El Pollo Loco

910 Andersen Dr, San Rafael
(415) 485-9759

Recent Reviews

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Walter Velasquez

Good place to shop.

Atmosphere: 5

Food: 5

Service: 5

Guadalupe Guerrero

Good service, they communicate all the promotions, and the new dishes in general, everything is very good, thank you

Atmosphere: 5

Food: 5

Service: 5

Gerson De Leon

Very good service and the chicken tastes good

Atmosphere: 5

Food: 5

Service: 5

Wes Harris

Bawk bawk! ? I strutted my feathers over to El Pollo Loco, and let me tell you, this place really knows how to treat a chicken right! Sure, the location isn’t the best—kinda tucked away in a spot you might miss if you’re not paying attention—but hey, at least there’s good parking! I didn’t have to flap my wings too far to find a spot.

The menu? Oh, it’s like a clucker’s paradise! So many tasty meals and sides to peck at, from juicy chicken (sorry, cousins) to delicious mac and cheese that’s so creamy it’ll make your feathers curl. The food’s not just tasty; it’s good quality too—way better than those pricey Chipotle burritos. Plus, it’s all pretty easy on the beak, price-wise.

But, uh, can we talk about those weird stairs at the entrance? First, you go up, then immediately back down again. What’s up with that? It’s like someone was playing a prank on us chickens. Still, I didn’t let it ruffle my feathers too much.

Overall, I’d definitely scratch around here again. It’s a cluckin’ good place to fill up your belly without emptying your wallet! ??

Atmosphere: 5

Food: 4

Service: 5

Rich Kenney

Good spot for lunch

Atmosphere: 4

Food: 4

Service: 4

Chanel El Kamraoui

This place gave me food poisoning. I ordered the toastado salad bowl. I was sick for 4 days. The department of Health needs to inspect this place. Something is not right. The ratings will go down and customers will be lost. What's not going to continue happening is this restaurant getting customers sick. This specific location gets an "F" as their grade of bad business. I warn all customers to GO TO A DIFFERENT LOCATION for the sake of your health. They will violate your trust. Owner of the restaurant, don't waste your time replying back to me. This location needs to go out of business just as Wendy's did. I WILL NEVER EAT HERE AGAIN.

Atmosphere: 1

Food: 1

Service: 1

Tanner F.

Great meal, at a great price. Always happy to get some good grilled chicken.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Churro, Chips

Dany

Bad service

Atmosphere: 4

Food: 4

Service: 3

Tony

Parking: Big enough to park my dump truck

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Double Chicken Tostada Salad

Dina Hernandez

I always look for healthy food in this place and there is a lot of it.

Atmosphere: 5

Food: 5

Service: 5

Gordon Seidoh Worley

chicken

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: 4pc Half Chicken Meal

Daran Moghadam

What a rip, got a double chicken salad for 13.25 it was fresh salad the rice and beans portions were just terrible you can loose weight eating here, half the food in a burrito for 13 bucks just not a good deal I will be pollo loco to eat here again, rip off...

In order to make something I could return and eat, first off make it bigger for 12$ geez, the taco shell was a stale chip it was of poor quality and half the height of normal taco salads makde the whole meal cheaply made go to the mexican place in point Richmond by the corner pub then pizza then 10$ taco salads, so they have a crisp taco shell fresh, next black or refried beans and rice not a table spoon but a good amount the stuff is cheap don't be stingy, next well keep it fresh the meat wasn't fresh either while I was looking at it being grilled giving me the illusion I was getting fresh BBQ, well that's enough good luck

The place looks really good from the outside but once inside is like a burger king, you can make the place better not so fast food. Work on your menu presentation.

Atmosphere: 3

Food: 1

Service: 5

Robz DeLucas

Updated review.4-23-24. After taking a few weeks away from this location. I decided to give them another chance as we all have bad days. The food has been up to par over last two weeks and the service Is above average as always.Not sure whats going on but my last two meals were spit out gross. Normally a solid meal but last two weeks been horrible.

Atmosphere: 4

Food: 3

Service: 4

Dominique Black

Cold oily chicken... served by disorganized, poorly trained staff...

Atmosphere: 2

Food: 1

Service: 2

Maria Jimenez

Dietary restrictions: There is a lot of healthy food like protein and vegetables

Parking: There is plenty of parking.

Atmosphere: 5

Food: 5

Service: 5

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