330 Bistro Bar & Grill

Abysmal service. Been in the place for over an hour and still don’t have my food! 20 minutes to get a menu, then another 10 to order. I have had 2 different plates of food brought out to me that were not mine! Unorganized! Seems like they can only handle one order at a time.

Atmosphere: 2

Service: 1

My experience here was a bit surreal. I walked into the restaurant at 8:20 p.m. there was a man and woman sitting at the bar chatting. Both had drinks in front of them. I sat down at my table and turned on my computer and waited for 13 minutes. I listened to the two chat at the bar. About ready to get up and go find out where the waiter was, the man got up from the bar and walked over to my table. I thought he was going to sit down with me, but instead he informed me that the restaurant was closed. He literally sat at the bar and drank and talked while I, the customer, sat less than 10 ft behind him waiting for his service. This establishment should be shut down. No establishment with such incompetent service should be allowed to handle food.

Bar is nice. Jesus is excellent and enjoyed a nice beverage after checking in. Unfortunately, the management here has recently decided this hotel “restaurant” is now just a bar. A Holiday Inn hotel that doesn’t serve any kind of breakfast at all let alone has no evening menu isn’t a “bistro” or “grill” at the Holiday Inn.

They closed early.

The restaurant here is awful. Takes an hour to get food. Cold coffee.

Excellent place ?

Atmosphere: 5

Food: 5

Service: 5

Apparently, a club wrap that is supposed to include turkey, ham, and bacon instead is turkey ham and bacon. What a joke. Eat anywhere else but here. Garbage. Update: the "Chef" verified that they were out of turkey. Eat a candy bar folks before you ever consider this place.

Atmosphere: 2

Food: 2

Service: 3

ANA served us at the Bistro....She is AMAZING! Not only was the food and atmosphere nice but Ana gave it that extra touch with her EXCELLENT service & beautiful smile!!! She made it a WOW for us, definitely recommend this place!!!

Atmosphere: 4

Food: 5

Service: 5

BBQ burger was awesome

The lady who served my dinner and my drink gives excellent service she was kindly, I will be back. This was Saturday May 7/22

On 1/5/22 I ordered 2 double Long Island iced teas to be delivered by room service and was charged $135.00. Of course I knew this was a mistake, so when I spoke to the manager GUSTAVO VALENCIA he was rude and upset that I asked to get a receipt so I can look at the charges. He said since I ordered a double Long Island I was charged double the price. I asked him even if it were a triple on no planet would I ever pay $135.00 for 2 drinks! He yelled at me and was irate that I called him on it and was writing so hard on the receipt that he tore the paper. I got my money back but, I will be writing corporate and making a complaint. I will be sure to write a review on every platform I can find about this guy. He has zero customer service skills and no business in the hospitality industry.

On 1/5/22 I ordered 2 double Long Island iced teas to be delivered by room service and was charged $135.00. Of course I knew this was a mistake, so when I spoke to the manager GUSTAVO VALENCIA he was rude and upset that I asked to get a receipt so I can look at the charges. He said since I ordered a double Long Island I was charged double the price. I asked him even if it were a triple on no planet would I ever pay $135.00 for 2 drinks! He yelled at me and was irate that I called him on it and was writing so hard on the receipt that he tore the paper. I got my money back but, I will be writing corporate and making a complaint. I will be sure to write a review on every platform I can find about this guy. He has zero customer service skills and no business in the hospitality industry.

Much better than a 3.1. Restaurant is small and was a bit cold on this day due to blowing A/C. The menu is what you would expect from an American restaurant. The staff were professional and friendly. The food was presented well and tasted great. On par with an Outback Steakhouse.

We had the included breakfast from our Holiday Inn stay. Everything was going great. I asked him the rules of the provided breakfast and he said 1 menu item and 1 drink. That was fair.

We enjoyed an amazing breakfast here and the service was excellent. The prices were reasonable and the dishes were plentiful. We also had some drinks at the bar in the evening. Overall the restaurant is located in the hotel which made it so convenient for us.