Baskin-Robbins
133 E 3rd Ave, San Mateo
(650) 348-2454
Recent Reviews
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Taste 5/5, Health 2/5, Location 5/5, Cleanliness 4/5, Value for money 4/5.
Atmosphere: 3
Food: 4
Service: 5
Customer service was great!
Atmosphere: 3
Food: 4
Service: 5
This place doesn’t take anything over $20 bill for payment. So when you’re buying ice cream that is so much money for a family of 5 and spending $40, make sure you don’t try to pay with a $50 bill. This is the stupidest thing I have ever heard. Will never come back to this place.
Thank you!) Only for customer restroom?. Is it a joke?
Atmosphere: 1
Food: 1
Service: 1
They take forever and they are rude as hell.
Food is decent but customer service is awful change in employee would be
Atmosphere: 3
Food: 4
Service: 1
I placed an order online for the Mario Cart birthday ice cream cake and the following morning the location owner called and notified me that they don’t have the little Mario Cart figurines and before calling me, he called 2 other BR franchises and they didn’t have the figurines either. But we didn’t give up and he had other ideas about who he can call to ask if they have them. He called all the way across the Bay. Ultimately he was able to find us the figurines and made everything so perfect! Thank you for your efforts! I really appreciate it and it made the birthday boy very very happy!
Atmosphere: 4
Food: 4
Service: 5
Last night went to get some ice cream, the lemon sorbet had a small fly?. Luckily I didn’t want that flavor but settled on lemon custard instead. Still… eww
Love this place.
No gloves, no hair nets, cases left open, watched employee use a plastic to go bag to put a topping on my kids ice cream. This place is not sanitary.
Restaurantji Recommends
No gloves, no hair nets, cases left open, watched employee use a plastic to go bag to put a topping on my kids ice cream. This place is not sanitary.
09/26/22. Gmaps says closed at 10. Got there at 9:25, lights on, door unlocked, and staff (two girls) yelled out they were closed. I just wanted a shake :(
only ONE staff during day...pretty unsafe for staff ....alone!
I mean...shouldn't there be at minimum two personnel per shift, safety?
Ice cream is great! With nuts and nougat, just fantastic!
Closed at 9:30 PM. GMaps said 10 PM.
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