I love this place but unfortunately it will be the last time I order, I made a mistake or actually when ordering online it did not give me the option to edit my order the way I wanted it so I tried calling the restaurant at least 20 times and no one ever answered me I got the wrong order . I don’t know why they have a phone listed if they’re never going to answer ! Where is the professionalism !! This restaurant really stinks never ever again and wouldn’t recommend. Such a headache dealing with this restaurant.
safoora karbalai
Costumer service Really Really Bad
jose alberto vazquez gomez
Me and my friends came into this place at 11pm but the gentleman working the register was extremely lethargic...we ended up cancelling our order and went elsewhere for a late night craving. I am positive he also cussed at us in Spanish, I sincerely am still unclear as to what upset him. We cancelled our order because we did not want him prepping our food in a lethargic manner! Perhaps he should've made better life choices in regards to what he does for a living.
Judy Margaret Chen
It’s a takeout place. No dining area or even standing tables, indoor or outdoor. To our surprise, the boneless chicken was cheaper than the bone-in. For us, our past experience was usually the other way around, because the staff needs to take time and effort to get the bone out.
We ordered the 10 pieces wings combo, and chose 2 flavors: Spicy Korean Q and Garlic Parmesan. The Spicy Korean Q wasn’t spicy at all, it was more like sweet and salty, but they were still tasty. The Garlic Parmesan was average. It was full of parmesan flavor, but to me, it was quite bland.
Overall, they have tasty wings. If I crave wings in the future, I might come back!
Keone Ramos
Boneless chicken was extra small, small like a size of a thumb.
Atmosphere: 3
Food: 2
Service: 4
Casey Taylor
STORE 2454 IS GHETTO AND DONT KNOW HOW TO TALK TO THEIR EMPLOYEES
Tim O'Brien
Check credit card names. Mine was stolen and used in the PA location #1170. .
Sadaf S.
Came here the other day for a wing craving and they did not disappoint! Crispy, yummy and would come back again.
Only complaint is their corn, ordered 5 pieces and asked them not to be spicy as it was for my toddler… unfortunately it was super spicy and he couldn’t eat them, I couldn’t either.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Joey Schwenk
Food was good. Amazing wings and fries.
Justin Wagner
The last 3 times I have ordered food from Wingstop the entire order has been incorrect or flat out missing items. The location in Kansas City, MO on 40 hwy is horrible. They are slow, rude, and lazy. They have no sense of urgency when a customer’s order comes in.
This is by far the WORST service I've ever got from a Wingstop. They gave me the wrong order. I called to advise them of the issue and was put in hold. The GM answered ( no one ever told me I was being transferred nor did I ask for a manager) he was so Rude and has zero customer service skills he should be fired. He told me I could come get it ( no way to do that) so i asked for a refund. He said ok and hung up in my face. I called back to ensure it was processed and he said very rude that it was processed. I asked him for the order number and his name and he told me I don't need his name, he didn't have the order number and that I was entitled and he hung up in my face again. I'm beyond disappointed and feel disrespected by the GM who is supposed to represent your brand. Sad to say I'll never choose to spend my money here again and it's all because of the GM onsite 5/31 @ 12pm . I called back several times to get the information I requested and no one answered the phone likely under his direction.
920 E Seminary Dr, Fort Worth, TX 76115
Jose Trujillo
It hasn’t been the best location but they are ok its more convenience for how close they are to home unfortunately Sundays are the worst to order, the employees are on their phones and didn’t even give me the order right, missing the details (well done, lemon pepper seasoning on fries ).wings are not even fully coated and fries were soaked in oil and not even slightly well done. Just sharing because every time i give it one more try unfortunately they fail me.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Chicken Wings
Dandy Firebeast
I usually always get wings after work at this place until they started closing early even though they say they're open till midnight you best get there before 11:00
Atmosphere: 1
Food: 5
Service: 1
Andersson Aguilar
The spicy pieces taste like spoiled meat, the taste is not goodMarch 2 2024.
