My coffee is good. But ...This has to be the slowest Starbucks in the history. Why???? Four customers behind me received their orders before me. The girls are moving like molasses. Every other Starbucks moves like Hotcakes. Whyyyyyyyyyyyyyyy?
Atmosphere: 1
Service: 1
Gaurav Nagpal
Excellent customer service.. all staff are great and well trained.. loved coming to this outlet ..
Atmosphere: 5
Food: 5
Service: 5
Serena Lam
The employees were so rude to my mom and i. No decency to say please or thank you and the area was super dirty. will never be coming back. as a starbucks lover this was very disappointing and hope starbucks does something about these employees. No happy face or anything whatsoever
Atmosphere: 1
Food: 2
Service: 1
Juan Guerrero
It’s the dirtiest place a ever been. Super dirty everywhere. Horrible customer service I will never come back I hope this comment helps to improve and provide better attention and clean atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Milad Ibrahim
Too expensive for what it offers
Nazir Escobar
Subject: Urgent Request for Investigation
Dear HR Team,
I hope this message finds you well. I am writing to express my deep concern regarding the conduct of manager Sonu. Unfortunately, my experiences with her have been quite troubling. She often exhibits a power-tripping attitude and has demonstrated a level of customer service that I have never encountered before—one that I believe is unacceptable towards customers like us or any other customers.
Her communication style with customers has been particularly problematic, and it has left me and my friends feeling disrespected and undervalued. I urge you to conduct a thorough investigation into her behavior, as well as that of her supervisors. It is crucial that I address these issues to maintain a positive and professional work environment and respect towards customers.
If this situation continues, I will have no choice but to consider legal action. I sincerely hope it does not come to that, and I trust that you will take this matter seriously.
Thank you for your attention to this urgent issue.
I know they've discontinued my favorite drink and I have to order it with customizations now, so it's easy for it to be made wrong.
That said, they were so nice to have remade my order when it didn't seem right!! I can get a little anxious asking for remakes and I know it's a confusing order so I'm so happy the staff here were able to work with it ? so thankful to both baristas that helped me and special shout out to Benjamin!! The staff here have always been very nice and this time was no different ?
Atmosphere: 5
Food: 5
Service: 5
valmore navarro
The best coffee and many drinks
Atmosphere: 5
Food: 5
Service: 5
Adrian Vasquez
I been at this location multiple times they always treated me with respect. But today I had the worst service with a team member who was in charge during the evening shift. He made me feel VERY “DISCRIMINATED AND DISRESPECTED” the way he treated me.
Service: 1
Mimi Lopez
I always go to Starbucks before getting to work but these last few days the service with my app order has been terrible. I arrive for my order and have to wait around 30 minutes for two drinks. I think it is not fair because that is why you order early before arriving to pick up your order and they also give you what you did not order and you have to wait longer for your order to be prepared correctly.
My coffee is good. But ...This has to be the slowest Starbucks in the history. Why???? Four customers behind me received their orders before me. The girls are moving like molasses. Every other Starbucks moves like Hotcakes. Whyyyyyyyyyyyyyyy?
Atmosphere: 1
Service: 1
Excellent customer service.. all staff are great and well trained.. loved coming to this outlet ..
Atmosphere: 5
Food: 5
Service: 5
The employees were so rude to my mom and i. No decency to say please or thank you and the area was super dirty. will never be coming back. as a starbucks lover this was very disappointing and hope starbucks does something about these employees. No happy face or anything whatsoever
Atmosphere: 1
Food: 2
Service: 1
It’s the dirtiest place a ever been. Super dirty everywhere. Horrible customer service I will never come back I hope this comment helps to improve and provide better attention and clean atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Too expensive for what it offers
Subject: Urgent Request for Investigation
Dear HR Team,
I hope this message finds you well. I am writing to express my deep concern regarding the conduct of manager Sonu. Unfortunately, my experiences with her have been quite troubling. She often exhibits a power-tripping attitude and has demonstrated a level of customer service that I have never encountered before—one that I believe is unacceptable towards customers like us or any other customers.
Her communication style with customers has been particularly problematic, and it has left me and my friends feeling disrespected and undervalued. I urge you to conduct a thorough investigation into her behavior, as well as that of her supervisors. It is crucial that I address these issues to maintain a positive and professional work environment and respect towards customers.
If this situation continues, I will have no choice but to consider legal action. I sincerely hope it does not come to that, and I trust that you will take this matter seriously.
Thank you for your attention to this urgent issue.
Great location.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Crispy Grilled Cheese Sandwich
Service was poor. Trash everywhere. Melted samplers on the counter. Three people behind the counter but no one making drinks. Try the next Starbucks.
Atmosphere: 1
Food: 1
Service: 1
There is Starbucks that's as expected, and then there is this Starbucks
If you're ordering ahead, add 5-8 minutes to the pickup time. They're late most times. Like, 5 out of 6 times your order will be late.
5:40am and the shop is locked and Noone is inside
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great coffee
Atmosphere: 5
Food: 5
Service: 5
I know they've discontinued my favorite drink and I have to order it with customizations now, so it's easy for it to be made wrong.
That said, they were so nice to have remade my order when it didn't seem right!! I can get a little anxious asking for remakes and I know it's a confusing order so I'm so happy the staff here were able to work with it ? so thankful to both baristas that helped me and special shout out to Benjamin!! The staff here have always been very nice and this time was no different ?
Atmosphere: 5
Food: 5
Service: 5
The best coffee and many drinks
Atmosphere: 5
Food: 5
Service: 5
I been at this location multiple times they always treated me with respect. But today I had the worst service with a team member who was in charge during the evening shift. He made me feel VERY “DISCRIMINATED AND DISRESPECTED” the way he treated me.
Service: 1
I always go to Starbucks before getting to work but these last few days the service with my app order has been terrible. I arrive for my order and have to wait around 30 minutes for two drinks. I think it is not fair because that is why you order early before arriving to pick up your order and they also give you what you did not order and you have to wait longer for your order to be prepared correctly.
Atmosphere: 3
Food: 4
Service: 1
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