Now I see why it's only 3 star, 01.15.25 very rude old Latina lady, I don't know who is it, manager or stuff, but it is very rude,.she musnt work and contact with people
Atmosphere: 1
Food: 1
Service: 1
Joel Ascencio
This jack and the box has messed up our order 2 times already and would like to get refunded for the items missing that weren’t in our bag. Only got 8 tacos instead of 10.
Atmosphere: 1
Food: 3
Service: 1
Mark L
They got my order wrong. I noticed when I got home they forgot the cheese on the burger. I called to get a partial refund but they would not do it. Reached out to corporate and provided all the details, but corporate has failed to correct the error. Its been almost a month. Poor customer relations over a few dollars.
11-28 In response to the owner's response. I have reached out multiple times in the past month. I opened a request with guest relations and they never responded.
Atmosphere: 1
Food: 2
Service: 1
Hannah Olguin
Didn't give me sweet & sour with my eggroll
Gayle Hemp
Always good food and service
Atmosphere: 5
Food: 5
Service: 5
S E
Always check your order before leaving! You even have to open up each item!
This location is 3 for 3 in messing up an order. In my last visit, they forgot an item and in the two visits prior to that, they gave me items without toppings even though I paid for the toppings.
And the heyjackbox website, that will probably be suggested to me, doesn't work. Nobody will get back to you for filling out all the information.
Food: 3
Service: 1
Nerio Gomez
Every tike i order through Uber eats/doordash they always forget to add the sauces even when I call they somehow still forget. It's not that hard to remember to put sauces in the bag if somebody is paying for a meal.
Disappointing. Adding sauce or spice on a fish is not complicated. Making salads with the right taste is also not so difficult. Happily we selected the Good wine.
Atmosphere: 3
Food: 2
Service: 3
Scooby56
Fast service and courteous!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Curly Fries
Shiree Rose
We ordered a sourdough breakfast jack at 9:40am. It sure wasn't anything like the picture on the menu. It tasted like bad grease. The bread was less then what we used to get, sausage, bacon, and cheese was minimal. We threw the sandwich in the trash. They've lost our business. Put the real picture on the marquee.
Food: 5
Service: 4
SURENDRA PATEL
Indian gujarati bhajiya very tasty.
Atmosphere: 5
Food: 5
Service: 5
Jaime Valle
Food is good but double check your bags if you go through the drive thru. They usually forget something. Always expect to get parked to wait for your food even if you are the only car in line.
Now I see why it's only 3 star, 01.15.25 very rude old Latina lady, I don't know who is it, manager or stuff, but it is very rude,.she musnt work and contact with people
Atmosphere: 1
Food: 1
Service: 1
This jack and the box has messed up our order 2 times already and would like to get refunded for the items missing that weren’t in our bag. Only got 8 tacos instead of 10.
Atmosphere: 1
Food: 3
Service: 1
They got my order wrong. I noticed when I got home they forgot the cheese on the burger. I called to get a partial refund but they would not do it. Reached out to corporate and provided all the details, but corporate has failed to correct the error. Its been almost a month. Poor customer relations over a few dollars.
11-28 In response to the owner's response. I have reached out multiple times in the past month. I opened a request with guest relations and they never responded.
Atmosphere: 1
Food: 2
Service: 1
Didn't give me sweet & sour with my eggroll
Always good food and service
Atmosphere: 5
Food: 5
Service: 5
Always check your order before leaving! You even have to open up each item!
This location is 3 for 3 in messing up an order. In my last visit, they forgot an item and in the two visits prior to that, they gave me items without toppings even though I paid for the toppings.
And the heyjackbox website, that will probably be suggested to me, doesn't work. Nobody will get back to you for filling out all the information.
Food: 3
Service: 1
Every tike i order through Uber eats/doordash they always forget to add the sauces even when I call they somehow still forget. It's not that hard to remember to put sauces in the bag if somebody is paying for a meal.
Atmosphere: 3
Food: 3
Service: 1
Always gross except for there cheesecake
Atmosphere: 1
Food: 1
Service: 3
Great place for a midnight snack???❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries Tacos, Stuffed Jalapenos
Don't come here. They charge $2.19+ tax for a cup of ice.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Disappointing. Adding sauce or spice on a fish is not complicated. Making salads with the right taste is also not so difficult. Happily we selected the Good wine.
Atmosphere: 3
Food: 2
Service: 3
Fast service and courteous!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Curly Fries
We ordered a sourdough breakfast jack at 9:40am. It sure wasn't anything like the picture on the menu. It tasted like bad grease. The bread was less then what we used to get, sausage, bacon, and cheese was minimal. We threw the sandwich in the trash. They've lost our business. Put the real picture on the marquee.
Food: 5
Service: 4
Indian gujarati bhajiya very tasty.
Atmosphere: 5
Food: 5
Service: 5
Food is good but double check your bags if you go through the drive thru. They usually forget something. Always expect to get parked to wait for your food even if you are the only car in line.
Atmosphere: 3
Food: 4
Service: 2
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