KFC

201 S Rancho Santa Fe Rd, San Marcos
(760) 744-0672

Recent Reviews

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Kfc everywhere isn't what it use to be

Tamye Edwards

My friend and I went here at 5:50 p.m. on Sunday March 9th. He ordered a chicken sandwich combo and I ordered a famous bowl combo. When I reached the window to pay I noticed the guy in the back making the sandwiches trying to scrape something off the bread. The cashier went over to help. They were laughing at what I don't know. We went home and ate a food. Not more than 10 minutes later we're rushing off to the bathroom. No more than 10 minutes after eating our food we both are running to the bathroom. I'm not sure what goes on in this place but I'll never eat here again. I used to love KFC until now. This restaurant needs to get people in there that care about serving customers food. It takes a special kind of person to mess with someone's food. This place isn't right.

Atmosphere: 3

Food: 1

Service: 3

Danna Gaytan

Terrible size of the pieces and very careless

Sylvia Beltran

Very bad service, they are more worry about to be in the back then to get your order in. When people came in and saw the big line they just walked out.

Food: 5

Service: 1

Renegade

Paid $4. for a small side of mashed potatoes. Got a 4oz cup with 1.5 oz of potatoes smothered in gravy. Went inside to ask for more potatoes and was told I ,"got what I ordered", with atttitide on the side. First time I've been to KFC in a while. Never again

Atmosphere: 1

Service: 1

Echo NightHorse

AFTER LEAVING MY REVIEW. NOTICED A MAJORITY OF THE REVIEWS ARE NEGATIVE. CUSTOMER SERVICE IS NON EXISTENT HERE. FOOD SUB PAR. YOUR LUCKY IF YOU GET WHAT YOU ORDER. SEEMS TO ME THIS PLACE NEEDS TO BE SHUT DOWN. EMPLOYEES COULD CARELESS IF YOUR FOOD OR SERVICE IS DECENT.
MY ORGINAL REVIEW:
My sister picked up a combo for me. Each time there was something wrong. With the drive as far as KFC is. Wasn't worth the extra drive to go back and fix it. This time, NO the breast in drumstick in the combo were dry. Lacking meat and breading. Called and spoke to the supervisor. She knew what order I was talking about. Stating the breast had alot of meat. NO, no apologies or accountability. I never leave reviews. Please check your order before leaving the window.

Food: 1

Service: 1

Claire Peluso

Horrible service. Do not go here. The cashier was rude and unhelpful when asking about my online order. All workers ignored me when I came back in to ask for assistance. Unfortunately, I did not get a chance to catch the name of the worker who I spoke to but they were working at 12:20pm on 12/11/24.

Randy

They never have anything. I wanted all traditional wings for our meal and they said that they can only give half original and half crispy because they were about to close in 45 minutes. Terrible customer service 5/18/24 9:12 pm not the first time.

Atmosphere: 1

Service: 1

Who Cares

Dried old food

Panuco Concordia , Sinaloa

Dried old food

Anonymous One

Dried old food

Younever Know

Dried old food

Jetta Russell

We were not treated very nicely when we placed our order. We asked a few questions and manager appeared to be put out. The place was empty at a hour they should have been busy. It's no wonder no one wants to return.

Atmosphere: 1

Food: 4

Service: 1

Kasi

This KFC is ridiculous. I ordered 12 counts nugget meals after I paid the person worked at the window told me it’s a 6 minute wait. I feel like he should have let me know before I paid but whatever so I said that’s ok. I pulled to the front to wait like I was instructed. 15 minutes goes by and nothing so I went inside to asked to make sure they haven’t forgotten out my food. The gentleman who took my order said yes it’s still coming. I was a little annoyed by this point because I wouldn’t have waited if I’d have known it was going to take this long since I have somewhere I needed to be (hence stopping by a fast food place which wasn’t fast at all). Anyway, I proceed to waited some more at this point it has been over 20 minutes so I asked again and asked for a refund. Turned out they haven’t even started my order because they have mistakenly gave my food away to someone else despite me being proactive by going inside the store to remind them but no no one caught the mistake and start making me another order. They refunded me after I asked. I expressed how ridiculous it was that I was there for almost 30 minutes with no food after I was told it was going to be 6 minutes, after I reminded them after 15 minutes of waiting. The lady at the counter have the audacity to sigh and said “oh my god” and walked away. It was very unprofessional of her. They should’ve handled the situation more professionally and should have compensate for the time that I’ve wasted. They didn’t even offer to rush a new order for me. What a shame! I’ll now stick with chick fil a because they would never!

Service: 1

Glo E

Chicken is good but pricey.

Atmosphere: 5

Food: 4

Service: 5

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