Service is slow this location even when there’s few customers. I came in for a bowl and was asked if I could wait for a fresh batch of chow mein, so I waited politely. Unfortunately, the crew is unprofessional and slow. I then learned other customers at the restaurant were eating and STILL waiting in other food items they had ordered. This has been the worst fast food experience in my life. This restaurant doesn’t prioritize the food or service. They have to constantly scream at crew members to get STARTED on working in food items customers have ordered and paid for. For me, a 3 minute wait turned to over 12 minutes of waiting. Not coming back to this location
Atmosphere: 1
Food: 2
Service: 1
Harry Irvine
First of all let me say that all the staff at this location is doing a wonderful job on serving the public during the lunch rush! All you guys are just amazing and outstanding performance, and Panda Express corp you got your self a bunch of great people.Today, February 3, 2024 me and a co-worker had the orange chicken with white rice and chow mein. It was amazing, hot fresh and the service was top notch. At no time did I had any problems at this place nor did I see any thing that did not look good. I believe that when people are in a bad mood, they go and write bad reviews about this place, very sad...But I sat right here in the lobby watching people and the way they talk to the staff is just not right. People have more respect for everyone.This goes to the crew at Panda Express, you guys are doing just fine! Keep up with the good work, see you soon.~Harry Irvine
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Csaba Galik
The staff is friendly and helpful. The food is fresh most of the time. It depends on the time of the day, and the portions could be more consistent, sometimes getting smaller than they should be.
Atmosphere: 5
Food: 4
Service: 5
Lorena Swonger
Brandis is amazing! Great customer service.very good and making sure everything was correct with order. 2nd time he's been at window and both times were excellent.
Atmosphere: 5
Food: 5
Service: 5
Leo Romero
Love the Beijing Beef and Chow Mein and Rice and Orange
Atmosphere: 5
Food: 5
Service: 5
Monica Gobolyos
Customer service needs to be better....Few times I been going and same thing poor customer
Atmosphere: 4
Food: 4
Service: 3
Rebecca Rosenthal
My son loves their food but ordering ahead... They never seem to have the food ready when it's time...
Atmosphere: 4
Food: 4
Service: 3
Ivana L.
Lost my order as soon as they made it wasn't able to get my food had to cancel bad service
Carolyn B.
Breanna A. provided courteous and professional service at the drive-thru window this morning. She was also thorough with my order to make sure it was correct and she was very pleasant in her overall interaction with me during my purchase. Thanks Breanna!! Carolyn
Sheila Terrell
I’m confused on how a chain restaurant taste not a thing like the other chain restaurants?!!!! NO FLAVOR! How?! I came back four different times weeks or months apart trying to give it the benefit of the doubt but no it consistently
Thought we would try out this new Panda Express in San Pedro. Many years ago we loved it in Von’s Burbank and at the original restaurant before it sold out to corporate America. Tasteless and unappetizing. We will not return. Boo on you
Atmosphere: 3
Food: 1
Service: 4
Ryan Martinez
This Panda Express is atrocious ! Terrible portion sizes. Food lacks flavor. This location needs to inspected and assessed cause the employees are clearly not doing something
Atmosphere: 1
Food: 1
Service: 1
Thomas S.
It's panda express let's be honest, there is nothing about this place that stands out. It is very run of the mill fast food that has been pre-made and simply heated up at the actual restaurant.
Coco P.
I understand this is not a PF Chang type restaurant and that the quality of the food is reflected by its "fast food" style and pricing, but this was absolutely disgusting. I had to park my car and wait 15 minutes because I wanted vegetables. The wait was not the problem, but it added more insult. The chicken teriyaki was so disgusting I couldn't eat it. The majority of the meat was brown and fatty (see attached pictures). I paid 17 for a bowl and kids bowl and we couldn't eat the meat. I wrote to Panda, but they never replied. Pick up Stix is across the street, go there!
