Subway
530 S Norfolk St, San Mateo
(650) 343-3280
Recent Reviews
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Incompetent staff. Especially the one who made my wrap on 11/16/25 @ 11 am.
Atmosphere: 1
Food: 1
Service: 1
Ridiculously bad experience. A solid 2 inches of each sandwich we ordered was just plain bread! No sauce, no fillings, zip. Ingredients were incorrect. Bread was stale and overbaked. Management’s response was canned and dismissive - thanks, we’ll let the team know.
You recalibrate for lower expectations when it comes to a quick meal at a chain, but this Subway location is the worst I’ve ever seen. Save yourself some grief and drive the extra 3m south to get to a better location.
Atmosphere: 1
Food: 1
Service: 1
Under new ownership
Exceeding expectations
Atmosphere: 5
Food: 5
Service: 5
I go here off and on and so far my experience has been great, I love how they updated the restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey \u0026 Ranch Delite
Great place to eat , fresh veggies and fresh delicious sliced meats
Atmosphere: 5
Food: 5
Service: 5
No customers Restroom, disappointing
They don’t fill the sandwiches properly and rip you off. They also don’t apply their own coupons properly. Avoid going here
Atmosphere: 3
Food: 1
Service: 1
service is very bad at then end no coupon can be used
Atmosphere: 1
Food: 4
Service: 1
Fast and good preparation
Atmosphere: 5
Food: 5
Service: 5
They skimp on ingredients, when asked for more small bits of lettuce was added.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They skimp hard on ingredients. I asked for extra spinach for some greens. I got 4 leaves across the entire footlong. This is my 2nd order and my last.
Atmosphere: 1
Food: 1
Service: 1
says there were open and had the sign saying open and lights on, I went in there and said there were close! unbelieve I just wanted a cookie!! BTW THEY CLOSE AT 9
Atmosphere: 3
Food: 4
Service: 1
We liked the place the last time we visited here. But today the server for whatever reason was not friendly at all. He started by questioning with an attitude if two of us really only wanted one sandwich (1-foot and we wanted 2), only wanted eggs and cheese (I am vegetarian), then started cutting down the portion of items in our sandwiches! I have been to Subways many many times and this was the 1st time that instead of 4 egg pads in a 1-foot sandwich, we were given only 3 pads wgich he cut in halves to fill the sandwiches, and all other toppings we asked for he gave us less portions. There was no one else in the store and he was not running out of supplies. There was no other exchanges of words so we could not figure out why he was having an attitude, but this made us extremely uncomfortable!
Atmosphere: 3
Food: 2
Service: 1
I walked into a very clean establishment. A very kind sandwich maker made me a delicious veggie sandwich. I'm happy with the place.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Veggie Delite
Just a heads up: They don't accept coupons.
Atmosphere: 2
Food: 4
Service: 2
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