The drive through takes forever here, and sometimes they don’t fill your cup up all the way, idk if it’s short staffed or just lazy workers
Atmosphere: 2
Food: 2
Service: 1
Daniel David
Got completely ignored while a black dude threw a temper tantrum from the back of a huge line of people and got his order taken immediately this place is trash
Atmosphere: 1
Food: 1
Service: 1
Mayra Alejandra
This is the 3rd time they give me my order wrong I get it new staff means training new people totally understandable but I never called the other times my order was giving to me wrong this time I did I called multiple times and no response after a couple of calls they eventually answered and was being so rude I asked if they can refund my money back or give me a drink when ever I go back they wanted me to take them the drink they gave me wrong back that same day if not they wouldn’t give me a refund I explained I was in my office and they said sorry we can’t do anything so frustrating 😩
Service: 1
Echo Cartagena
I’m here a few times a week mobile order on my way to work. I would choose a different location if I had the option, my drink is rarely correct and I usually wait at least 7-10minutes after the estimated ready for pick up time. Even when they make my drink correctly it tastes watery and metallic - I’m not sure if their water quality is poor or if they have bad milk or what but something is off here. The staff is cheerful. The parking lot can be tight. The drive through can take 30 minutes +, do not make the mistake of choosing their drive through line or you’ll be late. Right now I am sitting in the cafe waiting still for my mobile order that I ordered 20minutes ago…
Miya Mcallister
Great place for All Sort of coffee and good place to hang out or go on dates.
Atmosphere: 5
Food: 5
Service: 5
carmen sifuentes
Ordered a drink online and went to pick up at the wrong location, they did not refund my money said its policy to email corprate. Will never order online again.
Atmosphere: 3
Service: 5
Jasmine Na
why’s there’s clumps of matcha powder still in my shi
Charlotte Lee
Hours are listed as 4:30am opening, we arrived at 5am and the store was closed. There are no signs indicating that the store and the drive thru have different hours. We own a tall van and can’t go thru the drive thru. The employee working there looked up, then turned away when she heard us attempt to get in. A good employee would have at least come to the door to let us know if and when the store would open. We decided to go make our own coffee since Starbucks doesn’t appear to want our business. If you can’t honor the hours listed on the website you could at least put up a sign!
Atmosphere: 1
Service: 1
Goldy
This place does.not deserve any stars but no option, the Brewster was rude and said the bathrooms only available to who purchase food or coffees. But she let the white people use it without any purchases. Now that's what I call racist at its finest thanks starbucks. Worthless company. Also can't even complain about this address as it not available on the starbucks website.
Atmosphere: 2
Food: 3
Service: 1
Alycia Tumlin
This is my least favorite Starbucks in the area. I come here a couple times a week on my way to work, but only on days I don’t have time to go out of my way to the Starbucks on Fitzgerald. The staff are MISERABLE and RUDE here (especially the ppl who work the drive thru). They are careless with how they make drinks—they are usually missing something or aren’t fully mixed (do NOT get anything matcha here unless you want mouthfuls of powder). The coffee often tastes burnt. If you get any kind of latte it tastes like it’s made with water instead of milk. I suspect they are watering down their milk to stretch it?They barely heat up the food so it’s usually still cool un the middle. If you make any requests (I always ask for the food to be double toasted and matcha to be mixed in), they roll their eyes, take forever, and then it’s usually still disappointing. Not sure why this particular location is such a mess.
Doesn't have enough electrical outlets to plug into. Clearly this place does lots of drive through business. Lots of tables available. I had a lavender cream frappuchino, which I liked.
Atmosphere: 3
Food: 5
Service: 4
Brendan Crotty
Of the hundreds of Starbucks...on the block - this is the slowest one. They don't prep their cold brew. They never have it. It's always crowded bc they have a tiny location.
Atmosphere: 1
Service: 1
Nazanin Askari Balsa
The first time in my life seeing employees in Starbucks so rude The two young gentlemen were laughing and talking and I’m standing at the register waiting ! I interrupted them and asked for the bathroom code and he said I can’t have it since I haven’t ordered there ! We ordered on the app , that’s just ridiculous! We were visiting so I was going to buy some San Francisco mugs but I decided to leave , Hope they understand how much business they’re losing with that attitude.
Atmosphere: 1
Food: 3
Service: 1
robert poet
Kind and friendly
Atmosphere: 5
Food: 5
Service: 5
Cameron Meyer
Drinks are always served fast and good. However, it isn't the cleanest Starbucks I've been too. The restroom is almost always the weakest link.
