Worst Starbucks in North County!!!! Went here again today giving them another chance and never again. If I pay $6.00 per drink I expect my drink to be made properly. This place never gets it right. Will drive across town where they know how to make drinks. Starbucks came up on consistency and this store has missed the mark. I'm writing corporate as well.
Diablito NorCal
Love it.
Atmosphere: 4
Food: 4
Service: 4
Anthony Albert
always have bad customer services at this location especially from this one blonde women. Always takes long to make one drink and builds up the line and always chatting with other employees. This girl needs proper training on making drinks and customer service. Always get my drink made incorrectly.
Gabin R
9/4/22 at 7am I arrived to pick a coffee with oatmeal milk instead she gave me a oatmeal milk cup with a grande coffee and charged me twice and charged me 3.95 for the oatmeal milk ???? on the side instead of adding it to my coffee ☕️. So I was charged twice. When I asked for a refund she said no because they charge 3.95 to sub for oatmeal milk so she would not give me a discount.This is the second time she’s been real difficult to deal with. I understand that we all have our bad days and sometimes life’s challenges can bring us down. However this cannot be acceptable anywhere and must be addressed as soon as possible and training must be given because you can’t start a day like this and you cannot treat any customer in this awful manner.Reply to Owner -Thank you for the reply and for reaching out me and my family have always been enjoyed Starbucks and will continue to do so but customer service can go along way specially at the start of the day.
Dietary restrictions: Oatmeal milk is charged at 3.95 if requested as a substitute.
619 OG
The drink was fantastic but tbe server had all the personality of a lawn chair. No Hello or Hi and no thank you or goodbye when I left. Doesn't seem happy to have that job. Terrible .
J.guadalupe Aguilar
Great service by Valeri..
Kimberly Orellana
I stopped in to grab some baby formula. They lock most up, so I grabbed the slip of paper from the baby isle and took to counter. Cashier sent bagger to go get it. Bagger comes back and says there’s none in the baby isle. We explained to him he had to go to where they lock it up. So he went to different cashier (in case mine was lying?). She sent him to go ask GM that handling cigarette counter by me. She didn’t even look at which formula I needed and just said “oh we’re out”. It was very clear I was a bother to them. They just wanted me to go away. So I did. And I will never return!
Stephen Paul
I will never come back to this location. A member of Management named "Mike" decided to make a threat to me about not ringing me out due to a situation that unfolded the previous day.
I was trying to be a good Samaritan and stop a thief from stealing. The situation escalated and words were exchanged between myself and the shoplifter. I used some vulgar words.
I apologized today to Mike for what unfolded. As I did that he decided to make that threat. That is absolutely not ok regardless even though I apologized before he made that threat. This is 100 percent unacceptable!
Worst Starbucks in North County!!!! Went here again today giving them another chance and never again. If I pay $6.00 per drink I expect my drink to be made properly. This place never gets it right. Will drive across town where they know how to make drinks. Starbucks came up on consistency and this store has missed the mark. I'm writing corporate as well.
Love it.
Atmosphere: 4
Food: 4
Service: 4
always have bad customer services at this location especially from this one blonde women. Always takes long to make one drink and builds up the line and always chatting with other employees. This girl needs proper training on making drinks and customer service. Always get my drink made incorrectly.
9/4/22 at 7am I arrived to pick a coffee with oatmeal milk instead she gave me a oatmeal milk cup with a grande coffee and charged me twice and charged me 3.95 for the oatmeal milk ???? on the side instead of adding it to my coffee ☕️. So I was charged twice. When I asked for a refund she said no because they charge 3.95 to sub for oatmeal milk so she would not give me a discount.This is the second time she’s been real difficult to deal with. I understand that we all have our bad days and sometimes life’s challenges can bring us down. However this cannot be acceptable anywhere and must be addressed as soon as possible and training must be given because you can’t start a day like this and you cannot treat any customer in this awful manner.Reply to Owner -Thank you for the reply and for reaching out me and my family have always been enjoyed Starbucks and will continue to do so but customer service can go along way specially at the start of the day.
Dietary restrictions: Oatmeal milk is charged at 3.95 if requested as a substitute.
The drink was fantastic but tbe server had all the personality of a lawn chair. No Hello or Hi and no thank you or goodbye when I left. Doesn't seem happy to have that job. Terrible .
Great service by Valeri..
I stopped in to grab some baby formula. They lock most up, so I grabbed the slip of paper from the baby isle and took to counter. Cashier sent bagger to go get it. Bagger comes back and says there’s none in the baby isle. We explained to him he had to go to where they lock it up. So he went to different cashier (in case mine was lying?). She sent him to go ask GM that handling cigarette counter by me. She didn’t even look at which formula I needed and just said “oh we’re out”. It was very clear I was a bother to them. They just wanted me to go away. So I did. And I will never return!
I will never come back to this location. A member of Management named "Mike" decided to make a threat to me about not ringing me out due to a situation that unfolded the previous day. I was trying to be a good Samaritan and stop a thief from stealing. The situation escalated and words were exchanged between myself and the shoplifter. I used some vulgar words. I apologized today to Mike for what unfolded. As I did that he decided to make that threat. That is absolutely not ok regardless even though I apologized before he made that threat. This is 100 percent unacceptable!
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