Angelica Rodriguez
I totally agree with the rest of the reviews about the employees and portion size, I won’t be returning I just left and the young girl serving food took one look at me and my son and served us less then a serving. I paid 20 dollars and I’m still hungry, I usually go to the panda at the traffic circle in Long Beach since I work in the area and I’m always satisfied with the portions at the panda at the traffic circle I usually have a lot of food left over for my break but at this location it was disappointing it was like a zoo inside the employees young girls need to have better customer service skills , I don’t recommend the food and the quality was disappointing
Service is slow this location even when there’s few customers. I came in for a bowl and was asked if I could wait for a fresh batch of chow mein, so I waited politely. Unfortunately, the crew is unprofessional and slow. I then learned other customers at the restaurant were eating and STILL waiting in other food items they had ordered. This has been the worst fast food experience in my life. This restaurant doesn’t prioritize the food or service. They have to constantly scream at crew members to get STARTED on working in food items customers have ordered and paid for. For me, a 3 minute wait turned to over 12 minutes of waiting. Not coming back to this location
Atmosphere: 1
Food: 2
Service: 1
First of all let me say that all the staff at this location is doing a wonderful job on serving the public during the lunch rush! All you guys are just amazing and outstanding performance, and Panda Express corp you got your self a bunch of great people.Today, February 3, 2024 me and a co-worker had the orange chicken with white rice and chow mein. It was amazing, hot fresh and the service was top notch. At no time did I had any problems at this place nor did I see any thing that did not look good. I believe that when people are in a bad mood, they go and write bad reviews about this place, very sad...But I sat right here in the lobby watching people and the way they talk to the staff is just not right. People have more respect for everyone.This goes to the crew at Panda Express, you guys are doing just fine! Keep up with the good work, see you soon.~Harry Irvine
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
The staff is friendly and helpful. The food is fresh most of the time. It depends on the time of the day, and the portions could be more consistent, sometimes getting smaller than they should be.
Atmosphere: 5
Food: 4
Service: 5
Brandis is amazing! Great customer service.very good and making sure everything was correct with order. 2nd time he's been at window and both times were excellent.
Atmosphere: 5
Food: 5
Service: 5
Love the Beijing Beef and Chow Mein and Rice and Orange
Atmosphere: 5
Food: 5
Service: 5
Customer service needs to be better....Few times I been going and same thing poor customer
Atmosphere: 4
Food: 4
Service: 3
My son loves their food but ordering ahead... They never seem to have the food ready when it's time...
Atmosphere: 4
Food: 4
Service: 3
Lost my order as soon as they made it wasn't able to get my food had to cancel bad service
Breanna A. provided courteous and professional service at the drive-thru window this morning. She was also thorough with my order to make sure it was correct and she was very pleasant in her overall interaction with me during my purchase. Thanks Breanna!! Carolyn
I’m confused on how a chain restaurant taste not a thing like the other chain restaurants?!!!! NO FLAVOR! How?! I came back four different times weeks or months apart trying to give it the benefit of the doubt but no it consistently
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Thought we would try out this new Panda Express in San Pedro. Many years ago we loved it in Von’s Burbank and at the original restaurant before it sold out to corporate America. Tasteless and unappetizing. We will not return. Boo on you
Atmosphere: 3
Food: 1
Service: 4
This Panda Express is atrocious ! Terrible portion sizes. Food lacks flavor. This location needs to inspected and assessed cause the employees are clearly not doing something
Atmosphere: 1
Food: 1
Service: 1
It's panda express let's be honest, there is nothing about this place that stands out. It is very run of the mill fast food that has been pre-made and simply heated up at the actual restaurant.
I understand this is not a PF Chang type restaurant and that the quality of the food is reflected by its "fast food" style and pricing, but this was absolutely disgusting. I had to park my car and wait 15 minutes because I wanted vegetables. The wait was not the problem, but it added more insult. The chicken teriyaki was so disgusting I couldn't eat it. The majority of the meat was brown and fatty (see attached pictures). I paid 17 for a bowl and kids bowl and we couldn't eat the meat. I wrote to Panda, but they never replied. Pick up Stix is across the street, go there!
I totally agree with the rest of the reviews about the employees and portion size, I won’t be returning I just left and the young girl serving food took one look at me and my son and served us less then a serving. I paid 20 dollars and I’m still hungry, I usually go to the panda at the traffic circle in Long Beach since I work in the area and I’m always satisfied with the portions at the panda at the traffic circle I usually have a lot of food left over for my break but at this location it was disappointing it was like a zoo inside the employees young girls need to have better customer service skills , I don’t recommend the food and the quality was disappointing
Atmosphere: 1
Food: 1
Service: 1