Papa Johns Pizza
9 43rd Ave, San Mateo
(650) 570-7272
Recent Reviews
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Over the years, I have ordered pizza from this place countless times and have never been disappointed. The staff are friendly and the food is always with mouth-watering aroma upon arrival. The pizzeria is my go-to whenever we need to make a quick decision about what to eat.
Atmosphere: 5
Food: 5
Service: 5
The people that work their are the best đ
Atmosphere: 5
Food: 5
Service: 5
If you want to pick up something will keep on delaying your for no reason!
Atmosphere: 1
Food: 1
Service: 1
the manager is rude
Service: 1
Quick and yummy. Take out was ready in under 20 minutes.
Atmosphere: 5
Food: 5
Service: 5
The truth is not so good
Atmosphere: 3
Food: 3
Service: 3
Dealing loudly with people is unethical
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Garlic Fingers
The truth is not so good
Atmosphere: 3
Food: 3
Service: 3
I will only be able to Rate & Review my experience at this Papa John's based on the X (-10 visits since Jan. 2023) amount of times I've walked in here to pick up a Delivery (DrDash & UberEats) .I will def say that they have always been Quick & Complete every order they've handed to me without any regrets.I have seen a huge improvement on the Customer Service aspect of the establishment ever since Jan.2023 by NOWADAYS getting greeted w/an inviting smile & welcoming attitude and "Hello or How is it going" vs.a rude "Can I help u.... " or The Chirping of Crickets, etc. from whomever is working the register & handling the hand off.??Thank You !!!!! ??(if U've had an opportunity to see My other reviews YET?)You will notice in "My Top 3" that initial interaction is valued at #1 or #2 because All of Us knows when walking into a restaurant or smaller grocery store and You are NOT acknowledged (within at most 15 sec 's) due to employees too busy mingling amongst each other it is not going to be instant 360 & Exit but it definitely does highly affect the End result of your visit & importantly whether U may or U may not want to revisit going forward.It's unfortunate I do not receive orders more frequently from this PJs (which is centrally located on El Camino w/equally short distance to S.Mateo/FosterCity/S.Carlos).Maybe that'll change soon enough, especially since They are the only one w/fast, reliable, worth the $ versus the other somehow still surviving* restaurants in that one block length Strip. (*My opinion only,not the public)â Side Notes-?? Dine In not avail. But Quick Pick Up &No Wait delivery w/ DD & UE.?? Variety of beverages & sizes exceeds competition (pizza establishments).?? Friendly Service.?? Receive exactly what ordered.?? Many options for sides.?? Who needs weekly promo flyers & excessive advertising if-"Satisfaction of Hunger is achieved through Quality vs. quantity nor sacrificing fulfilling Taste for blandnesswhile respectively remaining frugal......as We All should !!!"
Vegetarian options: Being that there are many sub categories within this multi-defined word, My rec is to flip through online or call them to narrow down & receive the options accommodating to your personal & customized likings whether vegetarian or restricted from certain meats or allergies to specific ingredients. ??
Dietary restrictions: ?-See Above
Parking: ?Way more than to be concerned about ?
Kid-friendliness: ?
Wheelchair accessibility: âż?
Atmosphere: 5
Service: 5
This creepy store owner(or maybe employee according to other reviews) harasses anyone parking in front of his store and threats to call tow truck, although it is public street parking.
Restaurantji Recommends
I will never go back to this Papa Johns Pizza. Terrible service and very bad experience with the employee!
Atmosphere: 1
Food: 1
Service: 1
I will never go back to this Papa Johnâs and you shouldnât either unless you wanna risk encountering or having your pizza made by this employee who is the literal personification of the word grimey. I pulled up to ask him if I could park in this spot where he was smoking and he proceeded to say no, call me âsweetheartâ a few times, and comment on my car/my belongings inside of it like an absolute creep. FYI this location is in a plaza and there is no signage that designates spots for specific businesses.
Atmosphere: 1
Food: 3
Service: 1
Per the other most recent review: avoid this place. The employee pictured is a genuine creep. He stands in front of the store harassing passerbyâs and chain smoking all day long. This has been occurring for a few weeks now and I have witnessed this happen unprovoked to several other people as well. I couldnât even imagine letting him prepare my food. Do your self a favor and stay far away. Thereâs plenty of better pizza in the area anyway.
Atmosphere: 1
Food: 1
Service: 1
The guy working there has a serious attitude problem and was a massive annoyance to work with. Would recommend other
Atmosphere: 2
Food: 1
Service: 1
Rude staff
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