I'm not going back. Ordered online for pickup. The line was out the door. They had at least 7 working the behind counter. Packed at least 12 people inside waiting everywhere. I asked the lady at the register for my order under my name. She told me they haven't started it yet as they are 30 mins behind. I said well my pickup time is 12:30pm and it's 1:45pm so it's been 45 mins. She then said I don't know and proceeded to look like she needed a serious break from the insanity of sandwich making. I turned to the front door which was just 2 steps behind me and saw a bag on a metal rack. Unbelievably it had my name on it. And more Unbelievably the register lady rining up the orders didn't know this at all. I used to own a cafe in downtown SF and I know busy. But more importantly I knew all aspects of my restaurant. Jersey Mike's really needs to make some changes. No stars for service. Not even one.
Atmosphere: 2
Food: 3
Michelle Aroko
Very nice and friendly location. Workers knew all the ingredients and were not stingy!
Atmosphere: 5
Service: 5
Ryan Sprangers
We stop here often and the food is always great, which I have come to expect from all Jersey Mike’s. Same with the staff, but I’ll give a shout out to this group tonight. Stopped in with my family to eat and when we were finishing our sandwiches they brought over a cookie for each of our 3 kids.
Atmosphere: 4
Food: 5
Service: 5
Matthew McCord
Best sandwich. I look forward to this at least once a month. #8 with red pepper spread!
Atmosphere: 5
Food: 5
Service: 5
Nichole Solis
Seriously the best sandwich shop around! All the other sandwich chains don't even come close to Jersey Mikes. My favorites are the Jersey Shore Favorite, Italian and the Super Sub. Make it the Jersey Mike's way & add mayo & mustard. The Hot Chopped Pepper Relish is a great add on too.
Atmosphere: 4
Food: 5
Service: 5
Tyrone C
To-go experience: My first time here and I decided to go with the turkey provolone sandwich. The Club Supreme is probably their most popular, but this one looked a bit healthier and still delicious. We got the extra-large size, which is a great value if you’re sharing with another person, as it’s cut into four small, easy-to-eat sections.
I love how the meat is sliced and how finely the lettuce is shredded. Most sandwiches come with olive oil, red wine vinaigrette, oregano, salt, onion, tomato, and lettuce. There’s a variety of breads, but I recommend the rosemary Parmesan for a nice touch. Gluten-free is available for an extra charge of about $2.
Overall, these aren’t the best sandwiches in the world, but it definitely hit the spot and was good enough to make me want to come back. I also hear the brownies and cookies are pretty good.
Inside, it’s your typical sandwich shop—not too different from a Subway. A few seats if you want to eat inside. The guy who helped me was nice and got my order ready pretty quickly. The line was only a few people when we walked in. Also, parking was fairly difficult when I arrived. Maybe just a one off though.
Atmosphere: 3
Food: 4
Service: 5
M S
These guys get it right!! Nice Hoagie
Atmosphere: 5
Food: 5
Service: 5
Jehovahs Angel
The customer service was very friendly.(Black dude hooked it up🤣)The sandwich was better than last time I had it.❤️ It was hot and fresh. I got the philly cheese steak sandwich on that rosemary Parmesan roll with provolone cheese. I added Jalapeno kettle cooked chips and a drink ❤️👌🏾
Atmosphere: 5
Food: 5
Service: 5
Trey Delaplaine
Today was my first time trying Jersey Mikes. I have heard mixed things, but I know some people love it. I went today and tried the Big Kahuna cheesesteak. Honestly, great cheesesteak. Super cheesy how I like em, the meat tasted good too. Tried the rosemary parm bread and enjoyed it. The only reason this isn't a 5 star review is because I got a jalapeño stem in my sandwich 😭 Its big too, I am not sure how it was missed. Or maybe someone thought you eat that part? But its super hard, I couldn't even bite through it. You guys should be more careful about that. Regardless, I loved the cheesesteak so I'll be back. Hopefully next time I can update this to a higher score.
Atmosphere: 4
Food: 4
Service: 4
Charles Stephenson
I walked in to order a sandwich. There were three people behind the counter and no other customers in the store. No one acknowledged my presence, or let me know they would be with me in a moment. After approximately 3 minutes I walked out. Won't be back.
Ordered two sandwiches and the service was a mess from start to finish. I had to repeat my order multiple times, and again at the register — to the same person who took it originally. One sandwich came out quickly, but they completely forgot about the second one. After waiting a long time, I had to remind them again, and when they finally made it, the order was totally wrong — missing all the toppings, missing some of the meat, and they added cheese even though I specifically said no cheese.
I didn’t realize the mistakes until I got home and had to go back to have it remade. Overall, the staff seemed disorganized. Definitely not worth the time or frustration.
Service: 1
Lindsey Xu
The staff were all very friendly and super sweet! Everything was freshly made, and the flavors were great!
Atmosphere: 5
Food: 5
Service: 5
Sam Sam
nice people work here! i always get the same Mikes Way Turkey Provolone with extra everything!! they are soo generous too. i like its next to caltrain amd the bus its a convenient location.
Atmosphere: 5
Food: 5
Service: 5
Stephany Crestwood
Really nice and helpful staff and the sandwiches are super yummy!
