Starbucks
2292 Bridgepointe Pkwy, San Mateo
(650) 357-1533
Recent Reviews
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Terrible customer service. Terrible drinks.
Atmosphere: 1
Food: 1
Service: 1
Messy store, bland and uncomfortable store set up. Please bring back the old statbucks.
Atmosphere: 1
Food: 4
Service: 4
I ordered a large cappuccino but I felt that the amount given was very little, almost the same as the amount of a medium. I buy Starbucks everyday, I know how much a large should weigh, if that's the case, why should I pay for a large when I get the same amount as a small? It's ridiculous for the amount compared to the price I paid.
Terrible service. My last time i was here my drink was WATERED down. Today i got 2 bagels, and 2 drinks. Cashier didnt even ask if i wanted cream cheese. Who eats a bagel without cream cheese? I thought they would always ask because in other starbucks i go to, they ask. When we went back to ask for some, the cashier looked very annoyed. Also, they didnt give us our other drink that we ordered very clearly. Place is also dirty. I dont think i will be coming here again.
Atmosphere: 2
Food: 2
Service: 1
Hi, I don’t know where to route my message but I have a complaint about a drink that I just picked up at the Starbucks in San Mateo near target shopping center. I got a pumpkin chai with the pumpkin cold foam on top or at least that’s what I was supposed to get. I believe they made me either a regular chai with pumpkin cold foam on top and I went to get the right one and got a pumpkin cold brew with extra extra sweetener and cold foam on top. When I asked the girl if she knew the pumpkin chai was that was right up on the menu she said she was confused. I get this drink every day in the morning at a different Starbucks, I know what it should taste like, and these drinks are not cheap. there’s no excuse for this and I didn’t want to complain and risk them spitting in it so I left it on the counter and told them they did it wrong again. That’ll be the last time I Come to this Starbucks. Staff was CLUELESS!!!
Atmosphere: 1
Food: 1
Service: 1
I ordered a drink with less ice and they gave me a my drink which was NOT less ice. How am I suppose to eat the popping boba at the bottom of the cup when HALF the cup is filled with ice. If this is less ice, then what is regular? A whole cup of ice? Can I get a side of drink with my ice? Attention to detail is not very clear here. I will not be coming back to this Starbucks ever again.
Atmosphere: 3
Food: 1
Service: 3
Ordered in app. Fast service. Spacious shop. Some tables need cleaning though. The iced latte and matcha frappe were on point.
Wheelchair accessibility: Wheelchair entrance and tables
Atmosphere: 4
Food: 5
Service: 4
Get that matcha lavender drink, it's the best.
Atmosphere: 5
Food: 5
Service: 5
Great staff at this location. And of course - pumpkin spice latte.
Atmosphere: 5
Food: 4
Service: 5
Good snack selection ?
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Prompt service and friendly
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Pastry
Fast service. Friendly staff. Clean bathrooms.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pastry
Dirty place I usually come to get coffee but today new young inexperienced workers gave my friend watered down tea like coffee. She asked if they could fix her lousy coffee and they decided to charge her more instead. Are you kidding me Starbucks!!!! You are horrid!! I’m calling corporate!!!
Atmosphere: 1
Service: 1
Pretty nice Starbucks. The restrooms aren't as good as the ones across the freeway in Foster City. The Pike's Peak coffee is certainly not the best. Perhaps they should buy coffee at Trader Joe's.
Atmosphere: 4
Service: 5
One of the few Starbucks with adequate seating.
Atmosphere: 5
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