Chipotle Mexican Grill
2019 Chess Dr, Foster City
(650) 539-3638
Recent Reviews
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Ridiculous portions, I ordered a bowl with rice beans corn and meat and it wasn't even filling half of the bowl, the place wasn't busy, only one table was occupied and all the other tables been filthy and sticky.
It's rare that I regret eating something but I do.
Atmosphere: 1
Food: 3
Service: 2
There is a guy who he said his. Name is Juan Carlos he was so rude he was not saying not to me I was waiting more Than 2 minutes and he don’t said to wait or hi nothing bad customer service less food I wait 7 minutes to get out of the place bad customer service here
Atmosphere: 1
Food: 1
Service: 1
service interesting…
Feel the same as others… the amount of food has been served less and less recently, as you can see from my picture. The staff of this location didn’t even fill it full at all…
Service: 1
Food was cold, building was dirty, and Staff was less than friendly.
Don't recommend.
Atmosphere: 2
Food: 2
Service: 2
Definitely skimp out on food when you order online. I weighed and you get ~15% less (could also be worker that day)
Atmosphere: 3
Food: 3
Service: 3
They act like they are rationing the meat. The meat ain’t coming out your paycheck hook a bro up.
Atmosphere: 5
Food: 5
Service: 1
They gave me such little food at this location. Like chipotle’s portions have been getting smaller but this time it has been unacceptable. They didn’t even fill it up all the way.
Atmosphere: 2
Food: 4
Service: 2
Ordered online, but the food was delayed and I initially received the wrong meal. They forgot to include my drink in the order and then told me they were out, offering one from the soda machine instead. On top of that, the portion size at this location was shockingly small — unlike anything I’ve seen at any other Chipotle.
Food: 2
Service: 1
The staff here took 1000 years just to scoop my guacamole.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Vary bad people work here so disrespectful
Atmosphere: 1
Food: 3
Service: 1
Service sucks
Atmosphere: 1
Food: 1
Service: 1
Every time I come here there’s less and less food in Your plate. The crisis is hitting very bad that the scoops are shaking, like music maracas.
Atmosphere: 3
Food: 1
Service: 1
I’ve given this Chipotle location four separate chances, and the same issue keeps happening: mobile orders are never ready on time no matter what the app says.
Even though the app consistently gives a 15 minute prep time, I’ve learned to give them extra time. I now arrive 20–25 minutes after placing my order, and still end up waiting another 20–30 minutes in-store.
Worse than the delay is the lack of professionalism. Staff never apologize or show urgency. When I ask about my order, I’m told to wait while they continue serving the in-store line. Only after the line is gone do they even start mobile orders.
It’s honestly much faster to just order in person, which defeats the purpose of the app they’re constantly marketing.
I’ve kept proof of every order with timestamps, so I hope management doesn’t try to dismiss this as a one-time issue, if they even care.
It’s clearly a consistent problem at this location.
Disappointing experience for a brand that claims to prioritize digital convenience.
Atmosphere: 1
Food: 3
Service: 1
I always love this Chipotle location but was disappointed this evening.
I arrived around 8:40P.M to order a steak bowl and guac and chips. There was a nice girl with blonde hair who was making my bowl. At the start of my order, she mentioned there is no guac for the rest of the night. Once she finished making my bowl, she passed it off to the register.
I waited patiently as I could see the girl working the register, Magalie, grabbing guac from a container in the back area and place it inside of a to-go order bag.
I didn't appreciate being lied to, and I couldn't understand how a restaurant that closes at 11:00P.M will not have guac for the rest of the evening. There were still 2 hours left prior to the store closing for the evening.
Next time the workers want to lie to customers, I advise them to hide it better.
Atmosphere: 5
Food: 5
Service: 2
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