Order was supposed to be delivered by 4, it didn’t arrive until 4:55. At 4:24, store said there was an error with dispatch and it should arrive in 10-15 minutes, took another 30. When I called again, the person that answered laughed and put me on hold. When someone came back on the phone, they claimed to be a different person and never laughed, said they were the manager named Carla. I would have been fine with a simple refund for the cold pizza, but the laughing was not okay. Due to the many errors by the store and the disrespect, I asked for a full refund and they would only offer $5, not even what I paid for the cold pizza. I have never had any issues with the store today and after this experience, I will not be giving them anymore business and will also be posting on Yelp, Google and Facebook for the city pages. This is something I do not do but your employees at that store need training.
Shana Fialkowski-Giron
well... the tips are usually my favorite part...nothing on my tips today...i kid you not
Richard L Willis
Thank you for delivering to my semi truck sure do appreciate it
It's nice & chill
Atmosphere: 5
Food: 5
Service: 5
Its not there
Order was supposed to be delivered by 4, it didn’t arrive until 4:55. At 4:24, store said there was an error with dispatch and it should arrive in 10-15 minutes, took another 30. When I called again, the person that answered laughed and put me on hold. When someone came back on the phone, they claimed to be a different person and never laughed, said they were the manager named Carla. I would have been fine with a simple refund for the cold pizza, but the laughing was not okay. Due to the many errors by the store and the disrespect, I asked for a full refund and they would only offer $5, not even what I paid for the cold pizza. I have never had any issues with the store today and after this experience, I will not be giving them anymore business and will also be posting on Yelp, Google and Facebook for the city pages. This is something I do not do but your employees at that store need training.
well... the tips are usually my favorite part...nothing on my tips today...i kid you not
Thank you for delivering to my semi truck sure do appreciate it
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