I ordered 2 pizzas with extra sauce and no garlic and they delivered no sauce and plenty of garlic. When I called, they called me a liar and refused to give their name. They also hung up on my fiancé and blocked his number, apparently. Completely rude.
Laura L. Franks
They never showed up here with our order. They have been lazy in the past but this is 49 minutes after they closed and we never got a call back or anything. This is second time they did this to us. Bad service and shame on me for trying again to order a late dinner. I even tipped driver as well!
Food: 3
Service: 1
Nacole Emery
The manager who worked Tuesday night around the hours of 6pm is a deficit to the Pizza Hut name and should consider a new profession/occupation as being a manger is not in her focus. Customer satisfaction is not in her interest. Showing respect to those of different race , gender is not in her interests. Representing Pizza Hut in a professional manner is not in her Interest. Pizza quality is not in her interests.Quality Pizza and good customer service is all we’re here for. Disgrace to the city what the manger , pizza quality and customer service being offered here .
Atmosphere: 1
Food: 1
Service: 1
Toochie Tt
My experience was horrible And the Customer service was really horrible ,the guy with the curly hair attitude really sucks and he need to get that stick out his azz or get a new job !
DO YOURSELF A FAVOR AND GO ELSEWHERE!!! This store is NOT Pizza Hut quality. The management and “owner” are HORRIBLE.
Atmosphere: 1
Food: 5
Service: 1
Jasmine Townsend
Just recently I ordered a Pizza and Wings from this joint and it gave me food poisoning. This is only the second time I’ve ordered from this place and both times I have gotten food poisoning. Please fix the issue because I love Pizza Hut and this one is within walking distance. I would hate to have to order from Dominoes.
Atmosphere: 2
Food: 1
Service: 1
Ernesto Mata
Pizza was undercooked, the crust was hardly golden and not at all browned. Pepperonis seemed fresh out of package but . Employee spoke about how, "Yeah; it's cause our government is more focused on us dying earlier than us living a long life. We should all get the hell out of this country and go to Italy." When engaging with another customer. The waiting area had no seating but the AC was running cool so it was't so bad standing by the massive window.
Atmosphere: 5
Food: 2
Service: 2
Yeico Agudelo
Rude woman talks mean to you as if you should get her out, that woman shouldn't be there, the worst service
Atmosphere: 1
Food: 1
Service: 1
Eric R
Med pizza 8 slices, 3 pieces of chicken on entire pizza. Not much sauce, mushroom or anything we ordered. Haha $50 plus bucks. U done lost your mind
So I ordered 3 pizzas from Pizza Hut.. I ordered 2 meat lovers and one New Yorker. The new yorker appeared to have pepperoni on it. When I received it, it was all cheese. I'll look at the receipt, and the receipt stated classic ingredients. Marinara sauce.When I called and stated that my pizza had no pepperoni's on it.. I didn't get a chance to say anything like.Can you add pepperoni's?How much would that be, or I had no idea?How can we fix this? UnfortunateLy, I was met with a rude response. And a very negative negative attitude. BAD, BAD SERVICE. It's unfortunate that people are met with poor service at this day and time in our society. Please save yourself from ordering from this place..And to top it off. The pizzas were cold. Same on them
Atmosphere: 1
Food: 3
Service: 1
Anthony kruzic
Okay, good
Atmosphere: 4
Food: 4
Service: 5
Katie Navarette
It's a pizza hut, whaddya want They're painfully mediocre and overpriced This location fits not do delivery from their app
Danyo Beasley
I am furious with the manager of this restaurant... her name is Marrisa and she us the rudest, most argumentative person I've ever talk to at any pizza hut or restaurant for that matter.I called and spoke directly to Marrisa (who claims to be the GM) to find out if they have their own drivers or use Uber, DoorDash, or a delivery service.She told me that they use their own drivers and I said , "Good, I don't like using outside delivery services"I placed my order and then I get a message that doordash is on the way. I called back and got Marrisa back on the phone, and told her "that I just called and ask if you use your own drivers, or outside delivery like doordash" and she point blank, infatuquely said "that she use her own drivers"When the driver (Matthew from Wisconsin) gets to me, I stop him at the elevator and told him that I cancelled the order because we don't use outside delivery, and looking at the three boxes of pizza that he had taken out the red bag... none of the pizzas had safety tape on them.I called the rude, so called General Manager (Marrisa) back to make sure she cancelled the order (because Pizza Hut has a reputation for not refunding customer's money) and she said said "that they don't refund online orders" and I said I am on my way down there to get a receipt for my order" and she said, "we don't give receipts for cancelled orders"I recieved a message from door dash customer service that the "order was handed to me", saying "please reach out to Matthew if I had not recieved it"I then called the doordash number provided in the text... and Matthew answered the phone saying that Marrisa told him, "to mark the order delivered"I asked him, "why would she tell you to mark a pizza delivered that you know you did not deliver?"He said that he just started, he's from Wisconsin and he took the pizza back to the store as not delivered.DO NOT ORDER FROM THIS PIZZA HUT- THE MANAGER LIES, IS A THIEF AND WILL NOT REFUND YOUR MONEY. WE SPENT $46 DOLLARS.This is becoming a common SCAM by Pizza Hut... the second time this has happened from two different cities.BUYER BEWARE San Pedro PIZZA HUT!!!!
Atmosphere: 1
Food: 1
Service: 1
Carlos F
Very unprofessional lady at the counter always giving attitude and a hard time. People get a lil position of authority and abuse it right away. Pizza Hut needs to reconsider who they hire and make sure they have good communication skills and a professional attitude first and for most !
