Jack in the Box
50 San Pablo Towne Center, San Pablo
(510) 412-9712
Recent Reviews
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Drive through is quick and the order is always accurate. Food is up to standard for Jack.
Food: 5
Service: 5
This was the worst experience I’ve ever had at a Jack in the Box. I went to buy food after a long, exhausting day, and on top of that my order was missing items. Is it really that hard to double-check the bag before handing it over? I pay for EVERYTHING, not just whatever they feel like throwing in.
The staff’s attitude was completely careless, as if doing their job properly was too much to ask. You walk in expecting to get what you ordered and walk out even more frustrated.
Terrible service, zero attention, zero responsibility.
If they don’t want to work, then they shouldn’t open. And if they’re going to serve customers, they should do it right. Last time I’m going to that place.
Atmosphere: 1
Food: 4
Service: 1
I like better than Mac Donald's
Atmosphere: 4
Food: 4
Service: 4
Ordered 1 classic smash burger 1 buttery Swiss combo and another buttery Swiss just the burger with pickles on it, and jalapeno poppers. After asking about 3 times if we didn’t want pickles on the buttery Swiss burger we finally got to the window to pay. We got out food and my mom made sure to check. They forgot the jalepeno poppers, after we had already stated multiple times we want an order of this NOT ON THE BURGER. Then we get home AND THE BURGERS ARE NOT EVEN CORRECT. WE GET 1 BUTTERY SWISS COMBO 1 CLASSIC SMASH AND A RANDOM JUMBO JACK??? MIND YOU THERES NO ONE THERE?? WHY CANT YOU FUFILL SIMPLE ORDERS? THERE WAS ONLY ONE PERSON AHEAD OF US AND THERE WAS NO ONE INSIDE. THEN BEFORE WE CAN FINISH ORDERING SHE KEEPS TELLING US TO GO TO THE WINDOW. WE PAYED $54 DOLLARS TO BE GIVEN AN INCORRECT ORDER WHEN THERES NO ONE EVEN THERE.
Atmosphere: 1
Food: 1
Service: 1
Always my favorite for lunch
Food 🥝📡 is always fresh, and hot 🔥🥵
Atmosphere: 5
Food: 5
Service: 5
Need change, it so sad there.
Atmosphere: 2
Food: 3
Service: 3
I went today to get some breakfast sausage croissants, when I went in it was not busy but I had to ask for my order because I saw it was ready in the heating area but not in the pickup area. When I went to eat my croissants the eggs were Dreadful they were overcooked fried eggs not the round fluffy eggs that literally every other Jack in the Box has
Atmosphere: 1
Food: 1
Service: 1
The food is delicious
Atmosphere: 5
Food: 5
Service: 5
Order a number 4 burger and every time it's happen the same crap they forget to put the bacon 🥓 on it I order 8 pc chicken nuggets and they only give me 4 pc I ask for hot sauce for 10 tacos they just give me 4 little bags
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Typical JITB with drive thru.
Bathroom needs attention but otherwise quick service and friendly ish staffs
Atmosphere: 3
Food: 3
Service: 4
Interesting onion ring!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service. I waited for more than 10
minutes, and there were no other customers in the restaurant. There were more than 5 employees, and none of them served me, so I got tired of waiting and left.
Atmosphere: 1
Food: 3
Service: 1
Got very sick eating at this restaurant
Eat at your own risk
Why are they still in business?
Food is also made sloppy
I finished going and was served by a Mexican who was rude and shouting about the lack of good customer service on the part of Mexican people. They don't know how to serve. I don't know why they work in customer service if they don't like serving the public.
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