The person working the driver thru April 1st-2nd. Is the rudest person I’ve ever made contact with in a customer service role.This is the second time they messed up my order that I’ve had to go back for.1st time they were nice and gave me cinnamon twists for the inconvenience of driving back2nd time the person working the window was rude. I don’t understand why she was angry with me, her anger should be with the management that failed to train the staff properly on how to make the items.She should not be working in customer service. Period. Get her out of there put her as a line cook. Or just get rid of her all together.
Atmosphere: 1
Food: 1
Service: 1
jcat2_0
It's a taco bell, nothing more to it.
H. C.
Always greeted with a smile and above and beyond service!
Atmosphere: 5
Food: 5
Service: 5
Edgard Gonzalez
The only thing was the spicy soft tacos the potatoes were over cooked very dry.
Atmosphere: 4
Food: 3
Service: 5
Brittney C.
Absolutely the most rudest people I have ever met that work for fast food! Your fryer goes down but you still continue to accept Uber eats orders and then on top of that you get the orders confused and send me someone else's Uber eats order! Such bad customer service! Especially the girl with the red hair and braces/gems in her teeth was so god damn rude and should not be working in the food industry! This isn't the first time you guys messed up my order and I know damn well it won't be the last! Every time I go there you guys forget something in my order or my food is extremely cold or your lettuce is old! Your store literally is the nastiest Taco Bell I've ever been too!!!!!! I'm sick of the excuses!!!!!!!
David W.
Holy Guacamole...Don't forget to bring your bowl of Guac to the late night dine in. Live Mas!
Kelly W.
ABSOLUTELY ZERO STARS!!! I went there today for lunch and I had the worst fast food experience ever in my life. I ordered a #10 combo in the drive thru, which came to $11.82. When I was handed my drink, it barely had any ice in it and I could see that it was flat. I took a sip, and it was not cold and it was indeed, flat. When I told the guy at the window that my drink was bad he told me they had no more ice and that all the other drinks would turn out the same. I told him this is not acceptable, and can I get a discount for the drink because it's terrible. He responded that he already charged me so there was nothing that he could do about it. He offered no solutions, no other substitutes, and then closed the window on me. He opened it again when he saw that I wasn't leaving and then told me that "you must be hard up for money because you can't even afford to lose a dollar or two". OH NO!!! That is not how you speak to customers, especially when you KNOW that you are giving them bad product. I was so upset, so I parked the car and went in to speak to the manager. The manager, a young girl, also did nothing to rectify the situation. At this point, I said that I just wanted my money back. Meanwhile, the guy was laughing and telling his other co-workers in Spanish about what he said to me. The whole time his back was to me. The manager was also rude and offered no apology. When I asked her if she felt this was acceptable behavior, she just ignored me. I've never been treated so poorly before and I worked in retail for 21 years. I WILL NEVER EVER BE BACK AND NEITHER WILL ANY OF MY CO-WORKERS!!!
Sherry P.
Terrible !! Never gets orders correctly ! Always wrong items...order a burrito and you'll get a taco and Vice versa. Terrible
The last few times I've gone there, food has been great, service has improved immensely.
Jason Villicano
Just, wow. I don't like to be overly critical but this Taco Bell consistently gets the orders wrong. This one I JUST ordered maybe 15 minutes ago in the drive through was a crunch wrap supreme, no tomatoes. 2 crunchy tacos, 2 bean and cheese burritos.I get a crunch wrap with a bunch of tomatoes and no tostada inside, I get NO burritos and 4 broken tacos. What the heck guys?! Never coming again and telling others to also stop going by. There is no excuse.
Atmosphere: 2
Food: 1
Service: 2
Jose S.
Late night Taco Bell runs are by no means a culinary experience, but last night I got the worst food I've ever had from this location. Everything that was fried tasted like they never change the oil. I could taste old oil and all the burnt residue in it. The chalupas and burritos in our deluxe box had almost no meat in them. I could see bits and pieces but no where near what a normal portion should be. No consistency in the amount of beans in each burrito either. I thought they had pre measured scoopers. Service was ok but the food was bad. Definitely taking this spot off our list. Last thing, I don't need 30 packets of hot sauce with every order!
Justice Ramos
Got $5 Craving box Great value can't believe only $5!!! Food was hot tasty, served quickly with friendly faces. Restaurant is clean and inviting. So happy I came here!
Atmosphere: 5
Food: 5
Service: 5
PJ
Tables and seat need to be wiped down way more often. I haven’t visited the inside of Taco Bell in years and I still know why. This location needs to wipe tables and doors often- like any other dining establishment.
