Every time I come here there’s less and less food in Your plate. The crisis is hitting very bad that the scoops are shaking, like music maracas.
Atmosphere: 3
Food: 1
Service: 1
Omar
I’ve given this Chipotle location four separate chances, and the same issue keeps happening: mobile orders are never ready on time no matter what the app says.
Even though the app consistently gives a 15 minute prep time, I’ve learned to give them extra time. I now arrive 20–25 minutes after placing my order, and still end up waiting another 20–30 minutes in-store.
Worse than the delay is the lack of professionalism. Staff never apologize or show urgency. When I ask about my order, I’m told to wait while they continue serving the in-store line. Only after the line is gone do they even start mobile orders.
It’s honestly much faster to just order in person, which defeats the purpose of the app they’re constantly marketing.
I’ve kept proof of every order with timestamps, so I hope management doesn’t try to dismiss this as a one-time issue, if they even care. It’s clearly a consistent problem at this location.
Disappointing experience for a brand that claims to prioritize digital convenience.
Atmosphere: 1
Food: 3
Service: 1
Miss Ashley
I always love this Chipotle location but was disappointed this evening.
I arrived around 8:40P.M to order a steak bowl and guac and chips. There was a nice girl with blonde hair who was making my bowl. At the start of my order, she mentioned there is no guac for the rest of the night. Once she finished making my bowl, she passed it off to the register.
I waited patiently as I could see the girl working the register, Magalie, grabbing guac from a container in the back area and place it inside of a to-go order bag.
I didn't appreciate being lied to, and I couldn't understand how a restaurant that closes at 11:00P.M will not have guac for the rest of the evening. There were still 2 hours left prior to the store closing for the evening.
Next time the workers want to lie to customers, I advise them to hide it better.
Atmosphere: 5
Food: 5
Service: 2
Hruthika Reddy
Food was good and fresh. The place is well maintained and clean.
Atmosphere: 5
Food: 5
Service: 4
Hana Estalilla
Chipotle has always been stingy with its portion sizes, increasingly so in recent years… but wow, this is something else.
I still enjoyed it nonetheless. The rice, meat, everything, is really tasty. I just think you deserve more for what you pay. I really want to like Chipotle, but it is deserving of only 3 stars. Other than the food, the atmosphere can be comfortable but the tables are not always clean. The service also varies, but I usually don’t have any problems. Overall, 3/5.
Atmosphere: 3
Food: 4
Service: 3
Norm Nielsen
If you like undersized burritos, chips without salt, and missing menu items, oh and don't forget the staff that gave up years ago; then go here.
Food: 1
Service: 1
Ivan Chu
Food portion size at this location is tiny. Chipotle had a ‘Tat’ promo yesterday. Staff claimed portion was small because of the promo. Don’t participate in the promo and short change customers.
Atmosphere: 3
Food: 2
Service: 3
Chris S
The serving sizes were not evenly proportioned even though we ordered the same items. I asked for brown rice and I barely got one spoonful of rice yet the other proportion had mostly guac. When I entered they didn’t acknowledge me and had their head down when multiple customers were waiting in line waiting and staring. They were too busy doing online orders and and not aknowledging customers. I’m sure chipotle has service training. The management needs to at least knowledge the customers waiting in line. We pay a premium for this service. On top of that the steak was cold. Get it together. This was the worst experience I’ve ever experience at any chipotle location or franchise.
a lot of rise and lettuce but proteins don’t put enough chicken or cheese
Atmosphere: 2
Food: 4
Service: 3
Easton Szerenyi
Obviously Chipotle has small portions but today I actually got good portion sizes. The worker there was super nice. Man the prices are crazy two bowls for 25 dollars is crazy. At least both had a good portion, the atmosphere was good
Atmosphere: 4
Food: 4
Service: 5
Nikolay Tolmachev
This is a typical Chipotle restaurant. Food was good and fresh. Restaurant seems to be well maintained and clean. Staff is nice and friendly. I recommend this location.
Parking lot is very busy, as there is bunch of other restaurants in the same building and it's colocated on the Home Depot parking lot - lots of cars getting in and out, parking is not easy.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Guacamole, Steak Bowl
Lauren Joslyn
Very impressed with the cleanliness of this restaurant, the food was fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
shiny
Service can be kind of bad; walk in and wait 5-10 minutes while they make 6 mobile orders. You’re at the counter not acknowledged etc while they continue to just make mobile orders.