I'm not going back. Ordered online for pickup. The line was out the door. They had at least 7 working the behind counter. Packed at least 12 people inside waiting everywhere. I asked the lady at the register for my order under my name. She told me they haven't started it yet as they are 30 mins behind. I said well my pickup time is 12:30pm and it's 1:45pm so it's been 45 mins. She then said I don't know and proceeded to look like she needed a serious break from the insanity of sandwich making. I turned to the front door which was just 2 steps behind me and saw a bag on a metal rack. Unbelievably it had my name on it. And more Unbelievably the register lady rining up the orders didn't know this at all. I used to own a cafe in downtown SF and I know busy. But more importantly I knew all aspects of my restaurant. Jersey Mike's really needs to make some changes. No stars for service. Not even one.
Atmosphere: 2
Food: 3
Very nice and friendly location. Workers knew all the ingredients and were not stingy!
Atmosphere: 5
Service: 5
We stop here often and the food is always great, which I have come to expect from all Jersey Mike’s. Same with the staff, but I’ll give a shout out to this group tonight. Stopped in with my family to eat and when we were finishing our sandwiches they brought over a cookie for each of our 3 kids.
Atmosphere: 4
Food: 5
Service: 5
Best sandwich. I look forward to this at least once a month. #8 with red pepper spread!
Atmosphere: 5
Food: 5
Service: 5
Seriously the best sandwich shop around! All the other sandwich chains don't even come close to Jersey Mikes. My favorites are the Jersey Shore Favorite, Italian and the Super Sub. Make it the Jersey Mike's way & add mayo & mustard. The Hot Chopped Pepper Relish is a great add on too.
Atmosphere: 4
Food: 5
Service: 5
To-go experience:
My first time here and I decided to go with the turkey provolone sandwich. The Club Supreme is probably their most popular, but this one looked a bit healthier and still delicious. We got the extra-large size, which is a great value if you’re sharing with another person, as it’s cut into four small, easy-to-eat sections.
I love how the meat is sliced and how finely the lettuce is shredded. Most sandwiches come with olive oil, red wine vinaigrette, oregano, salt, onion, tomato, and lettuce. There’s a variety of breads, but I recommend the rosemary Parmesan for a nice touch. Gluten-free is available for an extra charge of about $2.
Overall, these aren’t the best sandwiches in the world, but it definitely hit the spot and was good enough to make me want to come back. I also hear the brownies and cookies are pretty good.
Inside, it’s your typical sandwich shop—not too different from a Subway. A few seats if you want to eat inside. The guy who helped me was nice and got my order ready pretty quickly. The line was only a few people when we walked in. Also, parking was fairly difficult when I arrived. Maybe just a one off though.
Atmosphere: 3
Food: 4
Service: 5
These guys get it right!! Nice Hoagie
Atmosphere: 5
Food: 5
Service: 5
The customer service was very friendly.(Black dude hooked it up🤣)The sandwich was better than last time I had it.❤️ It was hot and fresh. I got the philly cheese steak sandwich on that rosemary Parmesan roll with provolone cheese. I added Jalapeno kettle cooked chips and a drink ❤️👌🏾
Atmosphere: 5
Food: 5
Service: 5
Today was my first time trying Jersey Mikes. I have heard mixed things, but I know some people love it. I went today and tried the Big Kahuna cheesesteak. Honestly, great cheesesteak. Super cheesy how I like em, the meat tasted good too. Tried the rosemary parm bread and enjoyed it. The only reason this isn't a 5 star review is because I got a jalapeño stem in my sandwich 😭 Its big too, I am not sure how it was missed. Or maybe someone thought you eat that part? But its super hard, I couldn't even bite through it. You guys should be more careful about that. Regardless, I loved the cheesesteak so I'll be back. Hopefully next time I can update this to a higher score.
Atmosphere: 4
Food: 4
Service: 4
I walked in to order a sandwich. There were three people behind the counter and no other customers in the store. No one acknowledged my presence, or let me know they would be with me in a moment. After approximately 3 minutes I walked out. Won't be back.
Service: 1
Restaurantji Recommends
Ordered two sandwiches and the service was a mess from start to finish. I had to repeat my order multiple times, and again at the register — to the same person who took it originally. One sandwich came out quickly, but they completely forgot about the second one. After waiting a long time, I had to remind them again, and when they finally made it, the order was totally wrong — missing all the toppings, missing some of the meat, and they added cheese even though I specifically said no cheese.
I didn’t realize the mistakes until I got home and had to go back to have it remade. Overall, the staff seemed disorganized. Definitely not worth the time or frustration.
Service: 1
The staff were all very friendly and super sweet! Everything was freshly made, and the flavors were great!
Atmosphere: 5
Food: 5
Service: 5
nice people work here! i always get the same Mikes Way Turkey Provolone with extra everything!! they are soo generous too. i like its next to caltrain amd the bus its a convenient location.
Atmosphere: 5
Food: 5
Service: 5
Really nice and helpful staff and the sandwiches are super yummy!
Won the lottery in this establishment.
Atmosphere: 5
Food: 5
Service: 5
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