Excellent place to crag a cup of joe in a very positive and safe environment. Extremely nice people here Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Harry 林熙宇 Lam
Great experience and staff
Atmosphere: 5
Food: 5
Service: 5
Just Dot
Great experience, highly recommend this place. Their quality of drinks exceed your average starbucks, and the staff member named Julianna was really nice and efficient at their service.
Atmosphere: 5
Food: 5
Service: 5
brenda
Ordered a drink from here and it was good but my biggest complaint is the rude barista. Cold drinks usually come in clear plastic cups, I saw my drink and it was in a hot cup so naturally I asked about it. She looked so pissed I asked 🤣. She looked at me as if I was stupid and bluntly said “ITS ICED.” And I responded with oh you guys just ran out of the other cups? And she just ignored me and walked away. What do you expect though if you give me a hot cup for my iced drink. Crazy. Her name was Julianne as mentioned in the other negative reviews!
After getting some work done, I got thirsty and asked if I could have an iced water. She asked me “did you order something from us?” Like did you already forget how rude you were to me??? Please work on your customer service. It’ll bring you a long way young one.
Atmosphere: 4
Food: 5
Service: 1
Ellie Agustin
I came here today Easter Day 4/20/2025 to get a drink, the cashier named Juliana get my order shes not friendly at all I am smiling at her but she never smile back to me, she even make face when I told her put a little caramel drizzle in my drink. But the ambiance there is good and the OTHER employee who made my drink is good and she's really nice and smile bac to me.
Atmosphere: 4
Food: 4
Service: 1
Maverick Stevens
Got a sandwich there tasted like pure lameness
Atmosphere: 4
Food: 1
Service: 5
Megan Wong
The service was nice, but it was super busy, and the staff seemed severely backed up. There was only one person making drinks, which caused delays. They really need to do better with scheduling to handle the rush more efficiently.
Messy store, bland and uncomfortable store set up. Please bring back the old statbucks.
Atmosphere: 1
Food: 4
Service: 4
อธิวัฒน์ เสียงลิบหิรัญ
I ordered a large cappuccino but I felt that the amount given was very little, almost the same as the amount of a medium. I buy Starbucks everyday, I know how much a large should weigh, if that's the case, why should I pay for a large when I get the same amount as a small? It's ridiculous for the amount compared to the price I paid.
khayla doodoo
Terrible service. My last time i was here my drink was WATERED down. Today i got 2 bagels, and 2 drinks. Cashier didnt even ask if i wanted cream cheese. Who eats a bagel without cream cheese? I thought they would always ask because in other starbucks i go to, they ask. When we went back to ask for some, the cashier looked very annoyed. Also, they didnt give us our other drink that we ordered very clearly. Place is also dirty. I dont think i will be coming here again.
Atmosphere: 2
Food: 2
Service: 1
Kristina Ciampi
Hi, I don’t know where to route my message but I have a complaint about a drink that I just picked up at the Starbucks in San Mateo near target shopping center. I got a pumpkin chai with the pumpkin cold foam on top or at least that’s what I was supposed to get. I believe they made me either a regular chai with pumpkin cold foam on top and I went to get the right one and got a pumpkin cold brew with extra extra sweetener and cold foam on top. When I asked the girl if she knew the pumpkin chai was that was right up on the menu she said she was confused. I get this drink every day in the morning at a different Starbucks, I know what it should taste like, and these drinks are not cheap. there’s no excuse for this and I didn’t want to complain and risk them spitting in it so I left it on the counter and told them they did it wrong again. That’ll be the last time I Come to this Starbucks. Staff was CLUELESS!!!
Excellent customer service
Atmosphere: 5
Service: 5
They stopped serving water
I ordered a flat white. Friendly service.
Atmosphere: 4
Service: 4
Excellent place to crag a cup of joe in a very positive and safe environment. Extremely nice people here Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Great experience and staff
Atmosphere: 5
Food: 5
Service: 5
Great experience, highly recommend this place. Their quality of drinks exceed your average starbucks, and the staff member named Julianna was really nice and efficient at their service.
Atmosphere: 5
Food: 5
Service: 5
Ordered a drink from here and it was good but my biggest complaint is the rude barista. Cold drinks usually come in clear plastic cups, I saw my drink and it was in a hot cup so naturally I asked about it. She looked so pissed I asked 🤣. She looked at me as if I was stupid and bluntly said “ITS ICED.” And I responded with oh you guys just ran out of the other cups? And she just ignored me and walked away. What do you expect though if you give me a hot cup for my iced drink. Crazy. Her name was Julianne as mentioned in the other negative reviews!
After getting some work done, I got thirsty and asked if I could have an iced water. She asked me “did you order something from us?” Like did you already forget how rude you were to me??? Please work on your customer service. It’ll bring you a long way young one.
Atmosphere: 4
Food: 5
Service: 1
I came here today Easter Day 4/20/2025 to get a drink, the cashier named Juliana get my order shes not friendly at all I am smiling at her but she never smile back to me, she even make face when I told her put a little caramel drizzle in my drink. But the ambiance there is good and the OTHER employee who made my drink is good and she's really nice and smile bac to me.
Atmosphere: 4
Food: 4
Service: 1
Got a sandwich there tasted like pure lameness
Atmosphere: 4
Food: 1
Service: 5
The service was nice, but it was super busy, and the staff seemed severely backed up. There was only one person making drinks, which caused delays. They really need to do better with scheduling to handle the rush more efficiently.
Restaurantji Recommends
Terrible customer service. Terrible drinks.
Atmosphere: 1
Food: 1
Service: 1
Messy store, bland and uncomfortable store set up. Please bring back the old statbucks.
Atmosphere: 1
Food: 4
Service: 4
I ordered a large cappuccino but I felt that the amount given was very little, almost the same as the amount of a medium. I buy Starbucks everyday, I know how much a large should weigh, if that's the case, why should I pay for a large when I get the same amount as a small? It's ridiculous for the amount compared to the price I paid.
Terrible service. My last time i was here my drink was WATERED down. Today i got 2 bagels, and 2 drinks. Cashier didnt even ask if i wanted cream cheese. Who eats a bagel without cream cheese? I thought they would always ask because in other starbucks i go to, they ask. When we went back to ask for some, the cashier looked very annoyed. Also, they didnt give us our other drink that we ordered very clearly. Place is also dirty. I dont think i will be coming here again.
Atmosphere: 2
Food: 2
Service: 1
Hi, I don’t know where to route my message but I have a complaint about a drink that I just picked up at the Starbucks in San Mateo near target shopping center. I got a pumpkin chai with the pumpkin cold foam on top or at least that’s what I was supposed to get. I believe they made me either a regular chai with pumpkin cold foam on top and I went to get the right one and got a pumpkin cold brew with extra extra sweetener and cold foam on top. When I asked the girl if she knew the pumpkin chai was that was right up on the menu she said she was confused. I get this drink every day in the morning at a different Starbucks, I know what it should taste like, and these drinks are not cheap. there’s no excuse for this and I didn’t want to complain and risk them spitting in it so I left it on the counter and told them they did it wrong again. That’ll be the last time I Come to this Starbucks. Staff was CLUELESS!!!
Atmosphere: 1
Food: 1
Service: 1
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