Uncle Tetsu | Japanese Cheesecake

Really go creme brulee desert

Love the fluffy cheesecakes.

Atmosphere: 5

Food: 5

Service: 5

Oh, wow, YUM! The cheesecake might as well be from Tokyo. It has the standard light, fluffy consistency with a touch of sweetness that just melts in your mouth.

The tart…ohhhhoho! Loved it. The buttery crust crumbles and made me pick up every crumb with my sloppy fingertip. Don’t waste a crumb! It was just really, really good. Perfect with a coffee or one of their teas.

I had a tea with the cheese foam. At the last drip, I was licking the lid. No shame. Thank God for inconspicuous outdoor seating.

Save yourself a trip to Japan when you want some Japanese desserts. Uncle Tetsu can meet your craving! It is a steal compared to a flight on Zipair! 😂

Food: 5

I ordered the Original tart and the Cookies & Cream mini cheesecake. Both sooo good!

The service, however, was terrible. She didn't seem happy that I was there, she was short, no smile, didn't like that I had questions about the options, she threw my receipt on the counter next to my order. When I asked for forks, she also threw them on the counter.

Atmosphere: 5

Food: 5

Service: 1

Matcha is my fav!

Food: 5

Service: 5

Great service, cheesecake was delicious, soft, and tasty. I would recommend it to anyone that like a good old Fluffy cake.

Atmosphere: 5

Food: 5

Service: 5

If Cloud had a flavour, this would be it!
Its so fluffy, delicious and simply amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Cheesecake

Always wanted to try these cheesecakes and finally got a chance to during a trip to the mall! So soft and fluffy, it’s actually very filling! Would try their other flavours next time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Cheesecake

really good cheesecakes, a go-to for me when i'm in the bay area. the staff is nice and there's not usually a line which is nice

Food: 5

Service: 5

Recommended dishes: Original Cheesecake, Ube Cheesecake

Good cheesecake of course ! This location has not-so-good customer service. I ordered a foam green tea and requested less tea and more space for the foam. The lady looked at me and nodded but prepared their usual. When I pointed out that I had asked for more space for foam she just shrugged and said “next time”….. almost sounded like “better luck next time dude”

Food: 5

Service: 1

Very nice cheesecake store. We had 2 cheese tarts, and two cheesecakes, and I found the tarts to be particularly amazing! I think they were short staffed when we visited, as one of the employees was making teas, and working the register at the same time, which meant we were waiting in line for a while. Would recommend, as it is a delicious treat in the mall! THEY DO NOT ACCEPT CASH!!

Parking: It is in a mall so there is ample parking

Wheelchair accessibility: There are elevators up to the store

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Ube Cheese Tart

Came here on a Sunday around 6. The girl working had her earbuds in and was cleaning. No help. We left. Came back this Friday night around 6/7. Same girl. Ear buds in. No greeting. Had to ask if she was open. She sai yes. That’s it. Yes. Had to ask if I could order. She said she was fulfilling orders and proceeded to ignore me. 3 mins later she asked what we wanted. Horrible customer service. Doesn’t align with the values this company has posted on their register. Consider teaching this girl some skills. Probably the worst customer service I’ve ever experienced. Cakes were fine. Won’t be back solely because of this worker.

Atmosphere: 2

Food: 5

Service: 1

I bought the original cheesecake, and it is a fresh and delicious product. The only reason I don't give it 5 stars is that they don't accept cash.

Atmosphere: 5

Food: 5

Service: 5

Original Cheese cake $15
Small $7

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Original Cheesecake, Classic Cheesecake

Usually, I liked the cheesecakes a lot. But this time I didn't have a good time there. The sever didn't look nice. She didn't even look at me when I went there. It was about 1 pm, 06/03/2024. I don't know how people like her can work in the kind of places. Mad!

Service: 1