it was just dirty. Yogurt left on dispensers. Complained and received for a free Froyo. Last week there were 5 choices out of 12. Two were almost the same: strawberry & strawberry/banana. NO tart flavors. I asked cashier, who was on his phone, for managers name and #. He wasn’t sure of his boss’s name nor his #. When asked why only 5 flavors, he answered he had to clean the machines next day. So???? I am in favor of hiring youth, but they are not customer oriented. We will not go back. Very disappointed in our local Froyo.
Randy Bull
Half the machines are out of service. Very limited variety. Disappointing.
Cast003
Amazing
Jenny
The bestttt frozen yogurt in north county in my opinion. They have the BEST flavors, my favorite are the Blueberry, Pistashio , & Pomegranate the non fat versions, so creamy. My kids love the cookies & cream. They are out alot & one time i walked in & it was super unkept, made me a little sad but i know it happens. Also LOVE mochi , but they are out alot 😭 But i love this place worth the money .
Sebastian
Quick and easy spot for frozen yogurt with good toppings. Only downside is that they're always out of cookies and cream.
I've been there many times, and it's always great with family and great service.
Curtis Cox
Good clean place to get some yogurt Great selection of flavors always clean which is important
Kourosh Vahabi
It's delicious. I liked almost all tastes. 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Vera
First visit and was a great experience in terms of flavor, toppings, and enough seatings but they could put more on the outside.
Topping options were a lot! My fave was mochi, coconut flakes, granola. My kids loved the brownies and the fudge. Wow, not many froyo has a bunch of toppings to choose to. Forgot to snap pics.
Atmosphere: 5
Food: 5
Service: 5
TC Freebird
I surprised mom with a frozen yogurt stop on a very hot day. There were several options and she absolutely loved the salted caramel flavor. She could not stop talking about it with every spoonful of joy. I didn’t add any toppings. We only wanted the yogurt, but there was a round table full of more toppings than I could dream up. Perfect place to take kids on a hot day. The guy behind the counter was pleasant and chatted a few minutes with me before I was off and running. This is the second time I’ve been to this shop and both times it was a great experience.
Parking: This was in a large shopping center so tons of parking all around, plus other stores and eateries to check out.
Kid-friendliness: Perfect place to take kids on a hot day. Maybe even the team after a win.
Wheelchair accessibility: There is plenty of space to maneuver a moon landing machine, do a wheelchair will have no issues.
Went in there today for the first time with my kids since they asked for frozen yogurt on national froyo day. We walked in and said with a smile “Happy National FroYo Day” the woman snapped back “we do not do that here!” I asked “What don’t you do?!” Not really understanding what she meant and she just kept repeating it. Not sure what this was about but we left and went somewhere else for FroYo. With this kind of customer service, good luck earning new customers! This is service industry, they need to teach people who handle customers that they cannot talk to people like that! Sad to leave a review like this, hope it helps improve someone else’s experience.
The flavors are all really good and the atmosphere is so cute. Customer service was so good and there color changing spoons were fun. Also the prices were so good for the portions! Loved it!
Thank you to the manager, Sveta!! Awesome customer service and great froyo!!
Super dirty the wall have finger prints all over the tables are dirty the floor is gross and the candy was stale there were no condiments available gross clean up there was flys inside too I would give it a zero honestly the yogurt machines were dripping nasty
They have my favorite flavor coconut I'm so happy
The last 2 times we were in this store have been so disappointing. Once it was just dirty. Yogurt left on dispensers. Complained and received for a free Froyo. Last week there were 5 choices out of 12. Two were almost the same: strawberry & strawberry/banana. NO tart flavors. I asked cashier, who was on his phone, for managers name and #. He wasn’t sure of his boss’s name nor his #. When asked why only 5 flavors, he answered he had to clean the machines next day. So???? I am in favor of hiring youth, but they are not customer oriented. We will not go back. Very disappointed in our local Froyo.
Half the machines are out of service. Very limited variety. Disappointing.
Amazing
The bestttt frozen yogurt in north county in my opinion. They have the BEST flavors, my favorite are the Blueberry, Pistashio , & Pomegranate the non fat versions, so creamy. My kids love the cookies & cream. They are out alot & one time i walked in & it was super unkept, made me a little sad but i know it happens. Also LOVE mochi , but they are out alot 😭 But i love this place worth the money .
Quick and easy spot for frozen yogurt with good toppings. Only downside is that they're always out of cookies and cream.
Restaurantji Recommends
I've been there many times, and it's always great with family and great service.
Good clean place to get some yogurt Great selection of flavors always clean which is important
It's delicious. I liked almost all tastes. 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
First visit and was a great experience in terms of flavor, toppings, and enough seatings but they could put more on the outside.
Topping options were a lot! My fave was mochi, coconut flakes, granola. My kids loved the brownies and the fudge. Wow, not many froyo has a bunch of toppings to choose to.
Forgot to snap pics.
Atmosphere: 5
Food: 5
Service: 5
I surprised mom with a frozen yogurt stop on a very hot day. There were several options and she absolutely loved the salted caramel flavor. She could not stop talking about it with every spoonful of joy. I didn’t add any toppings. We only wanted the yogurt, but there was a round table full of more toppings than I could dream up. Perfect place to take kids on a hot day. The guy behind the counter was pleasant and chatted a few minutes with me before I was off and running. This is the second time I’ve been to this shop and both times it was a great experience.
Parking: This was in a large shopping center so tons of parking all around, plus other stores and eateries to check out.
Kid-friendliness: Perfect place to take kids on a hot day. Maybe even the team after a win.
Wheelchair accessibility: There is plenty of space to maneuver a moon landing machine, do a wheelchair will have no issues.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
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