No one wants to help you from behind the counter
Atmosphere: 1
Food: 3
Service: 1
They were empty for a reason.
Atmosphere: 1
Food: 1
Service: 1
The person working the driver thru April 1st-2nd. Is the rudest person I’ve ever made contact with in a customer service role.This is the second time they messed up my order that I’ve had to go back for.1st time they were nice and gave me cinnamon twists for the inconvenience of driving back2nd time the person working the window was rude. I don’t understand why she was angry with me, her anger should be with the management that failed to train the staff properly on how to make the items.She should not be working in customer service. Period. Get her out of there put her as a line cook. Or just get rid of her all together.
Atmosphere: 1
Food: 1
Service: 1
It's a taco bell, nothing more to it.
Always greeted with a smile and above and beyond service!
Atmosphere: 5
Food: 5
Service: 5
The only thing was the spicy soft tacos the potatoes were over cooked very dry.
Atmosphere: 4
Food: 3
Service: 5
Absolutely the most rudest people I have ever met that work for fast food! Your fryer goes down but you still continue to accept Uber eats orders and then on top of that you get the orders confused and send me someone else's Uber eats order! Such bad customer service! Especially the girl with the red hair and braces/gems in her teeth was so god damn rude and should not be working in the food industry! This isn't the first time you guys messed up my order and I know damn well it won't be the last! Every time I go there you guys forget something in my order or my food is extremely cold or your lettuce is old! Your store literally is the nastiest Taco Bell I've ever been too!!!!!! I'm sick of the excuses!!!!!!!
Holy Guacamole...Don't forget to bring your bowl of Guac to the late night dine in. Live Mas!
ABSOLUTELY ZERO STARS!!! I went there today for lunch and I had the worst fast food experience ever in my life. I ordered a #10 combo in the drive thru, which came to $11.82. When I was handed my drink, it barely had any ice in it and I could see that it was flat. I took a sip, and it was not cold and it was indeed, flat. When I told the guy at the window that my drink was bad he told me they had no more ice and that all the other drinks would turn out the same. I told him this is not acceptable, and can I get a discount for the drink because it's terrible. He responded that he already charged me so there was nothing that he could do about it. He offered no solutions, no other substitutes, and then closed the window on me. He opened it again when he saw that I wasn't leaving and then told me that "you must be hard up for money because you can't even afford to lose a dollar or two". OH NO!!! That is not how you speak to customers, especially when you KNOW that you are giving them bad product. I was so upset, so I parked the car and went in to speak to the manager. The manager, a young girl, also did nothing to rectify the situation. At this point, I said that I just wanted my money back. Meanwhile, the guy was laughing and telling his other co-workers in Spanish about what he said to me. The whole time his back was to me. The manager was also rude and offered no apology. When I asked her if she felt this was acceptable behavior, she just ignored me. I've never been treated so poorly before and I worked in retail for 21 years. I WILL NEVER EVER BE BACK AND NEITHER WILL ANY OF MY CO-WORKERS!!!
Terrible !! Never gets orders correctly ! Always wrong items...order a burrito and you'll get a taco and Vice versa. Terrible
Restaurantji Recommends
The last few times I've gone there, food has been great, service has improved immensely.
Just, wow. I don't like to be overly critical but this Taco Bell consistently gets the orders wrong. This one I JUST ordered maybe 15 minutes ago in the drive through was a crunch wrap supreme, no tomatoes. 2 crunchy tacos, 2 bean and cheese burritos.I get a crunch wrap with a bunch of tomatoes and no tostada inside, I get NO burritos and 4 broken tacos. What the heck guys?! Never coming again and telling others to also stop going by. There is no excuse.
Atmosphere: 2
Food: 1
Service: 2
Late night Taco Bell runs are by no means a culinary experience, but last night I got the worst food I've ever had from this location. Everything that was fried tasted like they never change the oil. I could taste old oil and all the burnt residue in it. The chalupas and burritos in our deluxe box had almost no meat in them. I could see bits and pieces but no where near what a normal portion should be. No consistency in the amount of beans in each burrito either. I thought they had pre measured scoopers. Service was ok but the food was bad. Definitely taking this spot off our list. Last thing, I don't need 30 packets of hot sauce with every order!
Got $5 Craving box Great value can't believe only $5!!! Food was hot tasty, served quickly with friendly faces. Restaurant is clean and inviting. So happy I came here!
Atmosphere: 5
Food: 5
Service: 5
Tables and seat need to be wiped down way more often. I haven’t visited the inside of Taco Bell in years and I still know why. This location needs to wipe tables and doors often- like any other dining establishment.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mexican Pizza