Rude employee! The one who calls ur orders she was already mad !! And I asked to change the cap for my coffee she says do it urself!! Very unprofessional and I was in hurry or else I would make her to do her job correctly.
Service: 1
Sam Wong
Slow, I've nv waited tis long b4 at a Starbucks..... 15 to 20 mins.
Parking: Street parking also
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Blueberry Streusel Muffin
Abdul Mutalib Latifiy
I was waiting here for 15 minutes in the line till I gave my order to lady, Before I put my order one person cut the line I asked him excuse me u have to go the line I m waiting here for 15 minutes very nicely. Unfortunately they gave the person their coffee before me Since He was permanent customer.
Food: 1
Service: 1
Gus Sol
Staff is always cordial and attentive. Love their coffee.
Atmosphere: 5
Food: 5
Service: 5
Cathy Steffen
Purchased iced coffee. Asked them to throw it in the blender. They added the syrup for the blended frapacino which I did not want and it made it too sweet.
Atmosphere: 4
Food: 3
Service: 3
Angela Brown
My favorite place to get coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Frozen Tropical Citrus Iced Energy with Strawberry Puree, Plain Bagel, Pour Over, French Press
Danielle Ripaldi
Rude employees. When you ask questions about your order, they give you a condescending response. They also have no shame in talking about customers while they’re still in the store. Also, they don’t seem to know how their mobile order system should work. The wait time can be 20 minutes for a mobile order. When the app says it’s ready, it’s not actually ready in store. When you arrive to pick up your order, they expect you to wait in the store until your name is called. Management needs to look into training the baristas in customer service and logistics.
Atmosphere: 1
Food: 3
Service: 1
Saugat Roy
It's a standard Starbucks, nothing fancy, good plane to take a meeting while doing coffee
Atmosphere: 4
Food: 3
Service: 4
Alles Zusammen
The location has loud music in background, not great for remote work or meeting. Baristas are overall fine . Also, limited parking in compound, little or none street parking available.
I understand that it is a promo day but I waited 25 more minutes for a coffee, the goat was very fast but they could treat someone else he alone can'
Atmosphere: 4
Food: 5
Service: 3
Roxana Yanez
This Starbucks has to be the worst Starbucks in San Mateo. I don't know who the girl's name was but today is February 13th and it's 12:44 p.m. and the girl that worked there picked up the phone and told me that I could not change my order and then she cussed at me and hung up the phone. When I tried to call back she did not answer so I hung up and I called again and then she picked up the phone and said you can call corporate if you keep calling here this is harassment and then hung up on me again. All because I wanted to change my order she must be some disgusting lazy person that hates her job if I were you I would not get my Starbucks here.
Jacqueline Jackson
So busy. Horrible parking. Slow service. Long wait.
Atmosphere: 2
Food: 3
Service: 3
Amit Saini
Depressing Starbucks. It is never clean. Homeless/transient people have started take shelter here on the sofas and no one says anything. Store manager must be sleeping.
Rude employee! The one who calls ur orders she was already mad !! And I asked to change the cap for my coffee she says do it urself!! Very unprofessional and I was in hurry or else
I would make her to do her job correctly.
Service: 1
Slow, I've nv waited tis long b4 at a Starbucks..... 15 to 20 mins.
Parking: Street parking also
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Blueberry Streusel Muffin
I was waiting here for 15 minutes in the line till I gave my order to lady, Before I put my order one person cut the line I asked him excuse me u have to go the line I m waiting here for 15 minutes very nicely.
Unfortunately they gave the person their coffee before me Since He was permanent customer.
Food: 1
Service: 1
Staff is always cordial and attentive. Love their coffee.
Atmosphere: 5
Food: 5
Service: 5
Purchased iced coffee. Asked them to throw it in the blender. They added the syrup for the blended frapacino which I did not want and it made it too sweet.
Atmosphere: 4
Food: 3
Service: 3
My favorite place to get coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Frozen Tropical Citrus Iced Energy with Strawberry Puree, Plain Bagel, Pour Over, French Press
Rude employees. When you ask questions about your order, they give you a condescending response. They also have no shame in talking about customers while they’re still in the store. Also, they don’t seem to know how their mobile order system should work. The wait time can be 20 minutes for a mobile order. When the app says it’s ready, it’s not actually ready in store. When you arrive to pick up your order, they expect you to wait in the store until your name is called. Management needs to look into training the baristas in customer service and logistics.
Atmosphere: 1
Food: 3
Service: 1
It's a standard Starbucks, nothing fancy, good plane to take a meeting while doing coffee
Atmosphere: 4
Food: 3
Service: 4
The location has loud music in background, not great for remote work or meeting. Baristas are overall fine . Also, limited parking in compound, little or none street parking available.
Atmosphere: 3
Food: 3
Service: 4
Especially nice service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Restaurantji Recommends
I understand that it is a promo day but I waited 25 more minutes for a coffee, the goat was very fast but they could treat someone else he alone can'
Atmosphere: 4
Food: 5
Service: 3
This Starbucks has to be the worst Starbucks in San Mateo. I don't know who the girl's name was but today is February 13th and it's 12:44 p.m. and the girl that worked there picked up the phone and told me that I could not change my order and then she cussed at me and hung up the phone. When I tried to call back she did not answer so I hung up and I called again and then she picked up the phone and said you can call corporate if you keep calling here this is harassment and then hung up on me again. All because I wanted to change my order she must be some disgusting lazy person that hates her job if I were you I would not get my Starbucks here.
So busy. Horrible parking. Slow service. Long wait.
Atmosphere: 2
Food: 3
Service: 3
Depressing Starbucks. It is never clean. Homeless/transient people have started take shelter here on the sofas and no one says anything. Store manager must be sleeping.
Atmosphere: 1
Service: 1
Good environment
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