Jack in the Box
50 San Pablo Towne Center, San Pablo
(510) 412-9712
Recent Reviews
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I finished going and was served by a Mexican who was rude and shouting about the lack of good customer service on the part of Mexican people. They don't know how to serve. I don't know why they work in customer service if they don't like serving the public.
Bad cook jalapeños
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Two Tacos
It's ok. I like the one in san pablo, just up the way better.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Egg Rolls, Curly Fries, Burger, Fries, Jumbo Jack
I went today at this location, as I always do because it’s near my place, and ordered some grilled wraps and one other crispy wrap. The order I received was wrong and they gave me all crispy wraps instead of grilled..and when I went back inside the counter to return my wrong order, they looked kind of surprised, but I insisted that this was not what I had ordered. They did make my order the way I wanted it but did a really bad job remaking it. There seems to be basically very little chicken, almost no lettuce or whatever they supposed to put inside it and the cheese almost next to nothing inside my wraps. The whole filling was just over a spoonful 🥄….I’m gonna post a picture below just so people know what to expect when the people working inside have a wrong attitude towards their customers in case when you get ur order wrongly done and you try to let them know about it. I am really disappointed ☹️ and seriously thinking 🤔 about avoiding this location as much as possible. The management need to watch carefully how their staff are treating customers and putting a dent in their business, also my sincere reminder to the Business Owner. Please watch your staff members including your shift managers as well. Thanks
Smash burgers are the best
Atmosphere: 3
Food: 5
Service: 4
Train the employees to be kind
Atmosphere: 4
Food: 4
Service: 1
Food is fresher
Food: 5
A girl adult young to mid, Saturday 4am exactly ( of fri night) said they are down for maintainance thru a drive thru and will open in 30min. How are you down for maintenance and know when it will be fixed. She has done this almost every time during the weekends late night. She is a lazy bum liar. She doesn’t even have the work etiquette to work l at a fast food chain .. that’s just sad. Replace this employee. Too many times this a week with the same lie
Atmosphere: 1
Food: 1
Service: 1
The attention is always terrible boy
They still see it from top to bottom and always leave me waiting for almost 30 minutes
They should give the opportunity to someone who likes their job.
My humble opinion
Great late night burger 🍔
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
This was the worst food I have ever gotten from any drive thru. My French fries were cold and were the ard chewy and tasted like what I can only imagine cardboard taste like. My double bonus jack was also cold. Not to mention it had way way to much ketchup and whatever other sauce they put on it. It didn't look like a hamburger that's for sure. It looked terrible. This by far is the worst jack n the box. I would definitely reconsider coming here and ho somewhere any where else but here unless you like throwing your money away.
Atmosphere: 1
Food: 1
Service: 1
Their new $10 box is awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Curly Fries, Fries
They didn't have the sauce I wanted
Atmosphere: 3
Food: 5
Service: 3
I don't usually write review. So I'm doing this because of an excellent services from Danielle. She is good 👍 at job and offers very good customer's service👌 (jack in the box #store 418. Keep it up Danielle👍
Atmosphere: 4
Food: 4
Service: 5
Best Jack in the box I have ever had was very impressed! Check out the loaded breakfast sour dough #23
Atmosphere: 5
Food: 5
Service: 5
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