330 Bistro Bar & Grill

I could of went some place else if I had know how rude the waitress was. I came in to order for my family because we were in a rush to get to an appointment and she asked if I wanted something to drink. I said water. She went and poured water witht no ice and let it sit there. Then she started to fill the straw container. Then went to prepare for a to go order. Now about 5 minutes gone. Then someone else came in and she rushed over there to ask if he was ready to order. That is when I asked can I order? She snapped at me to give her a minute. I said I have been here a while. She snapped again, No You Haven't! My water still sitting there. She then took the other person's order and mine leaving the menue on the table
and asked the other person if he wanted ice, but not us.
When the food came she said one more omelet was coming. I said I didn't oder 1 more, but I ordered a side of scrambled egg. She snapped again again that it was coming. We got it and kept waiting until she finally bought us silverware to eat with. Never came back to see if we wated ketchup. more water or if everything was ok.
In fact, the order was wrong but we didn't want to have anymore interaction with her.
We put the credit card out for the check which didn't come
She did go to the other person who was at the counter and gave him the check. We waited and waited untillwe all got up and went to her because our ride was waiting outside. Of course, the other person was already gone. I can go to a lot of places to eat and probably never find someone as rude as her again. I don't need to pay for that. Definitely nor kid friendly.

Bad management and the morning server is not happy to be there. When you walk in, no one acknowledges you, and there is no sign if you should wait to be seated or find an open table. Don't bring the coffee you get from the lobby it is considered outside drink. I was given an attitude and was handled poorly when I had the coffee I got from the lobby.

Super cold in restaurant and empty, no customers. I ordered the 4 piece chicken tenders with fries. Hostess only had my order and I received 3 pieces with a tiny piece that is smaller than a chicken nugget. Did she not think I would notice?

Abysmal service. Been in the place for over an hour and still don’t have my food! 20 minutes to get a menu, then another 10 to order. I have had 2 different plates of food brought out to me that were not mine! Unorganized! Seems like they can only handle one order at a time.

Atmosphere: 2

Service: 1

My experience here was a bit surreal. I walked into the restaurant at 8:20 p.m. there was a man and woman sitting at the bar chatting. Both had drinks in front of them. I sat down at my table and turned on my computer and waited for 13 minutes. I listened to the two chat at the bar. About ready to get up and go find out where the waiter was, the man got up from the bar and walked over to my table. I thought he was going to sit down with me, but instead he informed me that the restaurant was closed. He literally sat at the bar and drank and talked while I, the customer, sat less than 10 ft behind him waiting for his service. This establishment should be shut down. No establishment with such incompetent service should be allowed to handle food.

Bar is nice. Jesus is excellent and enjoyed a nice beverage after checking in. Unfortunately, the management here has recently decided this hotel “restaurant” is now just a bar. A Holiday Inn hotel that doesn’t serve any kind of breakfast at all let alone has no evening menu isn’t a “bistro” or “grill” at the Holiday Inn.

They closed early.

The restaurant here is awful. Takes an hour to get food. Cold coffee.

Excellent place ?

Atmosphere: 5

Food: 5

Service: 5

Apparently, a club wrap that is supposed to include turkey, ham, and bacon instead is turkey ham and bacon. What a joke. Eat anywhere else but here. Garbage. Update: the "Chef" verified that they were out of turkey. Eat a candy bar folks before you ever consider this place.

Atmosphere: 2

Food: 2

Service: 3

ANA served us at the Bistro....She is AMAZING! Not only was the food and atmosphere nice but Ana gave it that extra touch with her EXCELLENT service & beautiful smile!!! She made it a WOW for us, definitely recommend this place!!!

Atmosphere: 4

Food: 5

Service: 5

BBQ burger was awesome

The lady who served my dinner and my drink gives excellent service she was kindly, I will be back. This was Saturday May 7/22

On 1/5/22 I ordered 2 double Long Island iced teas to be delivered by room service and was charged $135.00. Of course I knew this was a mistake, so when I spoke to the manager GUSTAVO VALENCIA he was rude and upset that I asked to get a receipt so I can look at the charges. He said since I ordered a double Long Island I was charged double the price. I asked him even if it were a triple on no planet would I ever pay $135.00 for 2 drinks! He yelled at me and was irate that I called him on it and was writing so hard on the receipt that he tore the paper. I got my money back but, I will be writing corporate and making a complaint. I will be sure to write a review on every platform I can find about this guy. He has zero customer service skills and no business in the hospitality industry.

On 1/5/22 I ordered 2 double Long Island iced teas to be delivered by room service and was charged $135.00. Of course I knew this was a mistake, so when I spoke to the manager GUSTAVO VALENCIA he was rude and upset that I asked to get a receipt so I can look at the charges. He said since I ordered a double Long Island I was charged double the price. I asked him even if it were a triple on no planet would I ever pay $135.00 for 2 drinks! He yelled at me and was irate that I called him on it and was writing so hard on the receipt that he tore the paper. I got my money back but, I will be writing corporate and making a complaint. I will be sure to write a review on every platform I can find about this guy. He has zero customer service skills and no business in the hospitality industry.