Jack in the Box

50 San Pablo Towne Center, San Pablo
(510) 412-9712

Recent Reviews

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Charles Garcia

Drive through is quick and the order is always accurate. Food is up to standard for Jack.

Food: 5

Service: 5

Juan J. Zombyz

This was the worst experience I’ve ever had at a Jack in the Box. I went to buy food after a long, exhausting day, and on top of that my order was missing items. Is it really that hard to double-check the bag before handing it over? I pay for EVERYTHING, not just whatever they feel like throwing in.
The staff’s attitude was completely careless, as if doing their job properly was too much to ask. You walk in expecting to get what you ordered and walk out even more frustrated.
Terrible service, zero attention, zero responsibility.
If they don’t want to work, then they shouldn’t open. And if they’re going to serve customers, they should do it right. Last time I’m going to that place.

Atmosphere: 1

Food: 4

Service: 1

Marselo Cadillo

I like better than Mac Donald's

Atmosphere: 4

Food: 4

Service: 4

emay pretzal

Ordered 1 classic smash burger 1 buttery Swiss combo and another buttery Swiss just the burger with pickles on it, and jalapeno poppers. After asking about 3 times if we didn’t want pickles on the buttery Swiss burger we finally got to the window to pay. We got out food and my mom made sure to check. They forgot the jalepeno poppers, after we had already stated multiple times we want an order of this NOT ON THE BURGER. Then we get home AND THE BURGERS ARE NOT EVEN CORRECT. WE GET 1 BUTTERY SWISS COMBO 1 CLASSIC SMASH AND A RANDOM JUMBO JACK??? MIND YOU THERES NO ONE THERE?? WHY CANT YOU FUFILL SIMPLE ORDERS? THERE WAS ONLY ONE PERSON AHEAD OF US AND THERE WAS NO ONE INSIDE. THEN BEFORE WE CAN FINISH ORDERING SHE KEEPS TELLING US TO GO TO THE WINDOW. WE PAYED $54 DOLLARS TO BE GIVEN AN INCORRECT ORDER WHEN THERES NO ONE EVEN THERE.

Atmosphere: 1

Food: 1

Service: 1

fnaf fan

Always my favorite for lunch

Brandon Johnson

Food 🥝📡 is always fresh, and hot 🔥🥵

Atmosphere: 5

Food: 5

Service: 5

Micheline Dara

Need change, it so sad there.

Atmosphere: 2

Food: 3

Service: 3

Chris

I went today to get some breakfast sausage croissants, when I went in it was not busy but I had to ask for my order because I saw it was ready in the heating area but not in the pickup area. When I went to eat my croissants the eggs were Dreadful they were overcooked fried eggs not the round fluffy eggs that literally every other Jack in the Box has

Atmosphere: 1

Food: 1

Service: 1

Jiefeng Jiang

The food is delicious

Atmosphere: 5

Food: 5

Service: 5

Oscar R Martinez

Order a number 4 burger and every time it's happen the same crap they forget to put the bacon 🥓 on it I order 8 pc chicken nuggets and they only give me 4 pc I ask for hot sauce for 10 tacos they just give me 4 little bags

Atmosphere: 1

Food: 1

Service: 1

C W

Typical JITB with drive thru.
Bathroom needs attention but otherwise quick service and friendly ish staffs

Atmosphere: 3

Food: 3

Service: 4

Darryl Kesecker

Interesting onion ring!

Atmosphere: 5

Food: 5

Service: 5

Cristobal Guillen

Terrible customer service. I waited for more than 10
minutes, and there were no other customers in the restaurant. There were more than 5 employees, and none of them served me, so I got tired of waiting and left.

Atmosphere: 1

Food: 3

Service: 1

Mike Mailangi

Got very sick eating at this restaurant
Eat at your own risk
Why are they still in business?
Food is also made sloppy

Yafer

I finished going and was served by a Mexican who was rude and shouting about the lack of good customer service on the part of Mexican people. They don't know how to serve. I don't know why they work in customer service if they don't like serving the public.

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