Pati Lozano
I went to order ranch and 7 p tenders and it was empty but still they took forever for my
I love this place but unfortunately it will be the last time I order, I made a mistake or actually when ordering online it did not give me the option to edit my order the way I wanted it so I tried calling the restaurant at least 20 times and no one ever answered me I got the wrong order . I don’t know why they have a phone listed if they’re never going to answer ! Where is the professionalism !! This restaurant really stinks never ever again and wouldn’t recommend. Such a headache dealing with this restaurant.
Costumer service
Really
Really Bad
Me and my friends came into this place at 11pm but the gentleman working the register was extremely lethargic...we ended up cancelling our order and went elsewhere for a late night craving. I am positive he also cussed at us in Spanish, I sincerely am still unclear as to what upset him. We cancelled our order because we did not want him prepping our food in a lethargic manner! Perhaps he should've made better life choices in regards to what he does for a living.
It’s a takeout place. No dining area or even standing tables, indoor or outdoor. To our surprise, the boneless chicken was cheaper than the bone-in. For us, our past experience was usually the other way around, because the staff needs to take time and effort to get the bone out.
We ordered the 10 pieces wings combo, and chose 2 flavors: Spicy Korean Q and Garlic Parmesan. The Spicy Korean Q wasn’t spicy at all, it was more like sweet and salty, but they were still tasty. The Garlic Parmesan was average. It was full of parmesan flavor, but to me, it was quite bland.
Overall, they have tasty wings. If I crave wings in the future, I might come back!
Boneless chicken was extra small, small like a size of a thumb.
Atmosphere: 3
Food: 2
Service: 4
STORE 2454 IS GHETTO AND DONT KNOW HOW TO TALK TO THEIR EMPLOYEES
Check credit card names. Mine was stolen and used in the PA location #1170. .
Came here the other day for a wing craving and they did not disappoint! Crispy, yummy and would come back again.
Only complaint is their corn, ordered 5 pieces and asked them not to be spicy as it was for my toddler… unfortunately it was super spicy and he couldn’t eat them, I couldn’t either.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Food was good. Amazing wings and fries.
The last 3 times I have ordered food from Wingstop the entire order has been incorrect or flat out missing items. The location in Kansas City, MO on 40 hwy is horrible. They are slow, rude, and lazy. They have no sense of urgency when a customer’s order comes in.
Restaurantji Recommends
This is by far the WORST service I've ever got from a Wingstop. They gave me the wrong order. I called to advise them of the issue and was put in hold. The GM answered ( no one ever told me I was being transferred nor did I ask for a manager) he was so Rude and has zero customer service skills he should be fired. He told me I could come get it ( no way to do that) so i asked for a refund. He said ok and hung up in my face. I called back to ensure it was processed and he said very rude that it was processed. I asked him for the order number and his name and he told me I don't need his name, he didn't have the order number and that I was entitled and he hung up in my face again. I'm beyond disappointed and feel disrespected by the GM who is supposed to represent your brand. Sad to say I'll never choose to spend my money here again and it's all because of the GM onsite 5/31 @ 12pm . I called back several times to get the information I requested and no one answered the phone likely under his direction. 920 E Seminary Dr, Fort Worth, TX 76115
It hasn’t been the best location but they are ok its more convenience for how close they are to home unfortunately Sundays are the worst to order, the employees are on their phones and didn’t even give me the order right, missing the details (well done, lemon pepper seasoning on fries ).wings are not even fully coated and fries were soaked in oil and not even slightly well done. Just sharing because every time i give it one more try unfortunately they fail me.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Chicken Wings
I usually always get wings after work at this place until they started closing early even though they say they're open till midnight you best get there before 11:00
Atmosphere: 1
Food: 5
Service: 1
The spicy pieces taste like spoiled meat, the taste is not goodMarch 2 2024.
I went to order ranch and 7 p tenders and it was empty but still they took forever for my
Service: 1
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