Wheres the spicy ranch bruh
I ordered 2 pizzas with extra sauce and no garlic and they delivered no sauce and plenty of garlic. When I called, they called me a liar and refused to give their name. They also hung up on my fiancé and blocked his number, apparently. Completely rude.
They never showed up here with our order. They have been lazy in the past but this is 49 minutes after they closed and we never got a call back or anything. This is second time they did this to us. Bad service and shame on me for trying again to order a late dinner. I even tipped driver as well!
Food: 3
Service: 1
The manager who worked Tuesday night around the hours of 6pm is a deficit to the Pizza Hut name and should consider a new profession/occupation as being a manger is not in her focus. Customer satisfaction is not in her interest. Showing respect to those of different race , gender is not in her interests. Representing Pizza Hut in a professional manner is not in her Interest. Pizza quality is not in her interests.Quality Pizza and good customer service is all we’re here for. Disgrace to the city what the manger , pizza quality and customer service being offered here .
Atmosphere: 1
Food: 1
Service: 1
My experience was horrible And the Customer service was really horrible ,the guy with the curly hair attitude really sucks and he need to get that stick out his azz or get a new job !
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Boneless Wings
DO YOURSELF A FAVOR AND GO ELSEWHERE!!! This store is NOT Pizza Hut quality. The management and “owner” are HORRIBLE.
Atmosphere: 1
Food: 5
Service: 1
Just recently I ordered a Pizza and Wings from this joint and it gave me food poisoning. This is only the second time I’ve ordered from this place and both times I have gotten food poisoning. Please fix the issue because I love Pizza Hut and this one is within walking distance. I would hate to have to order from Dominoes.
Atmosphere: 2
Food: 1
Service: 1
Pizza was undercooked, the crust was hardly golden and not at all browned. Pepperonis seemed fresh out of package but . Employee spoke about how, "Yeah; it's cause our government is more focused on us dying earlier than us living a long life. We should all get the hell out of this country and go to Italy." When engaging with another customer. The waiting area had no seating but the AC was running cool so it was't so bad standing by the massive window.
Atmosphere: 5
Food: 2
Service: 2
Rude woman talks mean to you as if you should get her out, that woman shouldn't be there, the worst service
Atmosphere: 1
Food: 1
Service: 1
Med pizza 8 slices, 3 pieces of chicken on entire pizza. Not much sauce, mushroom or anything we ordered. Haha $50 plus bucks. U done lost your mind
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So I ordered 3 pizzas from Pizza Hut.. I ordered 2 meat lovers and one New Yorker. The new yorker appeared to have pepperoni on it. When I received it, it was all cheese. I'll look at the receipt, and the receipt stated classic ingredients. Marinara sauce.When I called and stated that my pizza had no pepperoni's on it.. I didn't get a chance to say anything like.Can you add pepperoni's?How much would that be, or I had no idea?How can we fix this? UnfortunateLy, I was met with a rude response. And a very negative negative attitude. BAD, BAD SERVICE. It's unfortunate that people are met with poor service at this day and time in our society. Please save yourself from ordering from this place..And to top it off. The pizzas were cold. Same on them
Atmosphere: 1
Food: 3
Service: 1
Okay, good
Atmosphere: 4
Food: 4
Service: 5
It's a pizza hut, whaddya want
They're painfully mediocre and overpriced
This location fits not do delivery from their app
I am furious with the manager of this restaurant... her name is Marrisa and she us the rudest, most argumentative person I've ever talk to at any pizza hut or restaurant for that matter.I called and spoke directly to Marrisa (who claims to be the GM) to find out if they have their own drivers or use Uber, DoorDash, or a delivery service.She told me that they use their own drivers and I said , "Good, I don't like using outside delivery services"I placed my order and then I get a message that doordash is on the way. I called back and got Marrisa back on the phone, and told her "that I just called and ask if you use your own drivers, or outside delivery like doordash" and she point blank, infatuquely said "that she use her own drivers"When the driver (Matthew from Wisconsin) gets to me, I stop him at the elevator and told him that I cancelled the order because we don't use outside delivery, and looking at the three boxes of pizza that he had taken out the red bag... none of the pizzas had safety tape on them.I called the rude, so called General Manager (Marrisa) back to make sure she cancelled the order (because Pizza Hut has a reputation for not refunding customer's money) and she said said "that they don't refund online orders" and I said I am on my way down there to get a receipt for my order" and she said, "we don't give receipts for cancelled orders"I recieved a message from door dash customer service that the "order was handed to me", saying "please reach out to Matthew if I had not recieved it"I then called the doordash number provided in the text... and Matthew answered the phone saying that Marrisa told him, "to mark the order delivered"I asked him, "why would she tell you to mark a pizza delivered that you know you did not deliver?"He said that he just started, he's from Wisconsin and he took the pizza back to the store as not delivered.DO NOT ORDER FROM THIS PIZZA HUT- THE MANAGER LIES, IS A THIEF AND WILL NOT REFUND YOUR MONEY. WE SPENT $46 DOLLARS.This is becoming a common SCAM by Pizza Hut... the second time this has happened from two different cities.BUYER BEWARE San Pedro PIZZA HUT!!!!
Atmosphere: 1
Food: 1
Service: 1
Very unprofessional lady at the counter always giving attitude and a hard time. People get a lil position of authority and abuse it right away. Pizza Hut needs to reconsider who they hire and make sure they have good communication skills and a professional attitude first and for most !
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