Recommended dishes: Coleslaw, Pinto Beans, Chicken Breast Chopped Chicken, Chips & Guacamole Large
nova
Food is good here but I’ve had my food come cold and have had sides missing consistently.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Double Chicken Tostada Salad
Esbin Quevedo (Lobitoherido)
NO bueno I ordered 3 identical pieces and they did NOT give me what I asked for. In addition, the Macaroni with cheese did not work, the mashed potatoes did not taste good, it was reheated, I do NOT recommend coming to this place
Atmosphere: 1
Food: 1
Service: 1
Knoll Hill
Don’t get there chicken it’s burnt and no meat I spent $50 for burnt no meat chicken should have went to KFC and they didn’t give me my receipt but I used my credit card an file a complaint with corporate
Atmosphere: 1
Food: 1
Service: 1
Big louie Sandoval
food is great, why else would you go there for.
Atmosphere: 4
Food: 5
Service: 5
brandyn anderson
Food was ok. The Chicken in my tacos was dry. Customer service was not good. The lady was not friendly. I asked for an extra dressing and she told me "I won't be able to charge you for an extra dressing because there are people in the line behind you." I find that hard to believe. I believe her name tag said "Melanee" but the receipt said her name was "Andria L." Won't be coming back here.
Atmosphere: 2
Food: 3
Service: 1
keith vaughn
This location is always fast and ready, i never have any complaints and theres a young lady that works there that is always nice and helpful!! Keep it up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Anthony Sylvain
I ordered a double chicken tostada salad and the chicken looked and taste like canned shredded chicken. I mean just horrible. Do not go to this branch. Its the newest in San Pedro and they still havent caught on to the way el pollo loco chicken should taste and look. This will be my absolute last time wasting money there. They should've kept Burger King there
Atmosphere: 1
Food: 1
Service: 1
Art Torres
This is the 2nd time I come to this restaurant and the chicken has been dry. It seems like they leave it on the grill till it gets ordered. I feel like they don’t have good timing in grilling chicken. It taste old and leathery. I don’t think I’ll ever come here again. Sorry.
Atmosphere: 2
Food: 1
Service: 5
Michelle B.
Horrible service !!! Cnt wrap a burrito and no one wants to help , horrible customer service !! Don't come here ! The employee with the long hair is very rude and doesn't know how to have good customer service .
El Pollo Loco is a great place for good quality Mexican family meal. My family visits El Pollo Loco 1 every 2 weeks on sundays to give our mom a break from making dinner. The food is good along with the atmosphere and can be made better with friends or family.Parking: The parking lot is free and easily accessible to all.Kid-friendliness: El Pollo Loco is a good place to visit at any time of the day for both the food and great atmosphere for the whole family.
The people here seem to have a poor attitude about their work and service in the back talking more than they're actually working and the guy at the cashier today when I went there working around 12:30 this Day January 20th 24 it seems to like to grope himself a lot and really doesn't wash or anything I don't know it was a gross experience the cashier has a horrible attitude. They act like they're being forced to work when they're getting paid . I didn't eat. I was in line. And notice so I left. ?
Atmosphere: 1
Food: 1
Service: 1
Raul Tapia
Great place to
Atmosphere: 5
Food: 5
Service: 5
Willie Wilson
The chicken is good but the sides could be better but over all I do frequent this place because of their grilled
Great service. The food was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Pinto Beans, Chicken Breast Chopped Chicken, Chips & Guacamole Large
Food is good here but I’ve had my food come cold and have had sides missing consistently.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Double Chicken Tostada Salad
NO bueno I ordered 3 identical pieces and they did NOT give me what I asked for. In addition, the Macaroni with cheese did not work, the mashed potatoes did not taste good, it was reheated, I do NOT recommend coming to this place
Atmosphere: 1
Food: 1
Service: 1
Don’t get there chicken it’s burnt and no meat I spent $50 for burnt no meat chicken should have went to KFC and they didn’t give me my receipt but I used my credit card an file a complaint with corporate
Atmosphere: 1
Food: 1
Service: 1
food is great, why else would you go there for.
Atmosphere: 4
Food: 5
Service: 5
Food was ok. The Chicken in my tacos was dry. Customer service was not good. The lady was not friendly. I asked for an extra dressing and she told me "I won't be able to charge you for an extra dressing because there are people in the line behind you." I find that hard to believe. I believe her name tag said "Melanee" but the receipt said her name was "Andria L." Won't be coming back here.
Atmosphere: 2
Food: 3
Service: 1
This location is always fast and ready, i never have any complaints and theres a young lady that works there that is always nice and helpful!! Keep it up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
I ordered a double chicken tostada salad and the chicken looked and taste like canned shredded chicken. I mean just horrible. Do not go to this branch. Its the newest in San Pedro and they still havent caught on to the way el pollo loco chicken should taste and look. This will be my absolute last time wasting money there. They should've kept Burger King there
Atmosphere: 1
Food: 1
Service: 1
This is the 2nd time I come to this restaurant and the chicken has been dry. It seems like they leave it on the grill till it gets ordered. I feel like they don’t have good timing in grilling chicken. It taste old and leathery. I don’t think I’ll ever come here again. Sorry.
Atmosphere: 2
Food: 1
Service: 5
Horrible service !!! Cnt wrap a burrito and no one wants to help , horrible customer service !! Don't come here ! The employee with the long hair is very rude and doesn't know how to have good customer service .
Restaurantji Recommends
El Pollo Loco is a great place for good quality Mexican family meal. My family visits El Pollo Loco 1 every 2 weeks on sundays to give our mom a break from making dinner. The food is good along with the atmosphere and can be made better with friends or family.Parking: The parking lot is free and easily accessible to all.Kid-friendliness: El Pollo Loco is a good place to visit at any time of the day for both the food and great atmosphere for the whole family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Churros, 2 Pieces Combo, Sweet Corn Salad, Shredded Chicken Quesadilla Combo, Double Chicken Avocado Salad, Tostada Salad, Grilled Chicken Nachos
The people here seem to have a poor attitude about their work and service in the back talking more than they're actually working and the guy at the cashier today when I went there working around 12:30 this Day January 20th 24 it seems to like to grope himself a lot and really doesn't wash or anything I don't know it was a gross experience the cashier has a horrible attitude. They act like they're being forced to work when they're getting paid . I didn't eat. I was in line. And notice so I left. ?
Atmosphere: 1
Food: 1
Service: 1
Great place to
Atmosphere: 5
Food: 5
Service: 5
The chicken is good but the sides could be better but over all I do frequent this place because of their grilled
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: 2 Pieces Combo, Double Chicken Avocado Salad
It took a while for someone to help me but we didn't wait long at all for our food and it was great.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Sweet Corn Salad