Panda Express
$ • Chinese, Fast Food
Hours:
708 Center Dr, San Marcos
(760) 739-8978
About Panda Express
Customers' Favorites
Two Pieces of Beef and Four Pieces of Broccoli
Build Your Own Plate - 2 Half Sides
Build Your Own Bigger Plate
White Steamed White Rice
Orange Chicken Chow Mein
Panda Express Reviews
Ratings
Menu
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Hours
| Monday | 9:30AM - 9:30PM |
| Tuesday | 9:30AM - 9:30PM |
| Wednesday | 9:30AM - 9:30PM |
| Thursday | 9:30AM - 9:30PM |
| Friday | 9:30AM - 10PM |
| Saturday | 9:30AM - 9:30PM |
| Sunday | 9:30AM - 9:30PM |
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Panda Express is a restaurant known for its cheerful and engaged team. Upon arriving, customers are greeted warmly and provided with updates on their orders. The staff is described as moving with purpose and enjoying their jobs. They take pride in their work, as demonstrated by the manager updating displays and the cook willingly helping the team. The restaurant is also praised for its inclusivity, with one customer noting its wheelchair accessibility.
In addition to their excellent customer service, Panda Express is recognized for kindness towards customers with disabilities. One customer, who had not been out in society for months after a car accident, was treated with kindness and patience by the staff. They were understanding of the customer's slow speech and trouble with the app, going above and beyond to make their experience positive.
The restaurant handles difficult situations well. A manager named Mireya managed a demanding customer situation professionally. However, another manager, Maricela, received feedback about not greeting customers warmly during a busy time, which created awkwardness. In contrast, staff member Cecilia was noted for being polite and enthusiastic while taking orders. Overall, Panda Express is a disability-friendly restaurant with a hardworking and kind team in a comfortable atmosphere. The location off of San Marcos Blvd is particularly appreciated for its friendly service and efficient handling of busy times, offering a variety of delicious food options and large portions.