The drive through takes forever here, and sometimes they don’t fill your cup up all the way, idk if it’s short staffed or just lazy workers
Atmosphere: 2
Food: 2
Service: 1
Got completely ignored while a black dude threw a temper tantrum from the back of a huge line of people and got his order taken immediately this place is trash
Atmosphere: 1
Food: 1
Service: 1
This is the 3rd time they give me my order wrong I get it new staff means training new people totally understandable but I never called the other times my order was giving to me wrong this time I did I called multiple times and no response after a couple of calls they eventually answered and was being so rude I asked if they can refund my money back or give me a drink when ever I go back they wanted me to take them the drink they gave me wrong back that same day if not they wouldn’t give me a refund I explained I was in my office and they said sorry we can’t do anything so frustrating 😩
Service: 1
I’m here a few times a week mobile order on my way to work. I would choose a different location if I had the option, my drink is rarely correct and I usually wait at least 7-10minutes after the estimated ready for pick up time. Even when they make my drink correctly it tastes watery and metallic - I’m not sure if their water quality is poor or if they have bad milk or what but something is off here. The staff is cheerful. The parking lot can be tight. The drive through can take 30 minutes +, do not make the mistake of choosing their drive through line or you’ll be late. Right now I am sitting in the cafe waiting still for my mobile order that I ordered 20minutes ago…
Great place for All Sort of coffee and good place to hang out or go on dates.
Atmosphere: 5
Food: 5
Service: 5
Ordered a drink online and went to pick up at the wrong location, they did not refund my money said its policy to email corprate. Will never order online again.
Atmosphere: 3
Service: 5
why’s there’s clumps of matcha powder still in my shi
Hours are listed as 4:30am opening, we arrived at 5am and the store was closed. There are no signs indicating that the store and the drive thru have different hours. We own a tall van and can’t go thru the drive thru. The employee working there looked up, then turned away when she heard us attempt to get in. A good employee would have at least come to the door to let us know if and when the store would open. We decided to go make our own coffee since Starbucks doesn’t appear to want our business. If you can’t honor the hours listed on the website you could at least put up a sign!
Atmosphere: 1
Service: 1
This place does.not deserve any stars but no option, the Brewster was rude and said the bathrooms only available to who purchase food or coffees. But she let the white people use it without any purchases. Now that's what I call racist at its finest thanks starbucks. Worthless company. Also can't even complain about this address as it not available on the starbucks website.
Atmosphere: 2
Food: 3
Service: 1
This is my least favorite Starbucks in the area. I come here a couple times a week on my way to work, but only on days I don’t have time to go out of my way to the Starbucks on Fitzgerald. The staff are MISERABLE and RUDE here (especially the ppl who work the drive thru). They are careless with how they make drinks—they are usually missing something or aren’t fully mixed (do NOT get anything matcha here unless you want mouthfuls of powder). The coffee often tastes burnt. If you get any kind of latte it tastes like it’s made with water instead of milk. I suspect they are watering down their milk to stretch it?They barely heat up the food so it’s usually still cool un the middle. If you make any requests (I always ask for the food to be double toasted and matcha to be mixed in), they roll their eyes, take forever, and then it’s usually still disappointing. Not sure why this particular location is such a mess.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Doesn't have enough electrical outlets to plug into. Clearly this place does lots of drive through business. Lots of tables available. I had a lavender cream frappuchino, which I liked.
Atmosphere: 3
Food: 5
Service: 4
Of the hundreds of Starbucks...on the block - this is the slowest one. They don't prep their cold brew. They never have it. It's always crowded bc they have a tiny location.
Atmosphere: 1
Service: 1
The first time in my life seeing employees in Starbucks so rude
The two young gentlemen were laughing and talking and I’m standing at the register waiting !
I interrupted them and asked for the bathroom code and he said I can’t have it since I haven’t ordered there !
We ordered on the app , that’s just ridiculous!
We were visiting so I was going to buy some San Francisco mugs but I decided to leave ,
Hope they understand how much business they’re losing with that attitude.
Atmosphere: 1
Food: 3
Service: 1
Kind and friendly
Atmosphere: 5
Food: 5
Service: 5
Drinks are always served fast and good. However, it isn't the cleanest Starbucks I've been too. The restroom is almost always the weakest link.
Atmosphere: 2
Food: 4
Service: 4
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