Starbucks
3300 San Pablo Dam Rd, San Pablo
(510) 222-2532
Recent Reviews
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Drinks are always served fast and good. However, it isn't the cleanest Starbucks I've been too. The restroom is almost always the weakest link.
Atmosphere: 2
Food: 4
Service: 4
The staff is alright. The place is dirty, for being this well staffed. The real crime is the single chocolate chip cookie that Starbucks charges $3.95 a customer. More reason to support local coffee shops.
Atmosphere: 3
Food: 1
Service: 3
Every time, I've appreciated the staff. Y'all deserve better support from you your regional team.
As of 8/27/24, the location has no working power outlets. The benches aren't plugged in, the wall sockets barely leak electricity if at all, and it's not appropriate for a place that presents itself as somewhere to work.
The team members have energy, they're fully powered!
Atmosphere: 2
Food: 2
Service: 5
It is a bad service, the two women who are working at this moment treated my husband and I badly with discrimination since we entered, it was a terrible service, what a shame because we love to consume this drink and it is not fair that they treat us badly when we are paying for a service thank you for your attention
Stopped by this location on father’s day to grab a lemonade refresher. Unfortunately their cold foam machine broke and one of the employees had to tell a customer that they could not make his drink the way he ordered it. He told her okay, it that another way it can be made. She gave him a blank stare then started talking to him as if he were a child and could not comprehend. It was a very cringey way to conduct herself. The guy politely told her she didn’t have to speak to him that way, he understood the machine was broke he wanted to see if there was something else. She tried to defend her horrible actions and act as if she didn’t have an attitude but she definitely did. He said he’ll just get a refund. She walked over to the lady that was working the register and said something to her as the customer walked around to the register. Then they gave him and who appeared to be his father even more drama. As they were explaining the situation the original employee had a mini meltdown and yelled out. As they were waiting for his refund, the cashier calls the lady behind them to come forward to be helped although they weren’t finished helping them. The father asked for the cashiers name and the rude employee and was told Tati and leah. He asked again to be sure he heard her correctly and the rude employee yelled out her name at the man. Very sad to see this establishment run in such a manner. Hopefully that employee takes a breaks and learns to manage her frustrations some other way instead of taking it out on the customer. Will not return to this location.
Service: 1
Took forever to get a dark roast at 8:30am. Won't be going back
Atmosphere: 3
Service: 3
Worst service ever no wonder I always see more cars at McDonald's then at Starbucks slow as molasses
Service: 1
Make note that Google reviews are much higher than Yelp reviews. I don't get the super bad Yelp reviews.Large clean dining room. Music at a reasonable volume. Employees seemed friendly and helpful. Coffee was fresh from the new Brew on demand machines. No complaints. Convenient parking right outside the door. I did sense a little bit of chaos and disorganization behind the counter, but it did not impact my order.
Atmosphere: 4
Food: 5
Service: 4
garbage everywhere and bathroom had no toilet paper
Very dirty restrooms. The barista gave me a wrong order as well.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
birthday cake pops are a must
Atmosphere: 5
Food: 5
Service: 5
Customer service was kinda good.
Atmosphere: 4
Food: 4
Service: 4
The place is dirty and run down. Everything is behind the counter. So inconvenient. Plus the staff not so friendly. Drinks just so so. Could see why they're closing shops. Thumbs down for overpriced caps....
Service: 1
On days I come here in the mornings, the drinks are horrible and not made correctly (even the ones I’ve ordered from their menu). Customer service is not the greatest when you’re using their drive thru. No greetings, no you’re welcome, and a lot of blank faces. I’ve ordered once inside and it was decent service inside.I’ve started to drive the extra mile to another location.
Atmosphere: 3
Food: 5
Service: 1
I love it!
Vegetarian options: Maybe a juicy salad ?
Atmosphere: 5
Food: 5
Service: 5
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