Ended up just walking out and getting Panda Express next door
Vary bad people work here so disrespectful
Atmosphere: 1
Food: 3
Service: 1
Service sucks
Atmosphere: 1
Food: 1
Service: 1
Every time I come here there’s less and less food in Your plate. The crisis is hitting very bad that the scoops are shaking, like music maracas.
Atmosphere: 3
Food: 1
Service: 1
I’ve given this Chipotle location four separate chances, and the same issue keeps happening: mobile orders are never ready on time no matter what the app says.
Even though the app consistently gives a 15 minute prep time, I’ve learned to give them extra time. I now arrive 20–25 minutes after placing my order, and still end up waiting another 20–30 minutes in-store.
Worse than the delay is the lack of professionalism. Staff never apologize or show urgency. When I ask about my order, I’m told to wait while they continue serving the in-store line. Only after the line is gone do they even start mobile orders.
It’s honestly much faster to just order in person, which defeats the purpose of the app they’re constantly marketing.
I’ve kept proof of every order with timestamps, so I hope management doesn’t try to dismiss this as a one-time issue, if they even care.
It’s clearly a consistent problem at this location.
Disappointing experience for a brand that claims to prioritize digital convenience.
Atmosphere: 1
Food: 3
Service: 1
I always love this Chipotle location but was disappointed this evening.
I arrived around 8:40P.M to order a steak bowl and guac and chips. There was a nice girl with blonde hair who was making my bowl. At the start of my order, she mentioned there is no guac for the rest of the night. Once she finished making my bowl, she passed it off to the register.
I waited patiently as I could see the girl working the register, Magalie, grabbing guac from a container in the back area and place it inside of a to-go order bag.
I didn't appreciate being lied to, and I couldn't understand how a restaurant that closes at 11:00P.M will not have guac for the rest of the evening. There were still 2 hours left prior to the store closing for the evening.
Next time the workers want to lie to customers, I advise them to hide it better.
Atmosphere: 5
Food: 5
Service: 2
Food was good and fresh. The place is well maintained and clean.
Atmosphere: 5
Food: 5
Service: 4
Chipotle has always been stingy with its portion sizes, increasingly so in recent years… but wow, this is something else.
I still enjoyed it nonetheless. The rice, meat, everything, is really tasty. I just think you deserve more for what you pay. I really want to like Chipotle, but it is deserving of only 3 stars. Other than the food, the atmosphere can be comfortable but the tables are not always clean. The service also varies, but I usually don’t have any problems. Overall, 3/5.
Atmosphere: 3
Food: 4
Service: 3
If you like undersized burritos, chips without salt, and missing menu items, oh and don't forget the staff that gave up years ago; then go here.
Food: 1
Service: 1
Food portion size at this location is tiny. Chipotle had a ‘Tat’ promo yesterday. Staff claimed portion was small because of the promo. Don’t participate in the promo and short change customers.
Atmosphere: 3
Food: 2
Service: 3
The serving sizes were not evenly proportioned even though we ordered the same items. I asked for brown rice and I barely got one spoonful of rice yet the other proportion had mostly guac. When I entered they didn’t acknowledge me and had their head down when multiple customers were waiting in line waiting and staring. They were too busy doing online orders and and not aknowledging customers. I’m sure chipotle has service training. The management needs to at least knowledge the customers waiting in line. We pay a premium for this service. On top of that the steak was cold. Get it together. This was the worst experience I’ve ever experience at any chipotle location or franchise.
Restaurantji Recommends
a lot of rise and lettuce but proteins don’t put enough chicken or cheese
Atmosphere: 2
Food: 4
Service: 3
Obviously Chipotle has small portions but today I actually got good portion sizes. The worker there was super nice. Man the prices are crazy two bowls for 25 dollars is crazy. At least both had a good portion, the atmosphere was good
Atmosphere: 4
Food: 4
Service: 5
This is a typical Chipotle restaurant. Food was good and fresh. Restaurant seems to be well maintained and clean. Staff is nice and friendly. I recommend this location.
Parking lot is very busy, as there is bunch of other restaurants in the same building and it's colocated on the Home Depot parking lot - lots of cars getting in and out, parking is not easy.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Guacamole, Steak Bowl
Very impressed with the cleanliness of this restaurant, the food was fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
Service can be kind of bad; walk in and wait 5-10 minutes while they make 6 mobile orders. You’re at the counter not acknowledged etc while they continue to just make mobile orders.
Ended up just walking out and getting Panda Express next door
Atmosphere: 3
Food: 3
Service: 1
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